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Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD

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Old Nov 15, 2014, 12:16 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: opus2002
Airport Transportation

The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.

Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.

For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.

AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).

I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).

UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.

Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.

Grand Club lounge hours
  • Open: Daily 6:30am-11:00pm
  • Breakfast: Monday-Friday 6:30am-10:30am; Saturday-Sunday 6:30am-11:00am
  • Happy hour: Daily 5:30pm-7:30pm
  • Information as of 11-Apr-2019
Restaurant breakfast
  • "The Dining Room" (lobby restaurant) breakfast buffet
  • Hours: Daily 6:00am-10:30am
  • Available for guests on relevant rates and for Globalists
  • Information as of 11-Apr-2019
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Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD

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Old Nov 28, 2016, 3:29 pm
  #1366  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,119
I recently booked using a DSU and had a second room where I also wanted to upgrade. A quick email to reservations sorted that out without any problem.
ExpatSomchai is offline  
Old Nov 28, 2016, 5:18 pm
  #1367  
 
Join Date: Jan 2015
Location: SFO / HKG
Posts: 86
Originally Posted by dtremit
Curious if you ever had any luck with this (both the email and the DSU)? I am having the same issue; all suites are available except the one you need. The hotel is only really in consideration for us if I can apply a DSU.
I did; they were able to confirm a DSU with a small upcharge for a Grand Executive Suite (the Grand Suite isn't available on my dates). Good luck!
jxwo is offline  
Old Nov 29, 2016, 7:34 pm
  #1368  
 
Join Date: Jan 2014
Location: Chicago, IL
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond
Posts: 286
Originally Posted by jxwo
I did; they were able to confirm a DSU with a small upcharge for a Grand Executive Suite (the Grand Suite isn't available on my dates). Good luck!
Possible to forward over the email contact you used? I am staying there in a few weeks and also having the same issue. Thanks!
Dsm2m2 is offline  
Old Nov 29, 2016, 11:10 pm
  #1369  
 
Join Date: Jan 2015
Location: SFO / HKG
Posts: 86
Originally Posted by Dsm2m2
Possible to forward over the email contact you used? I am staying there in a few weeks and also having the same issue. Thanks!
Of course, PMed.
jxwo is offline  
Old Dec 3, 2016, 9:09 pm
  #1370  
 
Join Date: Feb 2013
Location: Singapore
Programs: SQ TPPS, Hyatt Dia, SPG Gold, Shangri-La(h) Jade
Posts: 216
Have been calling Hyatt every night for almost 2 weeks trying for DSU for an upcoming stay - would appreciate help with a contact too, thanks.
SIA747Megatop is offline  
Old Dec 3, 2016, 9:34 pm
  #1371  
 
Join Date: Jan 2014
Location: Chicago, IL
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond
Posts: 286
Originally Posted by SIA747Megatop
Have been calling Hyatt every night for almost 2 weeks trying for DSU for an upcoming stay - would appreciate help with a contact too, thanks.
Just PM'd you the info that was shared to me earlier. I was successfully able to get a suite confirmed for my upcoming stay by contacting the hotel directly (no standard suites available online). They responded with 24 hours and confirmed it for me immediately.
Dsm2m2 is offline  
Old Dec 6, 2016, 10:13 am
  #1372  
 
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Originally Posted by Dsm2m2
Just PM'd you the info that was shared to me earlier. I was successfully able to get a suite confirmed for my upcoming stay by contacting the hotel directly (no standard suites available online). They responded with 24 hours and confirmed it for me immediately.
dsm2m2, I would appreciate that contact as well, via PM. Thanks in advance!
dtremit is offline  
Old Dec 6, 2016, 10:20 am
  #1373  
 
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 684
Originally Posted by dtremit
dsm2m2, I would appreciate that contact as well, via PM. Thanks in advance!
Me too please, thanks!
gspurr is offline  
Old Dec 11, 2016, 7:26 pm
  #1374  
 
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,235
Originally Posted by gspurr
Me too please, thanks!
Same here if you don't mind - Grand Executive Suite available for the dates I want to stay, regular Grand Suite that allows DSUs is not. Difference in price online (for dates when both are available) is $2!
daslax is offline  
Old Dec 11, 2016, 8:07 pm
  #1375  
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Join Date: Jan 2008
Location: HEL
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We stayed here last week. The DSU went thru without a glitch and at check-in we were informed that they upgraded us further to the Grand Exec Suite ^
WilcoRoger is offline  
Old Dec 16, 2016, 3:25 am
  #1376  
 
Join Date: Nov 2016
Posts: 36
I didn't see this addressed (sorry if I'm wrong). Any experience with award stays with 3 guests? Looks like website auto limits to 2 guests per room.
dcphlyer is offline  
Old Dec 16, 2016, 4:14 am
  #1377  
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Originally Posted by dcphlyer
I didn't see this addressed (sorry if I'm wrong). Any experience with award stays with 3 guests? Looks like website auto limits to 2 guests per room.
If the room category booked will accommodate three guests on a paid reservation, it should be no problem with an award either. The hotel does not need to know the names of all guests prior to arrival. Just select twin beds or king bed (and request an extra bed), and everything should be okay.
MikeFromTokyo is offline  
Old Jan 18, 2017, 6:57 am
  #1378  
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Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
Is anyone aware of a laundry near to the hotel?
danger is offline  
Old Jan 18, 2017, 7:42 am
  #1379  
 
Join Date: Feb 2011
Posts: 849
Originally Posted by danger
Is anyone aware of a laundry near to the hotel?
I have the same question. What about the hotel, does anyone have a photo of the laundry costs? Thanks.
cruisingmickey is offline  
Old Jan 18, 2017, 7:56 am
  #1380  
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Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
Originally Posted by cruisingmickey
I have the same question. What about the hotel, does anyone have a photo of the laundry costs? Thanks.
I can help with that: http://imgur.com/a/e6NB5
danger is offline  


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