Hyatt Regency Delhi REVIEW - MASTER THREAD
May 24, 2009, 6:45 am
#61
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This is my second stay at the hyatt regency delhi last stay was in november 08 where i was not charged the luxury tax and I was assuming the same now but i received an email from the front desk manager saying that only the room is complimentry but luxury tax is applicable and this was revised since May 2009. Any suggestions on what needs to be done
Had I needed to pay the Luxury Tax explicitly it would likely have come to USD 60-90. I'd take this up with Gold Passport and suggest that they cover the Luxury Tax in the reimbursement they provide to the hotel for the award room.
Jul 5, 2009, 3:59 pm
#62
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Was your first stay also an award stay? I noticed on my most invoice from April the Luxury Tax is not explicit and I was not charged anything in addition to the corporate rate although I was upgraded to the Club floor. My assumption is that they have rolled it into the room rate per the corporate rate contract.
Had I needed to pay the Luxury Tax explicitly it would likely have come to USD 60-90. I'd take this up with Gold Passport and suggest that they cover the Luxury Tax in the reimbursement they provide to the hotel for the award room.
Had I needed to pay the Luxury Tax explicitly it would likely have come to USD 60-90. I'd take this up with Gold Passport and suggest that they cover the Luxury Tax in the reimbursement they provide to the hotel for the award room.
Nov 7, 2009, 9:48 pm
#64
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I did this last month. I had two stays. Same base rate for both stays. One stay they upgraded me to a club room and charged me luxury tax. Second stay I upgraded to a non-club floor suite using confirmed suite upgrade. Also charged luxury tax. At the end of the day the suite cost me about INR 250 more. In both cases the luxury tax was about 30% of the original rate.
Nov 9, 2009, 1:30 am
#66
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Nov 12, 2009, 11:03 pm
#68
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Nov 25, 2009, 10:56 pm
#70
Join Date: Jan 2007
Location: Emeryville CA
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tax and travel time
Re tax:
I just stayed at the hotel twice, paid corporate discount rate, upgraded to Regency Club. Was charged "luxury tax" at the rack rate for Regency Club. Staff told me that they have to report rates to the city, and charge tax on that rate, no matter what the rate actually paid.
Re travel time:
Anywhere from 20-40 minutes. Coming in the first time at 3 in the morning, took about 20 minutes, plus the 10 minutes or more just to get out of the parking lost. Two weeks later, it was also 20 minutes at 11 in the morning. Going back to the airport at midnite, traffic was much slower going into the airport so prob did take 40 mins.
I just stayed at the hotel twice, paid corporate discount rate, upgraded to Regency Club. Was charged "luxury tax" at the rack rate for Regency Club. Staff told me that they have to report rates to the city, and charge tax on that rate, no matter what the rate actually paid.
Re travel time:
Anywhere from 20-40 minutes. Coming in the first time at 3 in the morning, took about 20 minutes, plus the 10 minutes or more just to get out of the parking lost. Two weeks later, it was also 20 minutes at 11 in the morning. Going back to the airport at midnite, traffic was much slower going into the airport so prob did take 40 mins.
Jun 25, 2010, 12:02 am
#71
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Just emailed Hyatt CS and received a response back in 1 hr! wow.
Anyway, I asked them if I needed to pay taxes on an award stay (FFN) I had already booked for the month of August. I received the response below.
Dear XXXX:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
The award reservation 12345 on August XX shows the taxes are
inclusive with the award points. The normal Luxuary tax is 10%.
Please let me know if I may assist you further. Thank you for your
continued support of the Hyatt Gold Passport program.
Sincerely,
J. XXX
Hyatt Gold Passport Representative
Maybe my English is screwed up, but doesn't this mean I (or anybody with an FFN) should not be paying taxes???
Then another email from HRD indicating my reservation has changed. But seems to be the same. In the email it states;
Rate Information
Type of Rate PROMOTIONAL AWRD
Free night(s) based upon qualifying award earned and received into member account.
Additional Tax & Service Charges
10.00% tax
Nightly Rate per Room
August xx - *C* INDIAN RUPEES
Any translations?
Anyway, I asked them if I needed to pay taxes on an award stay (FFN) I had already booked for the month of August. I received the response below.
Dear XXXX:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
The award reservation 12345 on August XX shows the taxes are
inclusive with the award points. The normal Luxuary tax is 10%.
Please let me know if I may assist you further. Thank you for your
continued support of the Hyatt Gold Passport program.
Sincerely,
J. XXX
Hyatt Gold Passport Representative
Maybe my English is screwed up, but doesn't this mean I (or anybody with an FFN) should not be paying taxes???
Then another email from HRD indicating my reservation has changed. But seems to be the same. In the email it states;
Rate Information
Type of Rate PROMOTIONAL AWRD
Free night(s) based upon qualifying award earned and received into member account.
Additional Tax & Service Charges
10.00% tax
Nightly Rate per Room
August xx - *C* INDIAN RUPEES
Any translations?
Jun 25, 2010, 3:06 am
#72
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Jul 1, 2010, 9:18 am
#73
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For Hyatt Diamond members upgraded to the Regency Club, 1,400 INR or so seems to be the average amount due for those Hyatt Diamond members redeeming an award (points and/or promotional award) at this property.
I'm not sure why more Diamonds don't turn down the Regency Club rooms for rooms elsewhere in the hotel that may come with lower taxes. I'm interested in what the result would be of that.
Apparently Hyatt Diamonds at this property have as a standard benefit a free transfer to the airport (usually in the BMW 7 series sedan), or at least that is what I was hearing of this week.
coterie, if you have correspondence from Hyatt showing this language:
The award reservation 12345 on August XX shows the taxes are inclusive with the award points. The normal Luxuary tax is 10%.
Last edited by GUWonder; Jul 1, 2010 at 9:24 am
Jul 9, 2010, 1:35 pm
#74
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On a perhaps related note, does anyone recall what the standard room rate "luxury" tax is for standard, non-Regency Club rooms at this property?
Jul 9, 2010, 1:51 pm
#75
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Room renovations have been ongoing in a phased manner: at least 3 wings are done now. The newer rooms feature a much-needed revamp, with yacht-like wood paneling, flat-screen wall-mounted TV and a more contemporary, chic feel. The bathrooms have a better feel to them as well, with the rain shower being a welcome addition, though the blue-colour night light is an acquired taste.
The cafe renovations have been ongoing and it is slated for opening on 1-Dec-08, hopefully ending the noise in the lobby / pool area.
Diamond "amenities" haven't improved much though: a bowl of Fox fruit mints is what I see on the table currently!
The cafe renovations have been ongoing and it is slated for opening on 1-Dec-08, hopefully ending the noise in the lobby / pool area.
Diamond "amenities" haven't improved much though: a bowl of Fox fruit mints is what I see on the table currently!
I'm not sure what the Diamond amenity is at this property. It almost seems standard that there is no Diamond amenity at this property.