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Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD

Old Nov 15, 2014, 12:16 am
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Airport Transportation

The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.

Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.

For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.

AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).

I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).

UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.

Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.

Grand Club lounge hours
  • Open: Daily 6:30am-11:00pm
  • Breakfast: Monday-Friday 6:30am-10:30am; Saturday-Sunday 6:30am-11:00am
  • Happy hour: Daily 5:30pm-7:30pm
  • Information as of 11-Apr-2019
Restaurant breakfast
  • "The Dining Room" (lobby restaurant) breakfast buffet
  • Hours: Daily 6:00am-10:30am
  • Available for guests on relevant rates and for Globalists
  • Information as of 11-Apr-2019
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Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD

Old Jan 2, 2015, 6:35 am
  #1006  
 
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The Erawan is one of my favorite hotels in the entire Hyatt chain. It has a great location, excellent f&b, and the spa is one of the best in town. The spa cottages are fantastic.
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Old Jan 2, 2015, 6:41 am
  #1007  
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Same here... Although the spa cottages are out of my price range, I enjoy the rest. The last few days were a bit crowded here though :-).
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Old Jan 2, 2015, 10:33 am
  #1008  
 
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Originally Posted by MikeFromTokyo
The Erawan is one of my favorite hotels in the entire Hyatt chain. It has a great location, excellent f&b, and the spa is one of the best in town. The spa cottages are fantastic.
Agree, although I think I prefer the club in KL.
However, we have always been disappointed with the spa cottages - Hua Hin Barai Pool Suites seem much better value and have much better service in our experience. Also think the Barai is better than iSawan, who have always managed to make a mistake on our treatments. Probably just bad luck though.
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Old Jan 2, 2015, 9:19 pm
  #1009  
 
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Originally Posted by price123
Agree, although I think I prefer the club in KL.
However, we have always been disappointed with the spa cottages - Hua Hin Barai Pool Suites seem much better value and have much better service in our experience. Also think the Barai is better than iSawan, who have always managed to make a mistake on our treatments. Probably just bad luck though.
I am a fan of both, but for Bangkok the spa cottages are a great way to relax in the middle of the city.

I have always had excellent massages at iSawan. High ranking members of the Royal Family even have been known to have treatments at iSawan.

The Peninsula also has excellent therapists, and the most beautiful spa I have ever experienced at a city hotel. On the other hand, I have never even bothered with the spa at the Four Seasons because the reception area is so visually unappealing.
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Old Jan 4, 2015, 2:32 am
  #1010  
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The MO Bangkok spa is also somewhere you guys should check out for a treatment. They have their own separate building and boatway.
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Old Jan 4, 2015, 7:03 am
  #1011  
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Originally Posted by Aventine
The MO Bangkok spa is also somewhere you guys should check out for a treatment. They have their own separate building and boatway.
I used to go there until i-Sawan was built. Now when i want a splurge, I do the treatments here. Otherwise there are always the cheaper options available on Suriswong Road !
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Old Jan 22, 2015, 6:42 pm
  #1012  
 
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Originally Posted by Guy Betsy
I used to go there until i-Sawan was built. Now when i want a splurge, I do the treatments here. Otherwise there are always the cheaper options available on Suriswong Road !
Staying at the GH Erawan currently.

It's been a couple of years since I was last here, and I have to say I'm not particularly fond of the changes to the Grand Club. It seems a bit too sterile now. The food selection is still good, though, and the service is, as always, great. The staff are super friendly and helpful.

The "new" guest room decor isn't to my taste - I prefer the more traditional look of the old rooms - but, YMMV. The room I am in is on the 16th floor and seems to have a lot of mirrors everywhere! Makes it a tad difficult to navigate in the middle of the night, blurry eyed and jet lagged - I felt like I was in a hall of mirrors and had to be careful not to walk into one!

Still, this is one of my favorite Hyatt hotels and I am happy to be back. I elected to receive the 1000 points rather than the amenity. In the past, even when selecting points, they always left a bowl of fruit or some cookies in teh room. This time, just a note and a tiny floral thingamabob (don't exactly know what to call it!).

Regarding SPA: a few years ago I happened across a SPA that I love - Lavana. It is on Sukhumvit Soi 12, very close to the Sheraton/Westin Grande, near the Asoke BTR. Great spa, reasonable prices. Worth checking out if you are nearby. I have booked a 1hr body scrub, 2hr aromatherapy massage, and a 1 hr foot reflexology - less than $70US for the lot! Wouldn't even get a sniff of the aromatherapy oil for that price in my neck of the woods in the US!!!!
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Old Jan 22, 2015, 10:46 pm
  #1013  
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Originally Posted by Brituchenite
Staying at the GH Erawan currently.

It's been a couple of years since I was last here, and I have to say I'm not particularly fond of the changes to the Grand Club. It seems a bit too sterile now. The food selection is still good, though, and the service is, as always, great. The staff are super friendly and helpful.

The "new" guest room decor isn't to my taste - I prefer the more traditional look of the old rooms - but, YMMV. The room I am in is on the 16th floor and seems to have a lot of mirrors everywhere! Makes it a tad difficult to navigate in the middle of the night, blurry eyed and jet lagged - I felt like I was in a hall of mirrors and had to be careful not to walk into one!

Still, this is one of my favorite Hyatt hotels and I am happy to be back. I elected to receive the 1000 points rather than the amenity. In the past, even when selecting points, they always left a bowl of fruit or some cookies in teh room. This time, just a note and a tiny floral thingamabob (don't exactly know what to call it!).

Regarding SPA: a few years ago I happened across a SPA that I love - Lavana. It is on Sukhumvit Soi 12, very close to the Sheraton/Westin Grande, near the Asoke BTR. Great spa, reasonable prices. Worth checking out if you are nearby. I have booked a 1hr body scrub, 2hr aromatherapy massage, and a 1 hr foot reflexology - less than $70US for the lot! Wouldn't even get a sniff of the aromatherapy oil for that price in my neck of the woods in the US!!!!
Lavana is a famous one. My SO is just very picky and doesn't trust the non-hotel spas for cleanliness and prior problems with CC stripping (I just pay and don't argue) but that is a great price.

I was a bit disappointed from GH Erawan because my Hyatt GM friend told his counterpart to have someone (concierge or guest relations) contact me and no one ever did. We were actually going to stay there for our next Bangkok trip but that snub was just a turn off.
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Old Jan 22, 2015, 11:11 pm
  #1014  
 
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Originally Posted by Aventine
Lavana is a famous one. My SO is just very picky and doesn't trust the non-hotel spas for cleanliness and prior problems with CC stripping (I just pay and don't argue) but that is a great price.

I was a bit disappointed from GH Erawan because my Hyatt GM friend told his counterpart to have someone (concierge or guest relations) contact me and no one ever did. We were actually going to stay there for our next Bangkok trip but that snub was just a turn off.
What a shame. The local hotel management is fantastic and the Grand Club and concierge staff are quite wonderful. I can't say the same of the GM as despite my dozens of stays, he has been silent.
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Old Jan 23, 2015, 12:28 am
  #1015  
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Originally Posted by Aventine
I was a bit disappointed from GH Erawan because my Hyatt GM friend told his counterpart to have someone (concierge or guest relations) contact me and no one ever did. We were actually going to stay there for our next Bangkok trip but that snub was just a turn off.
The world must have come to an end because the GM didn't contact you.....really?
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Old Jan 23, 2015, 1:24 am
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Originally Posted by RTW1
The world must have come to an end because the GM didn't contact you.....really?
Not the GM, but a concierge or guest relations. Must have been such a big let down.
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Old Jan 23, 2015, 11:39 am
  #1017  
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Originally Posted by Brituchenite
Staying at the GH Erawan currently.

The room I am in is on the 16th floor and seems to have a lot of mirrors everywhere! Makes it a tad difficult to navigate in the middle of the night, blurry eyed and jet lagged - I felt like I was in a hall of mirrors and had to be careful not to walk into one!
I bumped into the mirrors ... twice!
Originally Posted by Aventine
Lavana is a famous one. My SO is just very picky and doesn't trust the non-hotel spas for cleanliness and prior problems with CC stripping (I just pay and don't argue) but that is a great price.

I was a bit disappointed from GH Erawan because my Hyatt GM friend told his counterpart to have someone (concierge or guest relations) contact me and no one ever did. We were actually going to stay there for our next Bangkok trip but that snub was just a turn off.
You are assuming that it was a snub, maybe it was a snafu on their part. This is a great property, give them another chance!
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Old Jan 23, 2015, 3:22 pm
  #1018  
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Originally Posted by Kalboz
You are assuming that it was a snub, maybe it was a snafu on their part. This is a great property, give them another chance!
This is a very large hotel that hosts tons of events. Not hard to see something like this slip through the cracks.

If one wants to assume snubs, they're never difficult to find . . . .
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Old Jan 23, 2015, 8:21 pm
  #1019  
 
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Originally Posted by Brituchenite
I elected to receive the 1000 points rather than the amenity. In the past, even when selecting points, they always left a bowl of fruit or some cookies in teh room. This time, just a note and a tiny floral thingamabob (don't exactly know what to call it!). D
I stayed there two weeks ago and was very pleased with my choice of the wine with cheese and fruit plate amenity. I'm checking in this afternoon and likely choose the same, considering the high cost of wine in Bangkok.
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Old Jan 24, 2015, 1:49 am
  #1020  
 
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Originally Posted by abitlost
I stayed there two weeks ago and was very pleased with my choice of the wine with cheese and fruit plate amenity. I'm checking in this afternoon and likely choose the same, considering the high cost of wine in Bangkok.
Sounds like you received a nice F&B amenity. I'm not a big wine drinker and so am happy with the glass I can have in the Regency Club; same with teh cheese and fruit in the club.

I always take the points. Without checking my account, I think I had about 38 stays at Hyatts last year - for me, 38,000 bonus points is more useful to than the F&B.

But, I can fully appreciate that having the food amenity is something that adds a nice extra touch to the stay.

I will be back at the GHE tomorrow (leaving Hua Hin on the shuttle in the morning).

One more night at GHE, then switching to the Westin Grande Sukhumvit for one night, then back to the US.
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