Grand Cypress Regency (Orlando) REVIEW - MASTER THREAD
Jun 7, 2019, 7:54 am
#631
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Many hotels have weight limits and some also limit the number of dogs. I'm all for that.
I also know that one hotel that was very pet friendly had to stop because people abused the priviledge and took the dog where it was not allowed. It was the Ocean Resort in Atlantic City, and last year they gave free rooms to hurricane evacuees. Unfortunately, it was those people who stayed for free for a week and brought their pets, who caused the policy to change.
I also know that one hotel that was very pet friendly had to stop because people abused the priviledge and took the dog where it was not allowed. It was the Ocean Resort in Atlantic City, and last year they gave free rooms to hurricane evacuees. Unfortunately, it was those people who stayed for free for a week and brought their pets, who caused the policy to change.
Jun 11, 2019, 11:12 am
#632
Join Date: Mar 2008
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This hotel has quietly transformed itself into a dog hotel. There are dogs everywhere, and some guests "sneaking" their dogs in without the extra fees. Not surprising it was downgraded a level on the award chart. It has gone downhill over the past few years unfortunately.
Jun 11, 2019, 11:49 am
#633
Join Date: Aug 2007
Posts: 1,161
I have been to the HRGC many times in the past 8 months and agree that on many stays there were many dogs there. I was told a few years back that the dogs were to be only on the low floors, I believe the 3rd and 4th and asked about it after seeing them on 11,12 and 14. I was told they are still only supposed to be on the low floors. I also encountered dogs in the club, both inside and out as well as on the main lower Deck at the heated pool. When questioned about the afgan dog in the regency club I was told the owners are frequent guests and say he is a service dog. However that dog was eating off the table and they were allowing anyone who wanted to to pet him. They also only had him with them sometimes other times not which makes one question the service claim. It is difficult for the hotels as you cannot ask for proof that the animal is a service animal. For people who are allergic or uncomfortable around animals it certainly seems that their rights and concerns are becoming secondary to those who want to bring their pet and not abide by the hotel rules.
Jun 11, 2019, 1:18 pm
#634
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Unfortunately the hotel is hungry for the business and while it’s helpful to share here on FT
without complaints to Hyatt Consumer Affairs /Guest Relations the likelihood of improvement of the disgusting behavior will even be more likely to continue
With enough folks filing cases there is a hopeful chance something may get accomplished
I would be disgusted if I saw it and likely checkout or perhaps not return to the club
without complaints to Hyatt Consumer Affairs /Guest Relations the likelihood of improvement of the disgusting behavior will even be more likely to continue
With enough folks filing cases there is a hopeful chance something may get accomplished
I would be disgusted if I saw it and likely checkout or perhaps not return to the club
Jun 11, 2019, 1:58 pm
#635
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Jun 11, 2019, 2:00 pm
#636
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I think I was on the 11th floor and didn't bring the little guy anywhere he wasn't allowed to be. Nor would I.
Jun 11, 2019, 2:22 pm
#637
Join Date: Aug 2007
Posts: 1,161
Unfortunately the hotel is hungry for the business and while it’s helpful to share here on FT
without complaints to Hyatt Consumer Affairs /Guest Relations the likelihood of improvement of the disgusting behavior will even be more likely to continue
With enough folks filing cases there is a hopeful chance something may get accomplished
I would be disgusted if I saw it and likely checkout or perhaps not return to the club
without complaints to Hyatt Consumer Affairs /Guest Relations the likelihood of improvement of the disgusting behavior will even be more likely to continue
With enough folks filing cases there is a hopeful chance something may get accomplished
I would be disgusted if I saw it and likely checkout or perhaps not return to the club
Jun 11, 2019, 2:38 pm
#638
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
Jun 11, 2019, 2:40 pm
#639
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Well, I didn't put myself there, did I? I didn't break any rules, and actually made sure I read them before reserving and arriving.
Jun 11, 2019, 3:00 pm
#640
Join Date: Mar 2008
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Jun 11, 2019, 3:23 pm
#641
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Jun 12, 2019, 6:47 pm
#642
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My point was that *I* did not break the rules. The hotel assigned that room to me.
I get it. You folks don't like pets - even if they're tiny and don't bother you. But some of us really make the effort to do only what is permitted. It's the other people who are lying about ESAs and bring their badly behaved pet along that is causing all the problems.
Jul 26, 2019, 9:35 pm
#644
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Jul 27, 2019, 8:06 am
#645
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I would ask my concierge if they, in fact, had renamed the resort fee to a hotel fee to sidestep having to waive it.
If it is the equivalent of a resort fee, I would then ask to be connected to consumer affairs.
If it is the equivalent of a resort fee, I would then ask to be connected to consumer affairs.