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Sharm El Sheikh (Hyatt) & Taba Heights (NO LONGER HYATT) REVIEW - MASTER THREAD

Sharm El Sheikh (Hyatt) & Taba Heights (NO LONGER HYATT) REVIEW - MASTER THREAD

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Old Dec 30, 18, 11:48 pm
  #91  
 
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Originally Posted by m0hamed View Post
They will also serve you tea, coffee (including iced coffee), soft drinks for free. You can also order room service to the beach and eat under the cabanas.
I did try to ask for iced coffee at the RC beach and was told not available but it could be a misunderstanding. Will try again today.
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Old Dec 31, 18, 5:09 am
  #92  
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Originally Posted by vudoosj View Post
I did try to ask for iced coffee at the RC beach and was told not available but it could be a misunderstanding. Will try again today.
Personally, I wouldnít go near the ice.
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Old Jan 9, 19, 3:55 pm
  #93  
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Iím on the flight over and just received this. Very annoyed given this happened last time. I wrote a response and copied in Hyatt Customer Care.





May move to the FS instead.
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Old Jan 11, 19, 11:16 am
  #94  
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Originally Posted by m0hamed View Post
Iím on the flight over and just received this. Very annoyed given this happened last time. I wrote a response and copied in Hyatt Customer Care.





May move to the FS instead.
What a disgrace. I am so sorry @m0hamed. I hope you can easily move the 4S. What is with the rates there? They are fantastically high! That property must do a terrific business.

Interestingly I checked with Hyatt rep last week because I wanted to stay at this property and they assured me all updates/repairs were completed. So unfortunate this is not the case.
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Old Jan 11, 19, 11:38 am
  #95  
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They responded to my complaint offering my the Diplomatic Suite with private pool, however it's on the ground floor (below one of our Club Suites) which means it has no view. I suspect Hyatt Consumer Affairs being involved escalated this to the GM and as he was cc'd.

I thanked them and said I would prefer the rooms we normally book. Let's see how 'minor' the repairs are.

Due to the late booking the rates at the FS are very high.
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Old Jan 14, 19, 4:33 am
  #96  
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Here now and very unimpressed. Despite saying that we could enjoy the quiet Regency Beah there is drilling and construction while they renovate the bathrooms here.

They have also removed wifi from the RC beach.

Just sent a strongly worded email to the GM and Hyatt. Within 10 mins the front office manager just canít down and will reinstate the wifi and stop the construction on the beach.

I know itís Egypt but itís a negative impact on guest comfort. But itís now fixed.
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Old Jan 18, 19, 10:59 am
  #97  
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Just published my review Fawlty Towers - A comedy of errors

Needless to say it wasn't a great stay.
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Old Jan 22, 19, 10:59 am
  #98  
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Originally Posted by m0hamed View Post
Just published my review Fawlty Towers - A comedy of errors

Needless to say it wasn't a great stay.
So sorry to read about your experience, that is really to bad @m0hamed. I am glad at least they made efforts to have your favorite foods in the club. Such a pity I really wanted to try this property but not until they get everything fixed. Thanks so much for posting such comprehensive information and giving us the heads up.

Relatedly, do you use a VIP service similar to Ahlan in CAI when arriving in SHH? If so, what company/service do you find best that includes transport to your hotel?

Thanks again, BT
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Old Jan 22, 19, 1:54 pm
  #99  
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Originally Posted by BOStonTravels View Post
Relatedly, do you use a VIP service similar to Ahlan in CAI when arriving in SHH? If so, what company/service do you find best that includes transport to your hotel?

Thanks again, BT
on an unrelated note, do you like Ahlan for VIP Service when in Cairo? Trying to figure out which service to use. Thanks
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Old Jan 22, 19, 3:37 pm
  #100  
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We donít use any assist in SSH as we fly MS domestic.

Definitely use VIP at CAI. Itís worth every penny.
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