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Grand Hyatt San Francisco REVIEW - MASTER THREAD

Grand Hyatt San Francisco REVIEW - MASTER THREAD

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Old May 30, 19, 2:38 am
  #601  
 
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Originally Posted by thekaica View Post
I just learned that Globalists will not get the benefits included with the Destination fee because the fee is waived for Globalists.
This might by YMMV - I stayed this past weekend and as part of the (waived) destination fee, the front desk applied a $10 credit towards the honor bar drinks from the Grand Club.
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Old May 30, 19, 8:15 am
  #602  
 
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Originally Posted by jxwo View Post
This might by YMMV - I stayed this past weekend and as part of the (waived) destination fee, the front desk applied a $10 credit towards the honor bar drinks from the Grand Club.
I've always gotten the destination fee inclusions anywhere I've stayed, even when the front desk told me I wouldn't. I think it's automatic at most hotels -- doing it manually for every guest would be too much work. So, no matter what the FD tells you, the computer will deduct the charges.
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Old Jun 14, 19, 9:21 am
  #603  
 
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I called Hyatt Globalist yesterday to ask about destination fee at this hotel. I was told the destination fee is NOT waived for Globalist. Glad I checked here.
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Old Jun 14, 19, 10:02 am
  #604  
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Originally Posted by CIT85 View Post
I called Hyatt Globalist yesterday to ask about destination fee at this hotel. I was told the destination fee is NOT waived for Globalist. Glad I checked here.
How is that possible? The WoH T&C do not permit any exceptions. I think you got a bad answer.
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Old Jun 14, 19, 10:11 am
  #605  
 
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Originally Posted by Kacee View Post
How is that possible? The WoH T&C do not permit any exceptions. I think you got a bad answer.
I was told destination fee is different from resort fee which is waived for Globalist. But destination fee is not waived. If destination fee is considered similar to resort fee, then yes I got a bad answer.
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Old Jun 14, 19, 11:58 am
  #606  
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Originally Posted by CIT85 View Post
I was told destination fee is different from resort fee which is waived for Globalist. But destination fee is not waived. If destination fee is considered similar to resort fee, then yes I got a bad answer.
That is complete nonsense from the agent. Here are the T&C:

Waived Resort, Destination, or Facility Fees: Resort, destination, or facility fees, where charged by the applicable hotel or resort, will be waived for Globalists when paying an Eligible Rate.
WoH Terms & Conditions

It's kind of sad how the Hyatt cs agents now seem to default to customer-unfriendly answers.
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Old Jun 14, 19, 12:38 pm
  #607  
 
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Originally Posted by Kacee View Post
That is complete nonsense from the agent. Here are the T&C:

WoH Terms & Conditions

It's kind of sad how the Hyatt cs agents now seem to default to customer-unfriendly answers.
Thanks for the link. T&C is very specified on Waived Resort, Destination, or Facility Fees: .
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Old Jun 14, 19, 12:56 pm
  #608  
 
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Originally Posted by thekaica View Post
I just learned that Globalists will not get the benefits included with the Destination fee because the fee is waived for Globalists.
How is this possible. Does that mean that I can't park my car there because the parking fee is waived for Globalists?!
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Old Jun 14, 19, 7:45 pm
  #609  
 
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Originally Posted by thekaica View Post
I just learned that Globalists will not get the benefits included with the Destination fee because the fee is waived for Globalists.
Source?
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Old Jun 14, 19, 11:19 pm
  #610  
 
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Originally Posted by AirbusFan2B View Post


Source?
Last time I stayed there, I was told by the front desk agent but that for this stay, they'd allow me to have the benefits as an exception.
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Old Jun 15, 19, 8:19 am
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Originally Posted by thekaica View Post
Last time I stayed there, I was told by the front desk agent but that for this stay, they'd allow me to have the benefits as an exception.
Even if true, no real loss.

The only real benefit is a $10 f&b credit... everything else is either a) worthless or b) already included for Globs. I assume there’s a club lounge here which basically negates much value from the f&b credit....
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Old Jun 16, 19, 2:17 pm
  #612  
 
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Originally Posted by lighthouse206 View Post


Even if true, no real loss.

The only real benefit is a $10 f&b credit... everything else is either a) worthless or b) already included for Globs. I assume there’s a club lounge here which basically negates much value from the f&b credit....
Yes, there is a club here.
The $10 F/B credit can be applied towards your honor bar charges in the club, so the value isn't negated.
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Old Jun 16, 19, 2:40 pm
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Originally Posted by thekaica View Post
Last time I stayed there, I was told by the front desk agent but that for this stay, they'd allow me to have the benefits as an exception.
FD agent was most likely wrong.
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Old Jun 29, 19, 10:04 am
  #614  
 
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I just checked out of GH SF. During check in, front desk agent told me I will have $10 F&B credit, main reason I stayed and had dinner at One Up. When I checked out, I asked for the $10 credit. Different front desk agent said they removed the $10 F&B from “you guys” (translated to Globalists) in June. However, he will apply the credit for me on this stay.

Be warned. $10 F&B is no longer provided to Gloablists.
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