Check In

I tried the entirely in-app check in process complete with digital key, and it was all fairly seamless. No complains there, but I don't know, I still like talking to someone at check-in just to make sure everything is in order. Which brings me to my next point. 

Room

I had a TSU to burn so I upgraded myself to a junior suite. The junior suites here are actually true suites with doors seperating the bedroom and living, so that's nice. 

I was upgraded to the more newly renovated tower (can't remember what it's called, but it's the building closer to 8th ave and above the fitness area), but these junior suites DO NOT have bathtubs. Although the furniture is more modern and the views nicer, I wanted a bath tub to relax in for my 4 night stay by myself. 

To that extent, I went to the front desk and told them of my plight. They checked in on their system and it took a decent amount of time, but they were finally able to put me in a junior suite on the older tower, 18th floor for sweet suite views, and a full on bath tub. 

Really excellent room. They remembered that I like a humidifier from my stay 2 years prior. Comfy bed, both firm and soft pillows, two large, smoothly functioning TVs, plenty of plugs, a desk with comfortable chair for working, a decent couch, two chairs, another chair in the bedroom, and as a globalist they gave me a whole bunch of local snacks. Woohoo! 

Pharmacopia amenities as to be expected in an HR with the shampoo, conditioner, and wash in locked big bottles, and the hand/facial soap individually wrapped. 

No complaints on the room whatsoever.

Service

Housekeeping came daily and promptly to the schedule I gave them (as I was working, I had virtual meetings I needed housekeeping to work around). Thorough and efficient.

The service at Eques was fine. No complaints.

If I needed anything, I'd call or use the app and items were brought promptly.

Great service all around. 

Dining

I had 4 breakfasts at Eques, including 2 buffets (Friday and Saturday). A La Carte essentially allows globalists to order whatever they want. I was told one entree and one drink, but when I ordered sides, an extra OJ, etc., everything was wiped out completely. Didn't even show up on my charges screen in app.

The buffet was great, as well. I was too hungover to eat one day (oops), but Saturday was great. Tons of options. Great globalist breakfast.

I believe the rest of the restaurants in the hotel are not actually a part of the Hyatt, and thus you can't get points for eating there. Not 100% sure, but pretty sure.

Location

Easy access off the highway. Great location if you work in the area. Connected to the malls with tons of easy, covered access to anything you could possibly want to eat, drink, or buy. 

Overall

Great hotel. I love that my company's HQ is right here and I get to stay at this hotel when business calls. Look forward to staying there again.