Grand Hyatt Seoul REVIEW - MASTER THREAD
Jan 26, 2017, 6:10 am
#241
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Especially the tours that include JSA need to be planned in advance.
Feb 2, 2017, 4:16 pm
#242
Join Date: Jul 2008
Location: DEN
Programs: UA-GS; WN A-list;Hyatt - CC; Hertz - PC
Posts: 643
I booked my last 747 flight on UA for June just because they are disappearing. Staying at the Grand Hyatt this time, which I agree has much better access to the tourist spots than the Park. This will also be the first time I do the JSA, how long a tour is that? I was hoping for a half day tour for just that part. I really do not care about tunnel 3 or some of the other things.
Mar 4, 2017, 4:39 pm
#243
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Nice recent review of the property. The most unfortunate thing is the GH Seoul is planning to relocate the Grand Club to the lobby level in November.
The silver lining is that I believe the plans include an exposed patio area. The huge con is losing the incredible sweeping view of the river. The high floor Club locations provide(d) picture perfect views to enjoy evening cocktails. The other part is that currently there are two clubs, the 17th and 15th floors. Once moved to the lower lobby the space will be combined. Though this isn't official or confirmed, my experience is that families are typically assigned to use the 15th floor and adults and business groups are on the 17th. For it's part the property is promising food, service and experience will be improved with the new move.
The silver lining is that I believe the plans include an exposed patio area. The huge con is losing the incredible sweeping view of the river. The high floor Club locations provide(d) picture perfect views to enjoy evening cocktails. The other part is that currently there are two clubs, the 17th and 15th floors. Once moved to the lower lobby the space will be combined. Though this isn't official or confirmed, my experience is that families are typically assigned to use the 15th floor and adults and business groups are on the 17th. For it's part the property is promising food, service and experience will be improved with the new move.
Jun 4, 2017, 10:48 pm
#248
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Jun 8, 2017, 9:29 pm
#249
Join Date: Jun 2005
Location: Sweet Home Chicago
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Jun 9, 2017, 8:01 am
#251
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
In Japan some Hyatts' rates are exclusive of tax and service, others are inclusive of T&S, and still others are inclusive of service but exclude tax.
WoH pts are not awarded on service charges so if the service charge is included in the rate you do not get pts for the full rate (or at least that is how it is supposed to work; with Hyatt IT you can never be sure).
Jun 29, 2017, 12:15 pm
#252
Join Date: Jul 2008
Location: DEN
Programs: UA-GS; WN A-list;Hyatt - CC; Hertz - PC
Posts: 643
I'm headed here tomorrow and just realized that I have never been the one who booked the car service, my previous assistant always did. I remember going to pick it up near Hertz, but can someone point me as to who I am supposed to order with? Do I call the hotel, concierge?
Any advice appreciated.
Any advice appreciated.
Jun 29, 2017, 5:47 pm
#253
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Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,050
I'm headed here tomorrow and just realized that I have never been the one who booked the car service, my previous assistant always did. I remember going to pick it up near Hertz, but can someone point me as to who I am supposed to order with? Do I call the hotel, concierge?
Any advice appreciated.
Any advice appreciated.
Jul 8, 2017, 6:02 am
#254
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Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,050
I don't know if a Hyatt owned hotel is a good thing or bad thing but this property seriously needs more investment in hardware like HVAC and the parking spaces. A nice humid room greeted me last night and no combination of button pounding would turn it back on. Changed to a low floor junior suite that was hot as f***.
Also, they want to host MICE style events AND have full occupancy. The parking isn't sufficient enough and staying guests still have to pay for it.
The hotel put a lot of money into renovating its F&B into 322 Sewolro but the root problems still exist.
Also, they want to host MICE style events AND have full occupancy. The parking isn't sufficient enough and staying guests still have to pay for it.
The hotel put a lot of money into renovating its F&B into 322 Sewolro but the root problems still exist.
Aug 16, 2017, 2:18 pm
#255
Join Date: Jan 2014
Location: CA
Programs: AA Plat Pro, FPC Premier, UA Silver, Hyatt Explorist, SPG Gold
Posts: 187
I was just browsing the website for this property and saw a link for "An Important Announcement" on the welcome page. It's their "Important Summer Operation Policy". All of it is quite authoritarian.
How busy does their pool get that you have to get a pool coupon at check in (1 per person, no replacements!), and exchange it for a wristband, which you must wear UNTIL CHECK OUT in order to use the pool? Also, one towel per person (towel shortage?) AND people with tattoos can't use the pool?
Is this a luxury hotel or a 3 star all-inclusive in MX?
How busy does their pool get that you have to get a pool coupon at check in (1 per person, no replacements!), and exchange it for a wristband, which you must wear UNTIL CHECK OUT in order to use the pool? Also, one towel per person (towel shortage?) AND people with tattoos can't use the pool?
Is this a luxury hotel or a 3 star all-inclusive in MX?