Nov 15, 2014, 12:16 am
Last edit by: opus2002
Airport Transportation
The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.
Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.
For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.
AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).
I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).
UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.
Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.
Grand Club lounge hours
The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.
Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.
For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.
AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).
I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).
UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.
Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.
Grand Club lounge hours
- Open: Daily 6:30am-11:00pm
- Breakfast: Monday-Friday 6:30am-10:30am; Saturday-Sunday 6:30am-11:00am
- Happy hour: Daily 5:30pm-7:30pm
- Information as of 11-Apr-2019
- "The Dining Room" (lobby restaurant) breakfast buffet
- Hours: Daily 6:00am-10:30am
- Available for guests on relevant rates and for Globalists
- Information as of 11-Apr-2019
Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD
Feb 3, 2006, 2:53 am
#91
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,179
I've only ever tried breakfast and buffet lunch, as well as room service at the GH... the restaurants were dissappointing, and actually pretty bad after having the breakfast there for a week in a row... but room service is decent... I think the Thai restaurant over at 4 seasons is much better for Thai food, and even the coffee shop at the Holiday Inn a few steps away offers a better buffet lunch than the coffee shop at the GH...
Feb 3, 2006, 5:24 am
#92
Join Date: Oct 2003
Posts: 2,092
Not to go off-topic, but I notice that the OP doesn't list him/herself as having Hyatt elite status. If this is the case, might it not make sense to try different places in BKK since others are just as good/possibly better. I can say wonderful things about the Oriental and people just seem to love the Penninsula. It might be fun to try out all of the different (luxury) places and compare. I know that I would do that with the amount of time to OP is going to be in BKK (I might do one per week).
Feb 8, 2006, 11:02 pm
#93
Join Date: Mar 2005
Location: Melbourne, Bangkok
Programs: QF Silver, ROP Gold, Accor Adv. Plus, Sofitel Privilege, Priority Club, IAPA, Hyatt Gold PP
Posts: 140
GHE BKK What a fabulous Hotel
I just made it to plat status and should hit diamond sometime this year.
It's tempting to sample the various luxury hotels in BKK but I hate moving hotels and the GHE has done a lot to earn my loyalty so my travel dollars are going there.
The Grand Hyatt Erawan is a fabulous hotel that represents good value and exceptional service. I have not stayed in i-sawan suites yet but intend to in late May-June. They do look rather swish.
It's tempting to sample the various luxury hotels in BKK but I hate moving hotels and the GHE has done a lot to earn my loyalty so my travel dollars are going there.
The Grand Hyatt Erawan is a fabulous hotel that represents good value and exceptional service. I have not stayed in i-sawan suites yet but intend to in late May-June. They do look rather swish.
Feb 9, 2006, 12:02 am
#94
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Originally Posted by pnm
... I have not stayed in i-sawan suites yet but intend to in late May-June. They do look rather swish.
See http://www.isawan.hyatt.com/ There is a haunting music interlude to this too..
DROOL.
Feb 9, 2006, 2:15 am
#95
Join Date: Mar 2005
Location: Melbourne, Bangkok
Programs: QF Silver, ROP Gold, Accor Adv. Plus, Sofitel Privilege, Priority Club, IAPA, Hyatt Gold PP
Posts: 140
Yeah, its a good sight attached to the GHE website but it's missing a virtual tour.
Had a look n see when I was last there - I love to swim so being next to the pool is a big bonus.
Question: are canapes included in the cocktail hour?
The spread in the club lounge is rather good and is sufficient for dinner if I am alone. I also find the Club staff to be exceptionally good and most friendly. These two factors tend to sway me towards a GC suite but if i sawan has canapes then three weeks in one of those swish suites will be very nice.
One thing is for certain I am a big fan of the Grand Hyatt Erawan.
Who runs the spa?
Had a look n see when I was last there - I love to swim so being next to the pool is a big bonus.
Question: are canapes included in the cocktail hour?
The spread in the club lounge is rather good and is sufficient for dinner if I am alone. I also find the Club staff to be exceptionally good and most friendly. These two factors tend to sway me towards a GC suite but if i sawan has canapes then three weeks in one of those swish suites will be very nice.
One thing is for certain I am a big fan of the Grand Hyatt Erawan.
Who runs the spa?
Last edited by pnm; Feb 9, 2006 at 2:17 am
Feb 11, 2006, 7:11 pm
#96
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Originally Posted by pnm
Yeah, its a good sight attached to the GHE website but it's missing a virtual tour.
Had a look n see when I was last there - I love to swim so being next to the pool is a big bonus.
Question: are canapes included in the cocktail hour?
The spread in the club lounge is rather good and is sufficient for dinner if I am alone. I also find the Club staff to be exceptionally good and most friendly. These two factors tend to sway me towards a GC suite but if i sawan has canapes then three weeks in one of those swish suites will be very nice.
One thing is for certain I am a big fan of the Grand Hyatt Erawan.
Who runs the spa?
Had a look n see when I was last there - I love to swim so being next to the pool is a big bonus.
Question: are canapes included in the cocktail hour?
The spread in the club lounge is rather good and is sufficient for dinner if I am alone. I also find the Club staff to be exceptionally good and most friendly. These two factors tend to sway me towards a GC suite but if i sawan has canapes then three weeks in one of those swish suites will be very nice.
One thing is for certain I am a big fan of the Grand Hyatt Erawan.
Who runs the spa?
Three weeks? Boy, they'd really love you for that!
The hotel runs the spa. But the rooms aren't cheap (for Thai standards)... US$450-500 a night. No discount, no upgrade from normal room rates, no GP redemptions.
But from that, you get a choice of breakfast delivered to your room each morning, canapes and cocktail also delivered. But the biggest draw is the ONE massage you get per day included in your rate. I-Sawan rooms are run almost seperately from the main hotel. You can feel as though you are living in a different hotel.. if you don't have to go through the main lobby, you really wouldn't know.
When I stayed there when they first opened, I really didn't want to leave my room! Check out the mini fridge.. stocked and refilled daily with free mineral water, fruit jucies, yoghurt, fresh fruits and ICE CREAM! Yum.
Feb 12, 2006, 11:17 pm
#97
Join Date: Mar 2005
Location: Melbourne, Bangkok
Programs: QF Silver, ROP Gold, Accor Adv. Plus, Sofitel Privilege, Priority Club, IAPA, Hyatt Gold PP
Posts: 140
Originally Posted by Guy Betsy
Three weeks? Boy, they'd really love you for that!
The hotel runs the spa. But the rooms aren't cheap (for Thai standards)... US$450-500 a night. No discount, no upgrade from normal room rates, no GP redemptions.
But from that, you get a choice of breakfast delivered to your room each morning, canapes and cocktail also delivered. But the biggest draw is the ONE massage you get per day included in your rate. I-Sawan rooms are run almost seperately from the main hotel. You can feel as though you are living in a different hotel.. if you don't have to go through the main lobby, you really wouldn't know.
When I stayed there when they first opened, I really didn't want to leave my room! Check out the mini fridge.. stocked and refilled daily with free mineral water, fruit jucies, yoghurt, fresh fruits and ICE CREAM! Yum.
The hotel runs the spa. But the rooms aren't cheap (for Thai standards)... US$450-500 a night. No discount, no upgrade from normal room rates, no GP redemptions.
But from that, you get a choice of breakfast delivered to your room each morning, canapes and cocktail also delivered. But the biggest draw is the ONE massage you get per day included in your rate. I-Sawan rooms are run almost seperately from the main hotel. You can feel as though you are living in a different hotel.. if you don't have to go through the main lobby, you really wouldn't know.
When I stayed there when they first opened, I really didn't want to leave my room! Check out the mini fridge.. stocked and refilled daily with free mineral water, fruit jucies, yoghurt, fresh fruits and ICE CREAM! Yum.
I love the pool/spa area; nothing like it after a long hard day of business.
The spa cottage option is being weighed against two club rooms for a family member and myself. I'm just a lowly plat so no upgrade to club rm hence $490 pn is justifiable. Might try some of those corp codes and see what that does for the equation.
Mar 4, 2006, 7:11 am
#98
Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,886
I stayed at the Erawan last weekend after a week in India and prior to a week in Malaysia, and it was a little slice of heaven in between the two.
Not everything is perfect, but the comparison in service and quality of effort is just no contest. Real customer service (as opposed to Malaysia) and good quality of effort (compared to India). After taxes and fees I paid $395 per night in Bangalore, $220 a night in Bangkok and $180 per night in Malaysia, and the Erawan was clearly head and shoulders above the Sheraton and Shangri-La brands.
Of particular note is the way the Erawan goes out of its way to provide service. For instance, I wanted to use the board room to conduct two hour-long interviews. No problem, they made the reservations and served my guest and me drinks before and during the times I reserved. They charged me for one of the two hours, one being complimentary to Diamonds.
Try that at the Singaore Hyatt - it will never happen, as they don't care too much about customer service or ensuring that I will keep coming to Scott Road, or whether I will instead take my business to the Fullerton, etc.
Nice job, Erawan.
Not everything is perfect, but the comparison in service and quality of effort is just no contest. Real customer service (as opposed to Malaysia) and good quality of effort (compared to India). After taxes and fees I paid $395 per night in Bangalore, $220 a night in Bangkok and $180 per night in Malaysia, and the Erawan was clearly head and shoulders above the Sheraton and Shangri-La brands.
Of particular note is the way the Erawan goes out of its way to provide service. For instance, I wanted to use the board room to conduct two hour-long interviews. No problem, they made the reservations and served my guest and me drinks before and during the times I reserved. They charged me for one of the two hours, one being complimentary to Diamonds.
Try that at the Singaore Hyatt - it will never happen, as they don't care too much about customer service or ensuring that I will keep coming to Scott Road, or whether I will instead take my business to the Fullerton, etc.
Nice job, Erawan.
Last edited by Wilbur; Mar 4, 2006 at 7:13 am Reason: typos
Mar 8, 2006, 2:22 am
#99
Join Date: Feb 2002
Location: Seattle,WA
Programs: Hyatt Diamond+, Alaska Airlines MVP, Priority Club Platinum
Posts: 2,682
Room and bed were very nice.
Appetizers were OK but nothing spectacular. I enjoy the fact that they serve one Asian hot item for breakfast. One morning it was Phad Thai and another it was Dim Sum.
What really stands out for me is the bathrooms in the spa/fitness area. Very nice - each gender has steam room, sauna, jacuzzi and cold pool along with all the tolitries.
Half hour of internet access was $8! That is just plain wrong for Thailand.
Phone charges are sketchy and not advertised (Charge for 1-800 over 340 Baht, calls to cellphones from the room are charged like almost a dollar a minute) so watch out!
Tea Service offered in a restaurant nearby that is advertised in the hotel was a good deal at 150 Baht ($4) per person. (except when they offered me water when I asked for the bill, I said yes, and they ending up charging an additional 50 baht - I guess learned this is a common scam in Bangkok)
Sure they are very polite but realize this is common style for Thailand and towards the end of my stay I did not feel greeting was very sincere. However, this is a hotel that will go the extra mile to get your future business/money.
The odd thing about the i-sawan suites is that the print advertisement in the room begins with the price per night in big text which I think was like $600 or more per night. It was as if they were saying: if you cannot afford this do not look any further at this ad.
The main thing is Bangkok is way to hot and humid to the point of being unhealthy. I was in Saigon at the same time and it was nothing compared to the 100 degree nearly 100% humidity of Bangkok. Night time was equally unbearable and I am one who actually enjoys Palm Springs when it is 120 degrees. I am sure many would disagree but I stand behind my opinion as most probably spend their day sitting inside.
Appetizers were OK but nothing spectacular. I enjoy the fact that they serve one Asian hot item for breakfast. One morning it was Phad Thai and another it was Dim Sum.
What really stands out for me is the bathrooms in the spa/fitness area. Very nice - each gender has steam room, sauna, jacuzzi and cold pool along with all the tolitries.
Half hour of internet access was $8! That is just plain wrong for Thailand.
Phone charges are sketchy and not advertised (Charge for 1-800 over 340 Baht, calls to cellphones from the room are charged like almost a dollar a minute) so watch out!
Tea Service offered in a restaurant nearby that is advertised in the hotel was a good deal at 150 Baht ($4) per person. (except when they offered me water when I asked for the bill, I said yes, and they ending up charging an additional 50 baht - I guess learned this is a common scam in Bangkok)
Sure they are very polite but realize this is common style for Thailand and towards the end of my stay I did not feel greeting was very sincere. However, this is a hotel that will go the extra mile to get your future business/money.
The odd thing about the i-sawan suites is that the print advertisement in the room begins with the price per night in big text which I think was like $600 or more per night. It was as if they were saying: if you cannot afford this do not look any further at this ad.
The main thing is Bangkok is way to hot and humid to the point of being unhealthy. I was in Saigon at the same time and it was nothing compared to the 100 degree nearly 100% humidity of Bangkok. Night time was equally unbearable and I am one who actually enjoys Palm Springs when it is 120 degrees. I am sure many would disagree but I stand behind my opinion as most probably spend their day sitting inside.
Last edited by westcoastman; Mar 8, 2006 at 2:29 am
Mar 9, 2006, 11:40 am
#100
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Join Date: May 2000
Location: Little dot in Asia
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Posts: 25,932
Originally Posted by westcoastman
Room and bed were very nice.
Appetizers were OK but nothing spectacular. ....
Half hour of internet access was $8! That is just plain wrong for Thailand.
Phone charges are sketchy and not advertised (Charge for 1-800 over 340 Baht, calls to cellphones from the room are charged like almost a dollar a minute) so watch out!
Tea Service offered in a restaurant nearby that is advertised in the hotel was a good deal at 150 Baht ($4) per person. (except when they offered me water when I asked for the bill, I said yes, and they ending up charging an additional 50 baht - I guess learned this is a common scam in Bangkok)
Sure they are very polite but realize this is common style for Thailand and towards the end of my stay I did not feel greeting was very sincere. ....
Appetizers were OK but nothing spectacular. ....
Half hour of internet access was $8! That is just plain wrong for Thailand.
Phone charges are sketchy and not advertised (Charge for 1-800 over 340 Baht, calls to cellphones from the room are charged like almost a dollar a minute) so watch out!
Tea Service offered in a restaurant nearby that is advertised in the hotel was a good deal at 150 Baht ($4) per person. (except when they offered me water when I asked for the bill, I said yes, and they ending up charging an additional 50 baht - I guess learned this is a common scam in Bangkok)
Sure they are very polite but realize this is common style for Thailand and towards the end of my stay I did not feel greeting was very sincere. ....
2. At Tea Room , there is no internal hotel plumbing as the building has no access to Hyatt's pipes.. hence only bottled water is offered and is charged that 50 Baht.
3. What sort of greeting do you want that is sincere to you?
Mar 10, 2006, 4:09 am
#101
Join Date: Feb 2002
Location: Seattle,WA
Programs: Hyatt Diamond+, Alaska Airlines MVP, Priority Club Platinum
Posts: 2,682
Originally Posted by Guy Betsy
1. Internet service is high, I have to admit. But learn from experience that one must always ask what to expect when calling cell phones. Typical example of exhorbitant internet rates.. at the Holiday Inn across the street, they were gong for about the same as the Hyatt. But the HI at Silom St, it's about 1/2 the price. Why?
2. At Tea Room , there is no internal hotel plumbing as the building has no access to Hyatt's pipes.. hence only bottled water is offered and is charged that 50 Baht.
3. What sort of greeting do you want that is sincere to you?
2. At Tea Room , there is no internal hotel plumbing as the building has no access to Hyatt's pipes.. hence only bottled water is offered and is charged that 50 Baht.
3. What sort of greeting do you want that is sincere to you?
About the tea room - we were so impressed with the service, food and value and then all I wanted was the check and I was coaxed into having some water (I did not know what she meant) while she got the check. Well that 7 baht bottle of turned into 50 baht on my bill which was 33% of my whole meal. Tax and 10% service charge were tacked on top of that (which is fine). My main point was there has been warnings on this site about this practice padding the bill with bottled water (sometimes paying more than the whole meal) and I end up falling for it. My spouse criticized me for the next hour so I wanted others to avoid this fate.
What, no comment about the unbearable heat in Thailand?
Mar 10, 2006, 6:19 am
#102
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I understand about the water part.. you should have made comment on that issue. I was just as surprised when they did that too.. probably BEST not to offer any water at all or the hotel should just swallow the 7 Baht after all those bottles of filtered water are placed in the guestrooms.
The only thing that bugs me about the Tea Room is their choice of music! They should offer some light classics, or jazz... instead of hard rock... it's just a little hard on the stomach!
Did you try the Thai Iced Tea? <slurp>
The only thing that bugs me about the Tea Room is their choice of music! They should offer some light classics, or jazz... instead of hard rock... it's just a little hard on the stomach!
Did you try the Thai Iced Tea? <slurp>
Mar 13, 2006, 1:01 am
#103
Join Date: Aug 2004
Location: Sydney
Programs: QF Silver,PP,PCR Gold,GP, Starwood, BA Exec,
Posts: 100
Wirelessly posted (Z1010: SonyEricssonZ1010/R1G SEMC-Browser/4.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)
Some positive comments. Would this hotel be ok to chill out for a week with the family. Looking for some rr in thailand maybe someone got drop up a comment on other spots in thailand for family
Some positive comments. Would this hotel be ok to chill out for a week with the family. Looking for some rr in thailand maybe someone got drop up a comment on other spots in thailand for family
Mar 14, 2006, 12:32 am
#104
Join Date: Mar 2005
Location: Melbourne, Bangkok
Programs: QF Silver, ROP Gold, Accor Adv. Plus, Sofitel Privilege, Priority Club, IAPA, Hyatt Gold PP
Posts: 140
GHE A great place to chill for a week
I'll admit that my comment about the greeting was probably out of line but it was just the way we viewed the staff before and after they greeted guests. But you are right that there was really not any reason for me to bring it up since most travelers would be very impressed with the RC staff and service.
I don't think you are out of line with that comment at all; though admittedly @ the RC I do find the service and greetings to be both sincere and exemplary. I had a fantastic two week stay at the GHE the first two weeks of this year.
@ the Sofitel Silom I found the greetings to be rather false and overdone - at times the greetings seem somewhat lacking in substance. Just a thought - sometimes the thai smile conveys much more than a simple gesture of niceness - sometimes they smile when they feel like giving one a bollocking.
About the tea room - we were so impressed with the service, food and value and then all I wanted was the check and I was coaxed into having some water (I did not know what she meant) while she got the check. Well that 7 baht bottle of turned into 50 baht on my bill which was 33% of my whole meal. Tax and 10% service charge were tacked on top of that (which is fine). My main point was there has been warnings on this site about this practice padding the bill with bottled water (sometimes paying more than the whole meal) and I end up falling for it. My spouse criticized me for the next hour so I wanted others to avoid this fate.
Will have to try the Tea Room and I will watch out for the water charge - thanks for the heads up.
What, no comment about the unbearable heat in Thailand?
I must admit I have got use to the stifling heat over the years - when I first started visiting Bkk I hated the heat with a passion. Its a 100 % humidity all the time and the heat especially in summer,47 degrees celsius was my hottest experience, is brutal.
I don't think you are out of line with that comment at all; though admittedly @ the RC I do find the service and greetings to be both sincere and exemplary. I had a fantastic two week stay at the GHE the first two weeks of this year.
@ the Sofitel Silom I found the greetings to be rather false and overdone - at times the greetings seem somewhat lacking in substance. Just a thought - sometimes the thai smile conveys much more than a simple gesture of niceness - sometimes they smile when they feel like giving one a bollocking.
About the tea room - we were so impressed with the service, food and value and then all I wanted was the check and I was coaxed into having some water (I did not know what she meant) while she got the check. Well that 7 baht bottle of turned into 50 baht on my bill which was 33% of my whole meal. Tax and 10% service charge were tacked on top of that (which is fine). My main point was there has been warnings on this site about this practice padding the bill with bottled water (sometimes paying more than the whole meal) and I end up falling for it. My spouse criticized me for the next hour so I wanted others to avoid this fate.
Will have to try the Tea Room and I will watch out for the water charge - thanks for the heads up.
What, no comment about the unbearable heat in Thailand?
I must admit I have got use to the stifling heat over the years - when I first started visiting Bkk I hated the heat with a passion. Its a 100 % humidity all the time and the heat especially in summer,47 degrees celsius was my hottest experience, is brutal.
Mar 14, 2006, 6:42 am
#105
Join Date: Oct 2003
Posts: 2,092
Originally Posted by 3points
Wirelessly posted (Z1010: SonyEricssonZ1010/R1G SEMC-Browser/4.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)
Some positive comments. Would this hotel be ok to chill out for a week with the family. Looking for some rr in thailand maybe someone got drop up a comment on other spots in thailand for family
Some positive comments. Would this hotel be ok to chill out for a week with the family. Looking for some rr in thailand maybe someone got drop up a comment on other spots in thailand for family
For other places in Thailand, I highly recommend the Four Seasons Chiang Mai. It is absolutely phenomenal, probably the best hotel I have stayed in. I and others have written a lot about it in the luxury hotels forum so take a look there. I can not sing its praises enough though. If you go, the cooking school on the resort is an absolute must!