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Hyatt Regency Maui Resort and Spa REVIEW - MASTER THREAD

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Hyatt Regency Maui Resort and Spa REVIEW - MASTER THREAD

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Old Mar 10, 2019, 9:40 am
  #1486  
 
Join Date: Dec 2014
Posts: 16
My wife and I will be staying at the HR Maui in September in a partial ocean view Regency Club room for 27K points/night. I reached out to the hotel about a paid upgrade and they're offering the following:

Deluxe Ocean View (70-80% ocean view) - $55/night
Ocean Front (100% ocean view) - $95/night

For those that have stayed in Regency Club rooms, is it worth the upgrade from partial ocean view to either of the above? Appreciate the help!
dannygberg is offline  
Old Mar 10, 2019, 11:14 am
  #1487  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Originally Posted by dannygberg
My wife and I will be staying at the HR Maui in September in a partial ocean view Regency Club room for 27K points/night. I reached out to the hotel about a paid upgrade and they're offering the following:

Deluxe Ocean View (70-80% ocean view) - $55/night
Ocean Front (100% ocean view) - $95/night

For those that have stayed in Regency Club rooms, is it worth the upgrade from partial ocean view to either of the above? Appreciate the help!
There really aren't any Regency Club rooms as the Regency Club is on the first floor where there are no rooms. We have stayed at this property twice a year for many years. In my opinion, the best rooms are the deluxe ocean view rooms in the Lahaina Tower, floor 5 or higher, and odd numbered rooms from -55 to -77. These rooms have fantastic views of the beach and ocean, of Lanai and part of Molokai, the pool area, and especially the lagoon which is inhabited by swans, pink flamingos, and ducks. The rooms in the Atrium tower have more limited views and except for a very few have no view of the lagoon. They can also be subject to noise when groups have functions on the lawn area directly below these rooms. The ocean front rooms do not have a view of the lagoon or the rest of this beautiful resort- just the ocean; not worth the additional cost as you actually have a more limited view. I wouldn't go for the even numbered rooms in the Lahaina Tower as while they do face the luau, the view is much more limited, and the loud luau goes on for several hours every night. If you are a Hyatt Globalist, I can give you the contact for the VIP manager who can block you into the most desirable rooms in the Lahaina Tower.
JIMCHI is offline  
Old Mar 10, 2019, 11:38 am
  #1488  
 
Join Date: Dec 2014
Posts: 16
Originally Posted by JIMCHI
There really aren't any Regency Club rooms as the Regency Club is on the first floor where there are no rooms. We have stayed at this property twice a year for many years. In my opinion, the best rooms are the deluxe ocean view rooms in the Lahaina Tower, floor 5 or higher, and odd numbered rooms from -55 to -77. These rooms have fantastic views of the beach and ocean, of Lanai and part of Molokai, the pool area, and especially the lagoon which is inhabited by swans, pink flamingos, and ducks. The rooms in the Atrium tower have more limited views and except for a very few have no view of the lagoon. They can also be subject to noise when groups have functions on the lawn area directly below these rooms. The ocean front rooms do not have a view of the lagoon or the rest of this beautiful resort- just the ocean; not worth the additional cost as you actually have a more limited view. I wouldn't go for the even numbered rooms in the Lahaina Tower as while they do face the luau, the view is much more limited, and the loud luau goes on for several hours every night. If you are a Hyatt Globalist, I can give you the contact for the VIP manager who can block you into the most desirable rooms in the Lahaina Tower.
Thanks, JIMCHI. Very helpful. Unfortunately, we don't have any status with Hyatt.

If we put in a request for the Lahaina Tower, will it be a pain to get over to the RC lounge at the Atrium for breakfast, snacks, etc?
dannygberg is offline  
Old Mar 10, 2019, 11:46 am
  #1489  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Originally Posted by dannygberg
Thanks, JIMCHI. Very helpful. Unfortunately, we don't have any status with Hyatt.

If we put in a request for the Lahaina Tower, will it be a pain to get over to the RC lounge at the Atrium for breakfast, snacks, etc?
Absolutely not. The Regency Club is in the Lahaina Tower. Take the elevator down to the lobby level and it's right there. It's a large club and has indoor and outdoor seating. While we haven't had breakfast there, the evening offerings are very nice and offer what amounts to a light dinner. The staff is truly outstanding. As you can't take advantage of the VIP Manager, just call the hotel about a week before you arrive, ask for the front desk manager, and ask for them to try and block you into one of the rooms I specified. It should not be a problem as it's not as though you're asking for an upgrade. Unless you want to listen to a luau every night of your stay, avoid the even numbered rooms in the Lahaina Tower. Also definitely avoid any room in the Napili Tower.
JIMCHI is offline  
Old Mar 10, 2019, 11:49 am
  #1490  
 
Join Date: Dec 2014
Posts: 16
Originally Posted by JIMCHI
Absolutely not. The Regency Club is in the Lahaina Tower. Take the elevator down to the lobby level and it's right there. It's a large club and has indoor and outdoor seating. While we haven't had breakfast there, the evening offerings are very nice and offer what amounts to a light dinner. The staff is truly outstanding. As you can't take advantage of the VIP Manager, just call the hotel about a week before you arrive, ask for the front desk manager, and ask for them to try and block you into one of the rooms I specified. It should not be a problem as it's not as though you're asking for an upgrade.
Ah, my fault. For some reason, I had it in my head that the club had been relocated to the Atrium. Thanks again!
dannygberg is offline  
Old Mar 10, 2019, 4:56 pm
  #1491  
 
Join Date: Sep 2009
Location: Australia
Programs: Qantas Platinum, Hyatt Lifetime Globalist
Posts: 359
Jimchi, why dont you like the Napali tower?
frogss29 is offline  
Old Mar 10, 2019, 7:15 pm
  #1492  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Originally Posted by frogss29
Jimchi, why dont you like the Napali tower?
Views. 50-50 chance that you will get a room that faces the Hyatt timeshare building which is very close. No view of lagoon and unless on a high floor no view of the pool area. I have a sense that many tour groups land up in that building. Not the best ocean view either. There are indeed some very good rooms in that building but you'd have to be very selective.
JIMCHI is offline  
Old Mar 15, 2019, 7:45 am
  #1493  
 
Join Date: Jan 2013
Location: Kansas City
Programs: Hyatt, Marriott, Hilton, Southwest
Posts: 22
Originally Posted by JIMCHI
There really aren't any Regency Club rooms as the Regency Club is on the first floor where there are no rooms. We have stayed at this property twice a year for many years. In my opinion, the best rooms are the deluxe ocean view rooms in the Lahaina Tower, floor 5 or higher, and odd numbered rooms from -55 to -77. These rooms have fantastic views of the beach and ocean, of Lanai and part of Molokai, the pool area, and especially the lagoon which is inhabited by swans, pink flamingos, and ducks. The rooms in the Atrium tower have more limited views and except for a very few have no view of the lagoon. They can also be subject to noise when groups have functions on the lawn area directly below these rooms. The ocean front rooms do not have a view of the lagoon or the rest of this beautiful resort- just the ocean; not worth the additional cost as you actually have a more limited view. I wouldn't go for the even numbered rooms in the Lahaina Tower as while they do face the luau, the view is much more limited, and the loud luau goes on for several hours every night. If you are a Hyatt Globalist, I can give you the contact for the VIP manager who can block you into the most desirable rooms in the Lahaina Tower.
JIMCHI, a friend is booking a Guest of Honor stay for me for a special occasion, do you know if i'd be eligible to contact the VIP manager or shall I just try the desk manager before my stay?
Simon7821 is offline  
Old Mar 15, 2019, 7:56 am
  #1494  
 
Join Date: Aug 2007
Posts: 1,161
Originally Posted by Simon7821
JIMCHI, a friend is booking a Guest of Honor stay for me for a special occasion, do you know if i'd be eligible to contact the VIP manager or shall I just try the desk manager before my stay?
Yes you are eligible. You are entitled to ALL Globalist benefits.
txhyattlvr is offline  
Old Mar 15, 2019, 8:46 am
  #1495  
FlyerTalk Evangelist
 
Join Date: Oct 2014
Posts: 10,904
Kelci will probably email you. She is very proactive.
VegasGambler is offline  
Old Mar 15, 2019, 1:06 pm
  #1496  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Originally Posted by Simon7821
JIMCHI, a friend is booking a Guest of Honor stay for me for a special occasion, do you know if i'd be eligible to contact the VIP manager or shall I just try the desk manager before my stay?
I sent you a PM with the contact info for the VIP manager
JIMCHI is offline  
Old Mar 15, 2019, 1:55 pm
  #1497  
 
Join Date: Jan 2013
Location: Kansas City
Programs: Hyatt, Marriott, Hilton, Southwest
Posts: 22
Thank you for the information everyone, much appreciated.
Simon7821 is offline  
Old Apr 29, 2019, 6:43 am
  #1498  
 
Join Date: Dec 2014
Posts: 16
I booked a Partial Ocean View room for an upcoming stay in September and was quoted a cash upgrade price for a full ocean view room. I have since achieved Discoverist status. My assumption is that this status would more than likely upgrade me from Partial Ocean View to Full Ocean View. In which case I wouldn't have to pay the cash upgrade price. Is that correct?
dannygberg is offline  
Old Apr 29, 2019, 6:49 am
  #1499  
 
Join Date: Jul 2018
Location: SFO
Posts: 487
Originally Posted by dannygberg
I booked a Partial Ocean View room for an upcoming stay in September and was quoted a cash upgrade price for a full ocean view room. I have since achieved Discoverist status. My assumption is that this status would more than likely upgrade me from Partial Ocean View to Full Ocean View. In which case I wouldn't have to pay the cash upgrade price. Is that correct?
no, Discoverist doesn’t qualify u for free upgrades. It starts at explorist
BaconSF is offline  
Old Apr 29, 2019, 7:54 am
  #1500  
 
Join Date: Dec 2014
Posts: 16
Originally Posted by BaconSF


no, Discoverist doesn’t qualify u for free upgrades. It starts at explorist
Hmm, seems there's anecdotal evidence in this thread and on TripAdvisor mentioning Discoverists receiving upgrades from partial to full ocean view. But perhaps it's not a hard and fast rule.
dannygberg is offline  


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