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Coconut Pointe (Bonita Springs, FL) Resort REVIEW - MASTER THREAD

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Coconut Pointe (Bonita Springs, FL) Resort REVIEW - MASTER THREAD

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Old Feb 19, 2017, 4:34 am
  #271  
 
Join Date: Apr 2014
Posts: 274
Originally Posted by gunksny
Feb 2016 - c&p booking+ DSU , no resort fee charged. Taxes charged.

Feb 2017 - resort fees and taxes charged on c&p booking+ DSU, not charged on full points and free night booking

Bottom line as confirmed by two managers : resort fees are charged on any revenue stays including p&c, waived on any free or full pts bookings.
Good news is that resort fees will be waived for all stays for globalists in another couple weeks
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Old Mar 9, 2017, 9:14 am
  #272  
 
Join Date: Jan 2010
Posts: 8
Originally Posted by bjk497
Good news is that resort fees will be waived for all stays for globalists in another couple weeks
Just stayed here with a Chase free night on Feb 24 and Feb 25 and with points on Feb 26. Called ahead of time and they combined the reservation together so that we wouldn't have to change rooms or anything. The water park updates are awesome! We saw dolphins twice on the boat out to Big Hickory, which was great! Can't say enough good things about the place. Upon checkout, we were told we had a zero balance and so far, nothing has appeared on my credit card. So I can also confirm no taxes or resort fees when using your annual free night and/or points.

We had hoped to stay a 4th night with cash plus points, but that was never an option in the month or Feb or March of 2017.
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Old Mar 26, 2017, 9:16 am
  #273  
 
Join Date: Jun 2011
Location: USA
Posts: 1,400
Just completed 6 night stay. Gorgeous property. New waterpark is sweet! Nice slides x 3 plus original slide and pool. Island beach reached via boat shuttle. Bring a cooler...no facilities except bathrooms. Staff friendly. Regency Club bit above average. C & P stay and was NOT charged resort fee. Would highly recommend for a family vacation.
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Old Mar 27, 2017, 7:38 pm
  #274  
 
Join Date: Apr 2009
Posts: 5
Originally Posted by emrdoc
Just completed 6 night stay. Gorgeous property. New waterpark is sweet! Nice slides x 3 plus original slide and pool. Island beach reached via boat shuttle. Bring a cooler...no facilities except bathrooms. Staff friendly. Regency Club bit above average. C & P stay and was NOT charged resort fee. Would highly recommend for a family vacation.
Must have crossed paths at some point! Checked out yesterday after a 5 night stay. Echo all of your sentiments. Spent the first couple of nights in a Bay Suite which is a great room for a family. Remains one of the best value cat 4's in the US imo. Also was not charged resort fee on C&P nights but they messed up the billing when combining some reservations so not sure if that has anything to do with it.
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Old Mar 28, 2017, 6:35 am
  #275  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
Originally Posted by Jstern35
Must have crossed paths at some point! Checked out yesterday after a 5 night stay. Echo all of your sentiments. Spent the first couple of nights in a Bay Suite which is a great room for a family. Remains one of the best value cat 4's in the US imo. Also was not charged resort fee on C&P nights but they messed up the billing when combining some reservations so not sure if that has anything to do with it.
Are you Globalist ? Resort fees are waived on all eligible rates, including P+C.
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Old Mar 28, 2017, 6:21 pm
  #276  
 
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
Originally Posted by emrdoc
Just completed 6 night stay. Gorgeous property. New waterpark is sweet! Nice slides x 3 plus original slide and pool. Island beach reached via boat shuttle. Bring a cooler...no facilities except bathrooms. Staff friendly. Regency Club bit above average. C & P stay and was NOT charged resort fee. Would highly recommend for a family vacation.
"Bring a cooler": Does the hotel have cooler for guest check out or do we have to bring one from home? Thank you!
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Old Mar 29, 2017, 7:07 am
  #277  
 
Join Date: Sep 2015
Posts: 476
Originally Posted by milemission
"Bring a cooler": Does the hotel have cooler for guest check out or do we have to bring one from home? Thank you!
You can rent one for $10 for 24 hrs in the lobby store.
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Old Mar 30, 2017, 6:55 am
  #278  
 
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Originally Posted by anubond005
You can rent one for $10 for 24 hrs in the lobby store.
However, there are signs in the public outdoor seating area reminding guests that coolers are NOT permitted. Guess that was a problem at some point?!
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Old Mar 30, 2017, 7:24 am
  #279  
 
Join Date: Sep 2015
Posts: 476
Originally Posted by gunksny
However, there are signs in the public outdoor seating area reminding guests that coolers are NOT permitted. Guess that was a problem at some point?!
May be becaz people were bringing there own booze in hotel n not buying from bar. I saw lot of people renting coolers for the beach as you are allowed to take ur personal alcohol there.
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Old Apr 11, 2017, 2:40 pm
  #280  
 
Join Date: Oct 2012
Posts: 34
Suite upgrade with points
Is there a way to upgrade to Bay Suite using points on top of either point or cash reservation, since I am only Explorist now and don't have any DSUs?
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Old Apr 11, 2017, 7:35 pm
  #281  
 
Join Date: Apr 2014
Posts: 274
Originally Posted by ericATL
Is there a way to upgrade to Bay Suite using points on top of either point or cash reservation, since I am only Explorist now and don't have any DSUs?
6000 points per night to upgrade a paid stay to a suite
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Old Apr 11, 2017, 7:44 pm
  #282  
 
Join Date: May 2013
Posts: 155
Originally Posted by bjk497
6000 points per night to upgrade a paid stay to a suite
But paying the 6000 points only works if you pay an eligible cash rate. Points and cash is ineligible.
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Old Apr 11, 2017, 8:36 pm
  #283  
 
Join Date: Oct 2012
Posts: 34
Originally Posted by mstrbldr
But paying the 6000 points only works if you pay an eligible cash rate. Points and cash is ineligible.
Do you think I could use a club upgrade cert on top of upgrade with points?
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Old Jul 3, 2017, 10:23 am
  #284  
 
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
Anyone know the email for this hotel. I emailed [email protected] but no reply. Thank you!
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Old Jul 6, 2017, 8:52 am
  #285  
 
Join Date: Oct 2013
Posts: 44
Originally Posted by milemission
Anyone know the email for this hotel. I emailed [email protected] but no reply. Thank you!
Any chance you have a Facebook account? The hotel has their own page, and a direct message should provide a quick response. The downside is that you may not necessarily receive a response from a manager (if that is your intended audience), but at the very least you can request direct contact information via this method.
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