frogss29

You WILL have an Ocean view....all the suites face the ocean. You just need to make sure you are high up But even if you are on level 2, you will still see the ocean. Don't worry...it will be perfect!
Email Aimee.
She is great!!!
She is the one who assigns rooms/suites so ask for her help

mbourgeois

She replied back to my e-mail within half an hour. AMAZING. Everything is perfect! Turns out, the person who read my Twitter message to Hyatt contacted her directly and she's the one who helped us use our suite upgrade for the room in the first place. I thanked her profusely and she explained that the suites are at the end of the hallway so it's the closest you can get to the ocean. My excitement level is off the charts.

Thank you SO much for her e-mail address! These forums have been so incredibly helpful over the past few years!

frogss29

So glad it has all worked out.
Aimee is the best!!! <3

Maui4me1

She is better than the best ^^

travelexpert

Are there any exceptions? Meaning are there any suite that have not been refurbished?

Also---I assume basic suite is what DSUs get? How often have Globalists gotten a Lanai (or is it deluxe) suite, or better?

Looking at member rates for suites in September this year--I notice that Napili Suite is $578 per night versus $535 for Lahaina. Same room dimensions and same photographs. Yet going opinion is that Lahaina Tower is better choice than Napili.

Finally--do either or both of basic and deluxe suites have two bathrooms?

frogss29

I think the reason the Napili suites are always more expensive is because they dont have the noise of the Luau. I know people complain about the music a lot but I dont really mind it.
The positive thing about the Lahaina suites now is that the club is right downstairs. It is a long walk from the Naplili tower.
We have never been upgraded/given a deluxe suite.
Would be nice!!!
I would assume all the basic suites have been upgraded i.e. new bathrooms
I think the super deluxe suites have more than one bathroom but you can't see the rates online.
A lot of people on here dont think DSUs are worth using on Maui suites.
Maybe that is true if you are only here for a short time (five days or less)
But we like the added space and the bath and seperate shower
The only thing I dont love about the suites is the lanai facing the ocean is narrow compared to the lanai on the side of the suite.
I wonder if you could apply a DSU and then contact the hotel and ask how much extra it would cost to upgrade to a better suite?

mbourgeois

This IS possible, at least at some properties.

The Park Hyatt Vendome in Paris allowed us to use a DSU, and then we inquired via e-mail about upgrading to a larger suite by paying a cash difference, which they allowed. Then when we checked in they upgraded us even further. It was spectacular!

The Hyatt Regency in Toronto allowed us to do the same thing, although it occurred at check-in as opposed to before we arrived.

philemer

The Hyatt website says the Club rooms, at 27K/ night, are Partial Ocean View. True? Is it tough to get a higher floor with no status? This would be next Feb.

frogss29

Well, if it is saying 'partial ocean view' is what you get , then that is what you get. Not mountain, not resort view, not full ocean (unless you smile sweetly when you check in)
Really, I wouldn't worry too much about the view or room
Or, reach out to the hotel directly and see if they can help

FatB

Are guest of the HR Maui allowed to use the pool facilities of the Residence Club next door? Are the Club's pools less crowded than the ones at the HR? How does one access it? Via the pathway that runs next to the beach?

Also, how long is the walk from the Lahaina Tower to the Residence Club ?

Thanks!!

frogss29

Yes, Hyatt guests can use the residence club pools and food shack etc and visa versa. It used to be less crowded but not the case anymore. Chairs are right next to each other and the 'better' spots are reserved for Residence Club guests.
Just walk along the path until you reach the residence club area....about a five minute walk from Lahaina Tower.

FatB

only 5 minutes? I thought it was 5 minutes from the closer tower, the Napili one. Maybe I'm getting them confused. I thought the property was pretty sprawling...

Thanks for your responses though!

frogss29

Maybe I am a fast walker Maybe 10 then.

martinplas

At the end of the Lahaina Tower nearest the ocean the stairwell will exit right at the Residence Club children's pool.

Maui4me1

I think you mean Napili Tower.