Sharm El Sheikh (Hyatt) & Taba Heights (NO LONGER HYATT) REVIEW - MASTER THREAD
Dec 30, 2018, 11:48 pm
#91
Join Date: Sep 2007
Location: Niwot, CO
Programs: AA XP, BA G, AS 100K, Hyatt G
Posts: 146
I did try to ask for iced coffee at the RC beach and was told not available but it could be a misunderstanding. Will try again today.
Dec 31, 2018, 5:09 am
#92
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Jan 9, 2019, 3:55 pm
#93
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I’m on the flight over and just received this. Very annoyed given this happened last time. I wrote a response and copied in Hyatt Customer Care.
May move to the FS instead.
May move to the FS instead.
Jan 11, 2019, 11:16 am
#94
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
Interestingly I checked with Hyatt rep last week because I wanted to stay at this property and they assured me all updates/repairs were completed. So unfortunate this is not the case.
Jan 11, 2019, 11:38 am
#95
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
They responded to my complaint offering my the Diplomatic Suite with private pool, however it's on the ground floor (below one of our Club Suites) which means it has no view. I suspect Hyatt Consumer Affairs being involved escalated this to the GM and as he was cc'd.
I thanked them and said I would prefer the rooms we normally book. Let's see how 'minor' the repairs are.
Due to the late booking the rates at the FS are very high.
I thanked them and said I would prefer the rooms we normally book. Let's see how 'minor' the repairs are.
Due to the late booking the rates at the FS are very high.
Jan 14, 2019, 4:33 am
#96
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Here now and very unimpressed. Despite saying that we could enjoy the quiet Regency Beah there is drilling and construction while they renovate the bathrooms here.
They have also removed wifi from the RC beach.
Just sent a strongly worded email to the GM and Hyatt. Within 10 mins the front office manager just can’t down and will reinstate the wifi and stop the construction on the beach.
I know it’s Egypt but it’s a negative impact on guest comfort. But it’s now fixed.
They have also removed wifi from the RC beach.
Just sent a strongly worded email to the GM and Hyatt. Within 10 mins the front office manager just can’t down and will reinstate the wifi and stop the construction on the beach.
I know it’s Egypt but it’s a negative impact on guest comfort. But it’s now fixed.
Jan 18, 2019, 10:59 am
#97
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Jan 22, 2019, 10:59 am
#98
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
Relatedly, do you use a VIP service similar to Ahlan in CAI when arriving in SHH? If so, what company/service do you find best that includes transport to your hotel?
Thanks again, BT
Jan 22, 2019, 1:54 pm
#99
Join Date: Jan 2006
Location: LAX
Programs: AA EXPPLT, United 1K, *wood PLT, Delta Gold, Hyatt Diamond, Southwest A-list
Posts: 392
on an unrelated note, do you like Ahlan for VIP Service when in Cairo? Trying to figure out which service to use. Thanks
Jul 25, 2020, 6:44 am
#101
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,711
I was just scrolling through the Hyatt Regency Sharm El Sheikh's website and came across this message at the top:
PLEASE NOTE: As of 1 January 2021, Hyatt Regency Sharm El Sheikh will no longer be operated as a Hyatt branded or affiliated hotel. The hotel will be operated by a new company after this date. Following any resumption of hotel operations between now and 31 December, 2020 the hotel will be operated as a Hyatt Regency. At Hyatt, our guests and colleagues are a top priority, and we are working closely with the hotel’s owner, RAMW Group, to ensure a smooth transition.
Yeesh - assuming the new HR opens in Cairo on time later this year, we'll be down to just one Hyatt in all of Egypt.
khabah
PLEASE NOTE: As of 1 January 2021, Hyatt Regency Sharm El Sheikh will no longer be operated as a Hyatt branded or affiliated hotel. The hotel will be operated by a new company after this date. Following any resumption of hotel operations between now and 31 December, 2020 the hotel will be operated as a Hyatt Regency. At Hyatt, our guests and colleagues are a top priority, and we are working closely with the hotel’s owner, RAMW Group, to ensure a smooth transition.
Yeesh - assuming the new HR opens in Cairo on time later this year, we'll be down to just one Hyatt in all of Egypt.
khabah
