Jan 6, 2016, 2:55 pm
Last edit by: bhrubin
I have an upcoming stay and read the entire thread. I saw some common themes, and thought it would be useful to start a wiki. Please feel free to update or correct anything. I haven't stayed here, so the information is based on the contents of the thread:
- Diamond Suite Upgrades are NOT available at this property.
- Diamond members receive a complimentary full breakfast for up to 4 guests.
- The beds are very firm platform beds. I saw a few posts where a foam pad for the top of the bed was requested.
- Docked cruise ships that may obstruct the view from the Harbour view rooms.
- The hotel is 4 stories.
The concierge desk offers a weekly tour of the Rocks on Saturday.
Link that shows when cruise ships will be docked opposite the hotel:
https://www.portauthoritynsw.com.au/...ruise-schedule
Room Types and Floorplans:
https://www.scribd.com/document/3404...t-Sydney-Rooms
Expert Review posted in Luxury Forum: http://www.flyertalk.com/hotel-reviews/r-wonderful-park-hyatt-sydney-stay-and-city-harbor-view-with-a-few-caveats-1943
- Diamond Suite Upgrades are NOT available at this property.
- Diamond members receive a complimentary full breakfast for up to 4 guests.
- The beds are very firm platform beds. I saw a few posts where a foam pad for the top of the bed was requested.
- Docked cruise ships that may obstruct the view from the Harbour view rooms.
- The hotel is 4 stories.
The concierge desk offers a weekly tour of the Rocks on Saturday.
Link that shows when cruise ships will be docked opposite the hotel:
https://www.portauthoritynsw.com.au/...ruise-schedule
Room Types and Floorplans:
https://www.scribd.com/document/3404...t-Sydney-Rooms
Expert Review posted in Luxury Forum: http://www.flyertalk.com/hotel-reviews/r-wonderful-park-hyatt-sydney-stay-and-city-harbor-view-with-a-few-caveats-1943
Park Hyatt Sydney (Post-Reno) REVIEW - MASTER THREAD
Aug 30, 2017, 9:01 am
#1188
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
Well, I think it's disrespectful towards Hyatt's best customers, as well as somewhat unethical, to assign them a room that is considered by the hotel itself so inferior that it is not part of the regular inventory. Sort of like assigning them a group leader's or bush pilot's room. The description of a Park King on the website is so glowing that an unwary points customer would not know that they will be in a back room overlooking a street.
Aug 30, 2017, 9:17 am
#1189
Join Date: Mar 2012
Posts: 3,166
It can be all over the place from no upgrade to Opera Deluxe.
Obviously Deluxe room upgrades are rarer than View room upgrades.
There are numerous cases reported here and elsewhere where people could see better rooms available on the website but yet did not receive upgrades to those rooms because the hotel simply said there are no rooms available.
Bottom line is, don't expect much in terms of upgrades, even if you're a globalist.
Aug 30, 2017, 12:02 pm
#1190
Join Date: Nov 2011
Posts: 6,385
There is no "usual" room assignment for elites at this hotel.
It can be all over the place from no upgrade to Opera Deluxe.
Obviously Deluxe room upgrades are rarer than View room upgrades.
There are numerous cases reported here and elsewhere where people could see better rooms available on the website but yet did not receive upgrades to those rooms because the hotel simply said there are no rooms available.
Bottom line is, don't expect much in terms of upgrades, even if you're a globalist.
It can be all over the place from no upgrade to Opera Deluxe.
Obviously Deluxe room upgrades are rarer than View room upgrades.
There are numerous cases reported here and elsewhere where people could see better rooms available on the website but yet did not receive upgrades to those rooms because the hotel simply said there are no rooms available.
Bottom line is, don't expect much in terms of upgrades, even if you're a globalist.
Aug 30, 2017, 8:36 pm
#1191
Join Date: May 2009
Location: Democratic People's Republic of Victoria
Programs: First Time Flyer
Posts: 833
Fortunately it hasn't happened for a while, although we are in lower season at the moment.
FWIW, the rooms aren't as completely dire as some make out. The main detractor is that the views aren't as nice as the postcard views from better rooms.
I personally find the PHS fit out and service to be superior than most/all other Sydney CBD hotels. The location is a little inconvenient, so if you don't have a view, you could argue that other hotels are much better located for a room with a inconsequential view.
Sep 28, 2017, 4:35 am
#1196
Join Date: Dec 2012
Location: SFO
Programs: Delta Diamond/ Hyatt top tier(lifetime)
Posts: 652
I suspect you are referring to the Regency in DH.
Book what view you want to get here. Upgrades as a return glob frequent paid guest are sometimes not offered. Do not expect a upgrade.
Book what view you want to get here. Upgrades as a return glob frequent paid guest are sometimes not offered. Do not expect a upgrade.
Sep 29, 2017, 4:21 pm
#1197
Join Date: Mar 2007
Posts: 4,966
Had a pretty good stay. Booked room for three nights on points in early September. Was upgrade to Deluxe Opera View room. Really great view with nice balcony on first floor. Breakfast as globalist was really good too.
Only downside was service from the front desk. Was told the hotel would be sending up some welcome champagne, which never arrived the first night. Didn't think much of it but mentioned it second morning and was told they would send it up that night. Again, nothing. They ended up sending up some chocolates with the champagne which was nice, but overall just left a bad impression.
Now the concierge was exact opposite of front desk service. All of the staff we talked to were super helpful, remembered our names each time we would pass, and had great tips for what to do/what to see /how to save money. A+
Only downside was service from the front desk. Was told the hotel would be sending up some welcome champagne, which never arrived the first night. Didn't think much of it but mentioned it second morning and was told they would send it up that night. Again, nothing. They ended up sending up some chocolates with the champagne which was nice, but overall just left a bad impression.
Now the concierge was exact opposite of front desk service. All of the staff we talked to were super helpful, remembered our names each time we would pass, and had great tips for what to do/what to see /how to save money. A+
Oct 11, 2017, 12:53 pm
#1198
Join Date: Oct 2008
Programs: AA Plat, National EE, Marriott Plat, HH Gold, SPG Plat
Posts: 401
Staying here on points as an explorist for part of our honeymoon in december... Looks like a lot of cruise ships will be there during that time. Should we avoid? Also should is there a good contact at the hotel to let them know of the occasion?
Oct 11, 2017, 1:15 pm
#1199
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
Nothing wrong with cruise ships being there-fun to watch entering/leaving port and they add to the overall activity level of the harbor. As for room & view, however, special occasions don't mean much at this hotel unless you are a known and regular customer and an "explorist" is pretty far down the food chain.
Oct 11, 2017, 3:24 pm
#1200
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Nothing wrong with cruise ships being there-fun to watch entering/leaving port and they add to the overall activity level of the harbor. As for room & view, however, special occasions don't mean much at this hotel unless you are a known and regular customer and an "explorist" is pretty far down the food chain.