Hyatt Regency Bellevue REVIEW - MASTER THREAD
#91
Join Date: Sep 2010
Posts: 7
Back from spending most of the week at GH Bellevue. Hi Mervat, you are AWESOME! Great finally meeting you! Also kudos to Jaime @ the front desk. Called the night before arrival to check availability of a Suite, and even though they were sold out, she made it happen. Quick note to Rolf (GM) praising both responded to promptly.
Minor issues this stay included Cordless Phone didn't work (same as Chicago earlier in the month, speakerphone works great, just not the wireless handset) and the backlight on the ihome did not work either (also experienced same in Chicago.) Lightbulb burnt out over shower, call placed and was fixed when I returned. Only recieved paper 1 of the 3 nights I was there. Sink stopper was broken (would not close), called, looked fixed, but was actually worse ( wouldn't stay open). This all in the new Olympia tower.
Still a very good stay overall. Favorite feature of the rooms = Thermostats that go all the way down to "Ice Box" without having to use the VIP trick.
Minor issues this stay included Cordless Phone didn't work (same as Chicago earlier in the month, speakerphone works great, just not the wireless handset) and the backlight on the ihome did not work either (also experienced same in Chicago.) Lightbulb burnt out over shower, call placed and was fixed when I returned. Only recieved paper 1 of the 3 nights I was there. Sink stopper was broken (would not close), called, looked fixed, but was actually worse ( wouldn't stay open). This all in the new Olympia tower.
Still a very good stay overall. Favorite feature of the rooms = Thermostats that go all the way down to "Ice Box" without having to use the VIP trick.
#92
Join Date: Nov 2010
Location: Jakarta, Indonesia
Programs: Krisflyer (SQ) Gold Membership, Hyatt Diamond, SPG Platinum, Accor Platinum and Hilton HHonors Gold
Posts: 327
Recent stay(s) - Thanks giving Day
First of all, I want to say Thank You to Hyatt Hotel Corporation especially Hyatt at Bellevue to make my Lonely Thanksgiving Day to Magical Thanks giving Day .
I will give credit to Shaina Philips and Alexis ^^. Alexis, she checked me in on the Thanksgiving day with a nice smile and warm welcome ^ - Hyatt's Classical Style. And I am thankful that there is still consistency in Hyatt Corporation especially in the Front Line/Desk Services. It is indeed not easy for a person like me to spend 2 days alone in the hotel in Thanksgiving Day, but how they treated their loyalty members is the one which is matters for me. I really feel like at home instead the hotel from the moment I checked in to my room.
My Room: Located on 19 Floor, has really nice view of Lake Washington and Downtown Seattle. More importantly, it is very clean, good amenity kits (soap, shampoo, conditioner and toothbrushes) and this time the internet working very well (i.e. had no problem with it). The Room Dining provides a good food, even though it is not better than Hyatt at Olive 8 and Grand Hyatt Seattle Food Services.
Again, I sincerely wanna say Thank you to Alexis and and Shaina Philips for their attention and for being very helpful. Best Regards, Haryo Sutanto
I will give credit to Shaina Philips and Alexis ^^. Alexis, she checked me in on the Thanksgiving day with a nice smile and warm welcome ^ - Hyatt's Classical Style. And I am thankful that there is still consistency in Hyatt Corporation especially in the Front Line/Desk Services. It is indeed not easy for a person like me to spend 2 days alone in the hotel in Thanksgiving Day, but how they treated their loyalty members is the one which is matters for me. I really feel like at home instead the hotel from the moment I checked in to my room.
My Room: Located on 19 Floor, has really nice view of Lake Washington and Downtown Seattle. More importantly, it is very clean, good amenity kits (soap, shampoo, conditioner and toothbrushes) and this time the internet working very well (i.e. had no problem with it). The Room Dining provides a good food, even though it is not better than Hyatt at Olive 8 and Grand Hyatt Seattle Food Services.
Again, I sincerely wanna say Thank you to Alexis and and Shaina Philips for their attention and for being very helpful. Best Regards, Haryo Sutanto
#93
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
I was here Thanksgiving night too. The staff, as described several times here was very nice and extremely helpful.
But my overall room impression was just meh.
We used a confirmed upgrade, and got a suite on the 21st floor. While it had a nice view, it seemed odd to me that the bathroom and the closet were in the living room portion, and not the bedroom portion.
I hadn't stayed there in quite a while, and wandered around the top floor looking for the Regency Club before calling down and being told they had moved it to the 2nd floor (oops on my part). The club wasnt staffed when I arrived, and while there were snacks and sodas sitting out and accessible, the Perrier was in the refrigerator which was chained shut (although not chained quite enough and I was able to sneak one out). The club is much larger now, but I really enjoyed the view from the outside deck in the old lounge, so I'm a little disappointed about the move.
But my overall room impression was just meh.
We used a confirmed upgrade, and got a suite on the 21st floor. While it had a nice view, it seemed odd to me that the bathroom and the closet were in the living room portion, and not the bedroom portion.
I hadn't stayed there in quite a while, and wandered around the top floor looking for the Regency Club before calling down and being told they had moved it to the 2nd floor (oops on my part). The club wasnt staffed when I arrived, and while there were snacks and sodas sitting out and accessible, the Perrier was in the refrigerator which was chained shut (although not chained quite enough and I was able to sneak one out). The club is much larger now, but I really enjoyed the view from the outside deck in the old lounge, so I'm a little disappointed about the move.
#94
Join Date: Jun 2004
Programs: UA-1K, AA-Gold, H GP-LIfeTime Diamond
Posts: 819
We were there in early Dec and didn't notice the brown towels in 1852 executive suite of the new tower. Just came back for another weekend stay and saw those brown towels in 1252 & 1352 suites also in the new tower. I can see they want to match decor with brown towels, but I for one sure missed the white Hyatt towels.
#95
Join Date: Oct 2008
Location: Redmond, Wahington
Programs: British Air, Virgin, Alaska, Hilton Diamond, Hyatt Diamond
Posts: 154
I stayed at this hotel five times in July-August (all but one were at the $73/nite special commemorating the opening of their new tower) and always received a regular (standard or deluxe, not sure) room usually w/i a couple floors of the RC. Two or three of those times, they didn't even give me a view of Meydenbauer Bay. The rate paid may have place me low in the pecking order.
#97
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,160
Any free street parking available in the area? I am staying Labor Day weekend and I see free weekend hotel parking ends at the end of Sunday (at midnight). I leave Monday morning.
#98
Join Date: Jan 2005
Location: Pacific Northwest
Programs: 2011 Air: AA (Plat) UA (Prem); Hotel: HGP (Dia), HH (Dia), KIT (IC); Car: HZ (PC) AF
Posts: 688
I'd contact the hotel directly to confirm this, but I suspect that free parking will extend into Labor Day as it is not a business day.
Last edited by peteropny; Dec 8, 2011 at 8:51 am
#100
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
Seeing rates of $119 ($136.13 a/i) here for various dates in December, which is $40 off the normal daily rate and just about the lowest I've ever seen this property at. Prepaid hyatt.com rate only, 1 day advance purchase required. If you're just looking for an end of the year mattress run, either of the two nearby Hotel Sierra properties will be cheaper, but this is a good rate for a FS property.
#101
Join Date: Jun 2004
Programs: UA-1K, AA-Gold, H GP-LIfeTime Diamond
Posts: 819
2 weekend ago, Regency club was closed, so additional GP points for diamond and our entire breakfast buffet was comp'ed. They are in the process of moving RC from 2nd floor courtyard location back to the tower.
#102
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
If you still have some shopping to do...might want to consider shopper package at $149 that comes with $50 gift cert at the mall. Sure, you are paying the additional tax on that $50, but this drop your room rate by $20. If you don't have shopping to do, buy a small drink at the mall and get your change back in cash.
Only ever been in the 2nd floor location. No view but it was spacious, unlike many top-floor RC's that are squished into guestroom-sized areas. Hopefully this turns out for the better.
#103
Join Date: Dec 2009
Programs: hyatt diamond, hilton gold
Posts: 73
Good find! Have you been able to actually recover most of the gift certificate in cash? I would prefer cash but if it's good at any store in the mall I may just use it anyway. I rarely find packages like this compelling but I actually do have shopping to do. The rate even includes parking to boot!
I have used this 50$ Bellevue collection cert every year at checkout towards the cost of the room. The first time I did this because the front desk manager told me when I checked in that if I didn't use it shopping I could use it towards the room at checkout!
Last edited by Markie; Dec 8, 2011 at 8:45 am
#104
Join Date: Jun 2004
Programs: UA-1K, AA-Gold, H GP-LIfeTime Diamond
Posts: 819
Oh yes, I was told the same. Slightly off topic, if you never had Chinese soup dumpling, spend the cert across the sky bridge in Ding Tai Fong.
#105
Join Date: Jun 2004
Programs: UA-1K, AA-Gold, H GP-LIfeTime Diamond
Posts: 819
They can take their time......without FFN, G1, G2....promos, sure is nice getting additional RC closure bonus points and $60+tax buffet bill (2A & 2 kids) waived.