Grand Hyatt Amman REVIEW - MASTER THREAD
Dec 3, 2017, 2:35 pm
#47
Join Date: Mar 2015
Programs: BA Gold
Posts: 689
Dec 3, 2017, 2:48 pm
#48
Join Date: Mar 2015
Programs: BA Gold
Posts: 689
I visited recently, and whilst I found the hotel outstanding in some elements, let down by others. I would go back though, as overall I enjoyed my stay, and Amman itself is an interesting city.
The House of Ale close to the hotel is a decent bar which has local Amman craft beer on tap, and bar food they did was pretty decent.
The House of Ale close to the hotel is a decent bar which has local Amman craft beer on tap, and bar food they did was pretty decent.
Feb 22, 2018, 11:51 am
#49
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Amazing stay, fantastic service
Omigosh this hotel is amazing. Completely enjoyable one-week stay.
- Director of Operations (Florian W) has been with Hyatt 16 years and knows how to run a hotel.
- I booked four rooms and used four TSUs. I was the only person in my group with Hyatt status. Three of the rooms were upgraded to very nice suites. My room was upgraded to a very special presidential suite.
- Hotel allowed breakfast in the lounge OR in the restaurant. Restaurant breakfast was great.
- Hotel extended Globalist amenities (free breakfast, lounge access) to everyone in the party, even though the hotel was under no obligation to do so. This completely unexpected gesture by the hotel is sincerely appreciated.
- Lounge was fantastic, great service, super-friendly. On our last night, our group was in the conference room and they brought us a special gift prepared by their chef.
- We found all facilities to be sparkling new and in great operational condition. No complaints or even suggestions of any kind.
- I'd rank this Hyatt among the top 3 I've ever stayed at. About 35% of that score is from the super facilities, while most of the score is due to the fantastic staff in every department.
Nov 27, 2018, 10:37 am
#50
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
My priorities are a little different that CloudCoder, but I had a fine three-day stay. I don't normally care about decoration/decor, but this place seemed a little "grandma's house" to me. (I was fresh from GHs in Istanbul and Athens, the latter of which is decidedly "new".) The Amman fitness center is odd, with a mix of different equipment brands and qualities in a small space. It was all functional-enough.
At check in, I was directed to the lounge for breakfast, but it was pretty clear that the lounge breakfast wasn't a serious affair. Grab a muffin, piece of fruit, cup of coffee... On inquiry, I learned that the expectation was that Globalists would partake in the really fantastic restaurant buffet. For strict vegetarians/vegans, breakfast can often be a pretty unappetizing affair - fruit and dry cereal. Not here. Plain vegetable and grain dishes in abundance. I'm sure the joy extended to meat eaters too. Coffee refills were tough to come by.
I guess the location was okay - near my work. There's really no public transport in the city, unless can figure out the ground transportation. The "attractions" (sites, shopping, restaurants) are pretty widely disbursed.
Be mindful of the security set-up. I wandered onto the property "the wrong way" and missed the out-building where all guests and visitors get screened, scanned and patted down. This set off some concerns among staff that I didn't fully appreciate. (Most screenings take place inside the hotel proper.)
At check in, I was directed to the lounge for breakfast, but it was pretty clear that the lounge breakfast wasn't a serious affair. Grab a muffin, piece of fruit, cup of coffee... On inquiry, I learned that the expectation was that Globalists would partake in the really fantastic restaurant buffet. For strict vegetarians/vegans, breakfast can often be a pretty unappetizing affair - fruit and dry cereal. Not here. Plain vegetable and grain dishes in abundance. I'm sure the joy extended to meat eaters too. Coffee refills were tough to come by.
I guess the location was okay - near my work. There's really no public transport in the city, unless can figure out the ground transportation. The "attractions" (sites, shopping, restaurants) are pretty widely disbursed.
Be mindful of the security set-up. I wandered onto the property "the wrong way" and missed the out-building where all guests and visitors get screened, scanned and patted down. This set off some concerns among staff that I didn't fully appreciate. (Most screenings take place inside the hotel proper.)
Nov 1, 2019, 12:21 am
#51
Join Date: Mar 2003
Location: EWR Ionosphere Club, LAX Clipper Club, Still Traveling Global, yearly BIS miles
Programs: EAL Silver Wings, I-Club, Flying Colonels DL, WorldPass PLat from the olde Meatball and PE SMARTbank
Posts: 1,986
Does anybody know if explorerst get restaurant access?
My priorities are a little different that CloudCoder, but I had a fine three-day stay. I don't normally care about decoration/decor, but this place seemed a little "grandma's house" to me. (I was fresh from GHs in Istanbul and Athens, the latter of which is decidedly "new".) The Amman fitness center is odd, with a mix of different equipment brands and qualities in a small space. It was all functional-enough.
At check in, I was directed to the lounge for breakfast, but it was pretty clear that the lounge breakfast wasn't a serious affair. Grab a muffin, piece of fruit, cup of coffee... On inquiry, I learned that the expectation was that Globalists would partake in the really fantastic restaurant buffet. For strict vegetarians/vegans, breakfast can often be a pretty unappetizing affair - fruit and dry cereal. Not here. Plain vegetable and grain dishes in abundance. I'm sure the joy extended to meat eaters too. Coffee refills were tough to come by.
I guess the location was okay - near my work. There's really no public transport in the city, unless can figure out the ground transportation. The "attractions" (sites, shopping, restaurants) are pretty widely disbursed.
Be mindful of the security set-up. I wandered onto the property "the wrong way" and missed the out-building where all guests and visitors get screened, scanned and patted down. This set off some concerns among staff that I didn't fully appreciate. (Most screenings take place inside the hotel proper.)
At check in, I was directed to the lounge for breakfast, but it was pretty clear that the lounge breakfast wasn't a serious affair. Grab a muffin, piece of fruit, cup of coffee... On inquiry, I learned that the expectation was that Globalists would partake in the really fantastic restaurant buffet. For strict vegetarians/vegans, breakfast can often be a pretty unappetizing affair - fruit and dry cereal. Not here. Plain vegetable and grain dishes in abundance. I'm sure the joy extended to meat eaters too. Coffee refills were tough to come by.
I guess the location was okay - near my work. There's really no public transport in the city, unless can figure out the ground transportation. The "attractions" (sites, shopping, restaurants) are pretty widely disbursed.
Be mindful of the security set-up. I wandered onto the property "the wrong way" and missed the out-building where all guests and visitors get screened, scanned and patted down. This set off some concerns among staff that I didn't fully appreciate. (Most screenings take place inside the hotel proper.)
Jan 2, 2022, 3:47 pm
#53
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Any recent stays?
Any recent stays here? Debating between this GH and the GH Muscat but rates seem to be nearly identical.
My priorities are a little different that CloudCoder, but I had a fine three-day stay. I don't normally care about decoration/decor, but this place seemed a little "grandma's house" to me. (I was fresh from GHs in Istanbul and Athens, the latter of which is decidedly "new".) The Amman fitness center is odd, with a mix of different equipment brands and qualities in a small space. It was all functional-enough.
At check in, I was directed to the lounge for breakfast, but it was pretty clear that the lounge breakfast wasn't a serious affair. Grab a muffin, piece of fruit, cup of coffee... On inquiry, I learned that the expectation was that Globalists would partake in the really fantastic restaurant buffet. For strict vegetarians/vegans, breakfast can often be a pretty unappetizing affair - fruit and dry cereal. Not here. Plain vegetable and grain dishes in abundance. I'm sure the joy extended to meat eaters too. Coffee refills were tough to come by.
I guess the location was okay - near my work. There's really no public transport in the city, unless can figure out the ground transportation. The "attractions" (sites, shopping, restaurants) are pretty widely disbursed.
Be mindful of the security set-up. I wandered onto the property "the wrong way" and missed the out-building where all guests and visitors get screened, scanned and patted down. This set off some concerns among staff that I didn't fully appreciate. (Most screenings take place inside the hotel proper.)
At check in, I was directed to the lounge for breakfast, but it was pretty clear that the lounge breakfast wasn't a serious affair. Grab a muffin, piece of fruit, cup of coffee... On inquiry, I learned that the expectation was that Globalists would partake in the really fantastic restaurant buffet. For strict vegetarians/vegans, breakfast can often be a pretty unappetizing affair - fruit and dry cereal. Not here. Plain vegetable and grain dishes in abundance. I'm sure the joy extended to meat eaters too. Coffee refills were tough to come by.
I guess the location was okay - near my work. There's really no public transport in the city, unless can figure out the ground transportation. The "attractions" (sites, shopping, restaurants) are pretty widely disbursed.
Be mindful of the security set-up. I wandered onto the property "the wrong way" and missed the out-building where all guests and visitors get screened, scanned and patted down. This set off some concerns among staff that I didn't fully appreciate. (Most screenings take place inside the hotel proper.)
May 15, 2022, 10:53 pm
#56
Join Date: Oct 2014
Location: SEA
Posts: 2,021
I'm planning a visit in late June. What is the Globalist breakfast like? Is there an open lounge? What is the parking like (free for Globs on points stays I assume)?
May 16, 2022, 11:49 pm
#57
Join Date: Jul 2006
Posts: 1,343
As for parking I assume on points it should be free. I didn’t rent a car and the cash rates made more sense than using points for me.
May 27, 2022, 10:54 am
#58
Join Date: Jul 2006
Posts: 1,343
Following up on some feedback of my stay as a Globalist This was a fine stay and I think this hotel can be a strong option if they refurbish the rooms and you're a Globalist or book Club room.
- To enter the hotel you need to go through security -- every time.
- Booked the most basic room type as a Globalist and was upgraded to the Royal Suite without terrace. Did not use a TSU. The royal suite features a small kitchenette, an office, dining area, two living rooms, 1.5 bathrooms and bedroom. Room was located on the 9th floor which is also where the club lounge is located. The rooms are in dire need of a refurbishment.
- Balmain toiletries
- No welcome amenity or anything of the sort.
- The club lounge is closed and it seemed like there were some renovations going on but no idea of when it is expected to be open.
- Breakfast buffet is on offer every morning at 32 North restaurant and as a Globalist this is where you'll have your breakfast. Fresh juices are apple, orange and carrot. Omelet and waffle/pancake station are available. Typical breakfast buffet but felt like this place had more breakfast buffet food options than the Four Seasons Amman. No menu option.
- Complimentary soft drinks and water (unlimited) available from 6am-10pm every day for Club/Globalist guests. Just walk to 32 North Restaurant and ask.
- As the club lounge is closed, every evening between 6-8pm they have available a Club food menu. This is a full meal/dinner. The molten cake is a good dessert choice. See pictures below of the menu. There is local wine and bottled Carakale Blonde Ale or Amstel on offer during this time. During this time (on the weekend) there are a lot of locals that come to hang out at the Lobby Lounge terrace/bar for food/drinks and shisha.
- Staff is mostly friendly and were pretty attentive during Club food menu hours.
- The location of the hotel is right around the third circle which is a good 20-30mins walk to the heart of Rainbow Street and another 10-15mins walk from there to downtown Amman.
- Complimentary pressing for one business suit per stay.
- On weekends (Fri-Sat) the hotel usually has wedding events going on.
- The staff recommended I try the in-house Italian restaurant as it's supposedly one of the best in the city. Unfortunately, did not have time to try.
- The hotel has an indoor and outdoor pool that look pretty good.
Club Lounge food menu at the "Lobby Lounge" from 6-8pm
Club Lounge food menu at the "Lobby Lounge" from 6-8pm
May 27, 2022, 3:20 pm
#59
Join Date: Oct 2014
Location: SEA
Posts: 2,021
- As the club lounge is closed, every evening between 6-8pm they have available a Club food menu. This is a full meal/dinner. The molten cake is a good dessert choice. See pictures below of the menu. There is local wine and bottled Carakale Blonde Ale or Amstel on offer during this time. During this time (on the weekend) there are a lot of locals that come to hang out at the Lobby Lounge terrace/bar for food/drinks and shisha.
Is the best way to get to the center of the city through taxi/Uber? I'll have a car, but would rather not drive it in to the city. I'll only be at the hotel for one night.
May 28, 2022, 2:01 pm
#60
Join Date: Jul 2006
Posts: 1,343
By center of the city you mean from the hotel to downtown/rainbow street? You can walk or in the alternative take Uber/Taxi.. Uber has been between 1-3JD around Amman, which is pretty cheap. You can negotiate with taxis (after comparing price on Uber). Download Careem as a backup. I don't even think there is a robust public transport system. I did see rentals being driven on rainbow street (rental's plate number start with 70 which is in green). Driving from the hotel to rainbow street, parking there and from there walking to downtown should be easy enough and is only a 5-8 mins drive.
