Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hyatt | World of Hyatt
Reload this Page >

Hotel won't release suites for upgrade?

Hotel won't release suites for upgrade?

Old Mar 20, 12, 10:54 pm
  #1  
Original Poster
 
Join Date: Mar 2008
Location: EWR
Programs: US CP, SPG Plat, Hyatt Diamond, Marriott Plat
Posts: 161
Hotel won't release suites for upgrade?

(Searched for similar posts but I can't find - apologies if I missed..)

I just tried to book a suite upgrade at Huntington Beach, I see the suite available online, the GP rep saw it online... but the hotel refuses saying they want to keep the last 1 or 2 open suites available for sale. Assuming this is the right suite category ("So Cal Suite") then this goes against policy - is it best to call the hotel directly, or try GP again, or other?
TINPA is offline  
Old Mar 21, 12, 9:02 am
  #2  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,263
I can't tell from the room / suite listing for this hotel what the base entry suite is so not sure if the SoCal Suite is the right one for application of upgrades. Also, I don't think that suites have the same policy as base entry rooms (if available for revenue stay - available for awards/upgrades) - I tend to think that it's not. Perhaps you can PM the Gold Passport Concierge staff here on Flyertalk to get the best answer.
peteropny is offline  

Thread Tools
Search this Thread
Search Engine: