Grand Cypress Regency (Orlando) REVIEW - MASTER THREAD
Mar 29, 2016, 9:04 am
#541
Join Date: Aug 2015
Posts: 279
Mar 29, 2016, 11:06 am
#542
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I actually didn't. (But I would highly suggest now that you do). Here's what happened in my case though. I was in the middle of my Diamond Elite Tier Challenge when I booked the rooms. I was scared that they would sell out of the Exec Suites before I completed my challenge (a few weeks away) so I booked those too in an effort to release later and rebook with DSU.
The VERY day that my DSUs hit my account, sure enough the hotel sold out. I called the HGP and explained that I wanted to release my suite to use a DSU. Agent explained that they don't necessarily go back into the inventory pool that fast and she could only see one suite available. (I had booked 2 rooms to be upgraded to DSU.) She called the hotel on my behalf and worked out to block off a room.
When I checked in, I was told that my rooms were on different floors. I asked if they could be near each other. The clerk went to the back to talk to the manager and came back to say they had booked the other room across the hall from mine. And boom 2 VIP Suites w/o me asking. First was booked in advance and the other at check in. I had no idea of either until I walked into the rooms. The only downfall (very very minor) was that we weren't on the side that overlooked Disney.
The VERY day that my DSUs hit my account, sure enough the hotel sold out. I called the HGP and explained that I wanted to release my suite to use a DSU. Agent explained that they don't necessarily go back into the inventory pool that fast and she could only see one suite available. (I had booked 2 rooms to be upgraded to DSU.) She called the hotel on my behalf and worked out to block off a room.
When I checked in, I was told that my rooms were on different floors. I asked if they could be near each other. The clerk went to the back to talk to the manager and came back to say they had booked the other room across the hall from mine. And boom 2 VIP Suites w/o me asking. First was booked in advance and the other at check in. I had no idea of either until I walked into the rooms. The only downfall (very very minor) was that we weren't on the side that overlooked Disney.
Mar 29, 2016, 11:09 am
#543
Join Date: Aug 2015
Posts: 279
I actually didn't. (But I would highly suggest now that you do). Here's what happened in my case though. I was in the middle of my Diamond Elite Tier Challenge when I booked the rooms. I was scared that they would sell out of the Exec Suites before I completed my challenge (a few weeks away) so I booked those too in an effort to release later and rebook with DSU.
The VERY day that my DSUs hit my account, sure enough the hotel sold out. I called the HGP and explained that I wanted to release my suite to use a DSU. Agent explained that they don't necessarily go back into the inventory pool that fast and she could only see one suite available. (I had booked 2 rooms to be upgraded to DSU.) She called the hotel on my behalf and worked out to block off a room.
When I checked in, I was told that my rooms were on different floors. I asked if they could be near each other. The clerk went to the back to talk to the manager and came back to say they had booked the other room across the hall from mine. And boom 2 VIP Suites w/o me asking. First was booked in advance and the other at check in. I had no idea of either until I walked into the rooms. The only downfall (very very minor) was that we weren't on the side that overlooked Disney.
The VERY day that my DSUs hit my account, sure enough the hotel sold out. I called the HGP and explained that I wanted to release my suite to use a DSU. Agent explained that they don't necessarily go back into the inventory pool that fast and she could only see one suite available. (I had booked 2 rooms to be upgraded to DSU.) She called the hotel on my behalf and worked out to block off a room.
When I checked in, I was told that my rooms were on different floors. I asked if they could be near each other. The clerk went to the back to talk to the manager and came back to say they had booked the other room across the hall from mine. And boom 2 VIP Suites w/o me asking. First was booked in advance and the other at check in. I had no idea of either until I walked into the rooms. The only downfall (very very minor) was that we weren't on the side that overlooked Disney.
Mar 29, 2016, 11:14 am
#544
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
LOL yea a complicated way to get to the "suite" ending. Highly YMMV but I say though just ask. (Some may argue against this.) However, you never know if you don't try. If they say no, you don't lose anything. I did that at the Grand Hyatt Atlanta. I pretty much knew that they were out of the upper level suites but I wanted to ask. The desk clerk on the phone genuinely looked for an upgrade but couldn't find it. I suspect that he would have given to me if so. But yes I loved the hotel and plan to return soon! As did my entire family from 6 to 70.
Apr 25, 2016, 10:07 pm
#545
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Lounge is not 24 hours. Resort fee for Diamond is $20 vs $25.
WiFi speed
Jun 8, 2016, 1:28 pm
#546
Join Date: Sep 2012
Location: TPA/SRQ
Programs: Hyatt Explorer, Marriott Titanium, AA Plat Pro, UA Silver, Avis Plus, Hertz PC
Posts: 2,692
I used a DSU here a month ago, and ended up with a Exec suite. It was two large corner rooms connecting. Great view of the pool and nightly fireworks from different places. I enjoyed the outdoor part lounge. I didn't notice the resort charge on my bill but I an sure it was there. They did comp the parking since Diamond.
On a side note, its a great property. But they had a couple conventions while I was there but I would definitely go back.
On a side note, its a great property. But they had a couple conventions while I was there but I would definitely go back.
Jul 25, 2016, 3:25 pm
#547
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Jul 25, 2016, 5:57 pm
#548
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
I was not charged parking earlier this year despite Front Desk saying otherwise at check in.
Jul 25, 2016, 10:48 pm
#549
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
She will reach out to you via email about a week before your arrival.
Aug 5, 2016, 11:36 am
#550
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Thank you seawolf and Maui4me1.
The VIP rep, is out for a week. Her cheerful associate did reply within a couple of hours. She said no comped parking, as it is billed by a third party. She also informed me that uber was the cheapest way to get from MCO to the property, even though uber is banned from airport pickups.
Checking in next Wednesday Aug 10, and will report back how things go.
Any suggestions on best way to cheaply and efficiently get a party of three from MCO to the Hyatt?
The VIP rep, is out for a week. Her cheerful associate did reply within a couple of hours. She said no comped parking, as it is billed by a third party. She also informed me that uber was the cheapest way to get from MCO to the property, even though uber is banned from airport pickups.
Checking in next Wednesday Aug 10, and will report back how things go.
Any suggestions on best way to cheaply and efficiently get a party of three from MCO to the Hyatt?
Last edited by DaveH; Aug 5, 2016 at 2:37 pm
Aug 5, 2016, 3:41 pm
#551
Join Date: Aug 2012
Posts: 544
Thank you seawolf and Maui4me1.
The VIP rep, is out for a week. Her cheerful associate did reply within a couple of hours. She said no comped parking, as it is billed by a third party. She also informed me that uber was the cheapest way to get from MCO to the property, even though uber is banned from airport pickups.
Checking in next Wednesday Aug 10, and will report back how things go.
Any suggestions on best way to cheaply and efficiently get a party of three from MCO to the Hyatt?
The VIP rep, is out for a week. Her cheerful associate did reply within a couple of hours. She said no comped parking, as it is billed by a third party. She also informed me that uber was the cheapest way to get from MCO to the property, even though uber is banned from airport pickups.
Checking in next Wednesday Aug 10, and will report back how things go.
Any suggestions on best way to cheaply and efficiently get a party of three from MCO to the Hyatt?
Aug 5, 2016, 6:47 pm
#552
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Thank you seawolf and Maui4me1.
The VIP rep, is out for a week. Her cheerful associate did reply within a couple of hours. She said no comped parking, as it is billed by a third party. She also informed me that uber was the cheapest way to get from MCO to the property, even though uber is banned from airport pickups.
Checking in next Wednesday Aug 10, and will report back how things go.
Any suggestions on best way to cheaply and efficiently get a party of three from MCO to the Hyatt?
The VIP rep, is out for a week. Her cheerful associate did reply within a couple of hours. She said no comped parking, as it is billed by a third party. She also informed me that uber was the cheapest way to get from MCO to the property, even though uber is banned from airport pickups.
Checking in next Wednesday Aug 10, and will report back how things go.
Any suggestions on best way to cheaply and efficiently get a party of three from MCO to the Hyatt?
Aug 5, 2016, 8:47 pm
#553
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
We're talking the same hotel. I didn't think it made much sense either.
It's possible that Hyatt handles the billing for the third party, and remits payment to them. But I doubt it.
I didn't think it made much sense either. It's possible that Hyatt handles the billing for the third party, and remits payment to them. But I doubt it.
Aug 7, 2016, 6:04 pm
#554
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
Hyatt Regency Grand Cypress - Disappointed in the beds & food
Hyatt Regency Grand Cypress
One Grand Cypress Blvd Orlando, FL US 32836
RecommendedLiked: LocationServiceFoodAmenitiesRoom
Disappointed in the beds & food (0 Photo)
Hyatt Regency Grand Cypress
Overall
Just finished a week at this property for a conference & I was disappointed in both the beds & food, but having a minifridge & ceiling fan in the room was great. Room overlooked the main entrance to the hotel, but no noise issues & none from the hall, either, until the last night when a rather rowdy group checked in. Pool is amazing & 'pool' doesn't do it justice! Lunch at Hemingways was fine, but the Lakehouse was a disappointment. When not so danged hot & humid, plenty of other options w/in an easy walk. Hotel is not far from Downtown Disney (now known as Disney Springs, for some reason) & Spaceship Earth @ Epcot can be seen from the upper levels. Can also see what turned out to be some of Universal from the upper floors.
