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Park Hyatt Tokyo REVIEW - MASTER THREAD

Park Hyatt Tokyo REVIEW - MASTER THREAD

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Old Jan 11, 19, 6:24 pm   -   Wikipost
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Getting to the hotel from Narita airport other than by (very expensive) taxi

--Limousine bus direct to hotel
--Narita Express train to Shinjuku station, then taxi to hotel (currently 4000yen special train roundtrip)
--Keisei line train (various types of differing cost and speed) to Nippori station, then JR Yamanote line to Shinjuku, then taxi to hotel

Getting to the hotel from Haneda airport

-- Taxi, costing on the order of ¥7,000
-- Keikyu line train to Shinagawa station, then transfer to JR Yamanote line to Shinjuku, then taxi
-- Monorail to Hammamatsucho station, then transfer to JR Yamanote line to Shinjuku, then taxi
-- Limousine bus direct to hotel
-- Taxi from Shinjuku station to hotel will be under Y1000, usually less. No tipping, period.

No longer recommend exiting Shinjuku station at any of the south exits as the taxi rank has been moved to a terrible location that can be hard to find and makes the trip to the hotel more expensive. Take the long walk staying inside the station to the west exit, pass the turnstiles and walk straight ahead to the taxi rank.

Non-obvious services available to hotel guests

--Borrow a bicycle and helmet (free)
--Borrow a mobile phone (no charge for phone other than being responsible for loss or damage, calls at phone company rates + 20%)
--Complimentary "Twilight Time" unlimited drinks & canapés in the Peak Bar from 5-8pm for Globalists (open to the general public at a charge of 4800 yen + T&S; children should be allowed to be with parents here)
--Cover charge waived in the New York Bar
--Hotel shuttle every 20 minutes to/from Shinjuku station area (free). For directions on how to find the pick-up location and schedule, click here.
--Woman's sample facial kit upon request, gender-specific
--Globalist breakfast can be served via room service at no extra charge if desired
--Globalists also get free spa access; there is a non-trivial charge for lower levels, 4200 yen per person as of July 2014

Other notes

--Morning Japanese breakfast generally requires reservation the night before (though they may also be able to accommodate requests on the same morning)

--There is now a printed list in the amenities tray that lists a number of other options that either may be borrowed or are complimentary

--Like virtually everywhere in Japan, there is absolutely no tipping to anyone at any time.
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Old May 22, 13, 10:29 am
  #1186  
 
Join Date: Nov 2006
Posts: 502
Park Hyatt Tokyo REVIEW - MASTER THREAD

Does 4501 have a window behind the bedroom TV and slatted window next to the tub?
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Old May 22, 13, 2:32 pm
  #1187  
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I've stayed in so many of the park suites that I have a hard time remembering which is which, but I think (not 100%) sure that when the TV is mounted on an indented wall, like in the picture above, there is no window next to it in that suite. Maybe someone can correct me if I am wrong.

I have yet to figure out the heuristic for when there is a bathroom window or not. I actually prefer suites without one since the shades in the bathroom don't black out, meaning I have to close the bathroom door at night.
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Old May 22, 13, 2:55 pm
  #1188  
 
Join Date: Feb 2013
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Richard, that's a nice "problem" to have I would imagine. Soooo many Park Suite stays you can't recall which is which.

I have a newbie question from a guy that has NEVER stayed in one of them. I saw a video on YouTube of Park Suite King room #4218. This room looks perfect. It's the room I want when I go to Tokyo with my girlfriend. It has the open area with extra closet space and a table with a lamp and phone on it before you even reach the "suite proper".

My question is...are there Park Suite Kings with this layout on higher floors? Or should I request the one on 42 (if they even take requests)?

Thanks.
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Old May 22, 13, 4:28 pm
  #1189  
 
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Originally Posted by Kurosawa22 View Post
Richard, that's a nice "problem" to have I would imagine. Soooo many Park Suite stays you can't recall which is which.

I have a newbie question from a guy that has NEVER stayed in one of them. I saw a video on YouTube of Park Suite King room #4218. This room looks perfect. It's the room I want when I go to Tokyo with my girlfriend. It has the open area with extra closet space and a table with a lamp and phone on it before you even reach the "suite proper".

My question is...are there Park Suite Kings with this layout on higher floors? Or should I request the one on 42 (if they even take requests)?

Thanks.
Your description matches the Park Suites I have stayed in. The hotel most certainly does take requests for certain types or locations of rooms/suites.

Since you know the room number of the suite in the video, you can contact the hotel and request a suite with a similar layout.
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Old May 22, 13, 11:09 pm
  #1190  
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Originally Posted by Kurosawa22 View Post
Richard, that's a nice "problem" to have I would imagine. Soooo many Park Suite stays you can't recall which is which.

I have a newbie question from a guy that has NEVER stayed in one of them. I saw a video on YouTube of Park Suite King room #4218. This room looks perfect. It's the room I want when I go to Tokyo with my girlfriend. It has the open area with extra closet space and a table with a lamp and phone on it before you even reach the "suite proper".

My question is...are there Park Suite Kings with this layout on higher floors? Or should I request the one on 42 (if they even take requests)?

Thanks.
I'm pretty sure that this only exists on the "lower" floors, no higher than 43 or 42. That's because those are the only floors with rooms in two of the building towers and this particular kind of park suite is only found in the "other tower," the one that tops out in the swimming pool. I think, again possibly incorrectly, that the only park suites on floors 44 or 45 and up (not sure which) are the xx01 series rooms.
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Old May 23, 13, 10:02 am
  #1191  
 
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Originally Posted by RichardInSF View Post
I've stayed in so many of the park suites that I have a hard time remembering which is which, but I think (not 100%) sure that when the TV is mounted on an indented wall, like in the picture above, there is no window next to it in that suite. Maybe someone can correct me if I am wrong.
No, you're right; to the left of the wall unit is a mirror/vanity table; and no window in the bathroom. It's an inevitable consequence of the shape of the building; with the three offset/overlapping towers.

I put the red ellipse around what I believe is 4501; I would expect that xx01 series rooms on higher floors would have the extra windows.

Click on the picture for a larger version.

NickW is offline  
Old May 30, 13, 5:38 pm
  #1192  
 
Join Date: Mar 2011
Posts: 164
Have a Park King Suite booked for 4 nights on my honeymoon next week. Looking forward to the stay.

Been to the PH in Sydney and Paris on prior trips and was treated like a king.

Hope this experience lives up to our expectations (as everyone raves about the service and beauty of the hotel)
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Old Jun 2, 13, 12:19 pm
  #1193  
 
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Originally Posted by jpripcord View Post
Have a Park King Suite booked for 4 nights on my honeymoon next week. Looking forward to the stay.

Been to the PH in Sydney and Paris on prior trips and was treated like a king.

Hope this experience lives up to our expectations (as everyone raves about the service and beauty of the hotel)
You will NOT be disappointed! Have a great trip!!
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Old Jun 2, 13, 12:23 pm
  #1194  
 
Join Date: Jul 2005
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Originally Posted by Kurosawa22 View Post
Richard, that's a nice "problem" to have I would imagine. Soooo many Park Suite stays you can't recall which is which.

I have a newbie question from a guy that has NEVER stayed in one of them. I saw a video on YouTube of Park Suite King room #4218. This room looks perfect. It's the room I want when I go to Tokyo with my girlfriend. It has the open area with extra closet space and a table with a lamp and phone on it before you even reach the "suite proper".

My question is...are there Park Suite Kings with this layout on higher floors? Or should I request the one on 42 (if they even take requests)?

Thanks.
Maybe it was my video you saw. The 4218 has a Foyer however I can tell you it's not the same as the 4201 because I had that one last week and the wardrobe is to the left after entering, stepping into the bathroom. There is the counter where the safe is in to the right and a vanity table to the left. No window at the bathtub and only a slight one in the bedroom (with privacy screens - no view). It's a nice Suite but for any view you would have to go to into the living room. I personally don't mind that.

Last edited by skywalkerLAX; Jun 3, 13 at 12:11 am
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Old Jul 1, 13, 5:32 am
  #1195  
 
Join Date: Nov 2011
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Awesome service, amazing hotel.

Completed a 5-night stay with the wife a little over a month ago in a Deluxe room with a view of Mt. Fuji. The wife has diamond status.

Pros
+ Amazing room service - I highly recommend the Japanese breakfast. Don't bother eating in the restaurant if you can go this option.
+ Diamond Happy Hour - unlimited drinks in the NY Bar, enough said.
+ The Spa - if you like onsen, it's amazing.
+ Location - easy access to Shinjuku train station, and thus everywhere else.
+ Service, service, service

Cons
- The room, while nice could use a little updating, might be different in a suite
- Concierge Recommendations - tend to be expensive, and so-so

If anyone is looking for a good restaurant I highly recommend the 35 Steps in Shibuya - really awesome izakaya. Plus they give you a 1000 yen coupon for use on your second visit. ^

Full review of the property with pics here: http://theselfishyears.com/2013/07/0...k-hyatt-tokyo/
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Old Jul 1, 13, 5:19 pm
  #1196  
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Originally Posted by wanderlustre View Post
+ The Spa - if you like onsen, it's amazing.
This comment is misleading, as an onsen is a hot spring containing minerals which aid the body is some way, while PHT is just baths with regular water.

But I agree with the overall sentiment. The Spa is very nice regardless.
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Old Jul 1, 13, 6:05 pm
  #1197  
 
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Originally Posted by hailstorm View Post
This comment is misleading, as an onsen is a hot spring containing minerals which some gullible people believe aid the body is some way, while PHT is just baths with regular water.

But I agree with the overall sentiment. The Spa is very nice regardless.
Fixed
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Old Jul 1, 13, 8:48 pm
  #1198  
 
Join Date: Sep 2009
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i have booked a 5 night stay in october on stay-certificates. is it possible to upgrade to a higher level room and pay the difference?

in the past, i haven't taken advantage of the breakfast options in tokyo hotels unless it was included in a package, is it worth it here?

thank you
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Old Jul 1, 13, 8:55 pm
  #1199  
 
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Originally Posted by op487062 View Post
i have booked a 5 night stay in october on stay-certificates. is it possible to upgrade to a higher level room and pay the difference?

in the past, i haven't taken advantage of the breakfast options in tokyo hotels unless it was included in a package, is it worth it here?

thank you
Never hurts to email them and ask, even if technically not allowed (someone more familiar with those certs can verify this, but it seems unlikely as a rule).

I was just there last week - the breakfast, comp'ed due to my status, was nice, but I wouldn't pay for it. I'd opt to skip breakfast (it's filling) and explicitly pay for a more unique Tokyo lunch. But that's just me.

I'm actually curious how much that breakfast costs. I'm sure it isn't cheap. Party of two for breakfast at the French Kitchen at the Grand Hyatt Tokyo was over $100 USD last time I ventured to the actual restaurant for breakfast versus the Grand Club. The Park can't be any cheaper.
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Old Jul 11, 13, 12:11 pm
  #1200  
 
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As usual, photos are on driven2travel

The Park Hyatt Tokyo is often feted as one of the best hotels in the Hyatt portfolio. It was the first hotel in Japan to be situated on top of a mixed-use building, with reception 40 floors up and all rooms above the 41st floor. As Hyatt lovers, we couldn't wait to try out the hotel made famous by Lost in Translation and were eager to check in to our suite.

One thing we will say here is that the complimentary minibus service from Shinjuku station to the hotel was impossible to find. We followed the map, asked another bus driver for directions and still could not find it. In the end, we did the easy thing and got a taxi, which was probably more comfortable anyway and cost around 750 yen. On arrival at the hotel, we were greeted by a number of members of staff and escorted to our suite for check-in.

We would also like to apologise for the quality of some of the photos. The management are extremely sensitive about the image of the Hotel and also (rightly) the privacy of guests. How much of this is down to Japanese culture is hard to say. As a result many photos were taken on an iPhone and are not as good quality as usual.

Park Suite King
We had booked our stay through American Express Fine Hotels and Resorts and then applied a suite upgrade certificate, thus were guaranteed to receive at least a Park Suite. Although I enquired in advance about a further upgrade as the AMEX benefit and was told it would depend on occupancy, we only received the booked room, despite the next category of suite being available. Although this was a little disappointing, the Park Suite is a wonderfully spacious room and a larger space would not really have enhanced our experience.

At 100 square metres, the Park Suite King is one of the largest entry level suites in the Hyatt portfolio. A long entry hall led to a spacious living and dining area, through which was the bedroom and oversized marble bathroom, with twin sinks, a high-tech loo in a separate stall, a bath and separate shower. The room was understated but modern, well equipped and of course felt very high end. After enquiring, our diamond amenity (white wine and cookies) was bought to the room.

Dining
The Park Hyatt Tokyo offers a range of restaurants and the famous New York Bar. A great benefit for diamond members is the provision of complimentary drinks in the early evening in the New York bar (1 white wine, 1 red, 1 sparkling or beer). This is a fantastic benefit for a Park Hyatt and really enhanced the stay. On the first night we ate at the New York Restaurant (using the $100 f+b benefit from booking through American Express). This was high quality Western food, although we found it a little salty. Although my husband enjoyed the meal, I was under-inspired, although perhaps I was expecting too much.

We ate room service breakfast on both days (included for diamond members). The fresh fruit, especially the melon, was fantastic and we enjoyed the food and juice provided. The hotel also offers a Japanese restaurant, French fine dining or the atrium, which serves afternoon tea. On our second evening, we ate out in Shinjuki, at a small traditional restaurant called Yakichi, which offers private izakaya dining at a reasonable price. Sashimi and green-tea stewed rice with wasabi were particular highlights.


The Park Hyatt Tokyo is a fantastic hotel with great service, no doubt about that. It goes above and beyond what is required by the Hyatt Gold Passport program for diamond members. However, although the service was polite, it did not feel warm and welcoming and we did not enjoy our stay as much as some other properties. On the other hand, we felt that the rate was reasonable for Tokyo and as a diamond member, it's a no brainer to stay here (and better value than the Regency on short stays). To summarise, a great hotel, but perhaps the Hollywood effect has hyped this a bit too much. It would be our first choice in Tokyo.
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