Park Hyatt Tokyo REVIEW - MASTER THREAD
Jul 15, 2017, 10:30 pm
#2821
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,052
Boy, this isn't my experience. Large carpet stains in the hallway, scuffed up and stained furniture in the suite . . . There are still a lot of things I like about this property, but unfortunately meticulous maintenance in the last few years is not among them.
Jul 16, 2017, 6:32 am
#2822
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,157
For many years, the PHT breakfast and service, together with the otherworldly and novel hard product more than made up for the location. For a while, I considered it the best city hotel in the world. But that was a while ago.
Jul 16, 2017, 10:54 am
#2823
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,052
I prefer the PHT pool to the Andaz pool. It's bigger, with two lap lanes instead of one, and even after 20+ years, I don't get tired of that atrium with the 360 degree view. The PHT locker room and spa blows the Andaz one clean out of the water (excuse the pun). However, everything else is advantage Andaz for me: the location, the rooms, the breakfast, and the service.
For many years, the PHT breakfast and service, together with the otherworldly and novel hard product more than made up for the location. For a while, I considered it the best city hotel in the world. But that was a while ago.
For many years, the PHT breakfast and service, together with the otherworldly and novel hard product more than made up for the location. For a while, I considered it the best city hotel in the world. But that was a while ago.
Jul 16, 2017, 8:09 pm
#2824
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,157
I don't know what the host concept is. The Andaz has always made restaurant reservations and such in a timely and effective manner, and the coffee doesn't take 45 minutes to show up at breakfast.
Jul 22, 2017, 5:34 am
#2826
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,052
I finally had a "crummy" Park suite with some wallpaper tattered on a pillar, torn paper lamp and carpet torn and peeling in the vanity area. I can live with it for a weekend stay but I can see how it can bother some people.
Jul 22, 2017, 9:22 pm
#2827
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,853
I've never experienced anything like that at the PHT. Did you mention it to anyone? If so, what was the response?
Jul 22, 2017, 11:00 pm
#2828
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,052
Jul 22, 2017, 11:27 pm
#2829
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Aug 12, 2017, 10:07 pm
#2830
Join Date: May 2012
Location: Singapore
Programs: IHG Rewards Club - Platinum
Posts: 60
Stayed at PHT last month. Dated feel but I thought it was a bit charming in a quirky sort of way, especially since everything's well maintained and there's no wear and tear.
Only thing that bothered me (slightly) is the location which is a bit far from the nearest train station. There's the shuttle which departs every 20 minutes but it ends at 9-ish in the evenings so if you're out later than that, you'll have to take a taxi or walk back.
Overall, service was immaculate. Great hotel - worthy of its reputation.
Wrote a review of my stay here in case anyone's interested: http://iwandered.net/2017/08/12/park...t-translation/
Only thing that bothered me (slightly) is the location which is a bit far from the nearest train station. There's the shuttle which departs every 20 minutes but it ends at 9-ish in the evenings so if you're out later than that, you'll have to take a taxi or walk back.
Overall, service was immaculate. Great hotel - worthy of its reputation.
Wrote a review of my stay here in case anyone's interested: http://iwandered.net/2017/08/12/park...t-translation/
Aug 18, 2017, 2:18 am
#2832
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
Aug 18, 2017, 12:26 pm
#2834
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,853
...Only thing that bothered me (slightly) is the location which is a bit far from the nearest train station. There's the shuttle which departs every 20 minutes but it ends at 9-ish in the evenings so if you're out later than that, you'll have to take a taxi or walk back....
Aug 18, 2017, 4:16 pm
#2835
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434