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Park Hyatt Sydney (Post-Reno) REVIEW - MASTER THREAD

Park Hyatt Sydney (Post-Reno) REVIEW - MASTER THREAD

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Old May 20, 17, 10:37 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: bhrubin
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I have an upcoming stay and read the entire thread. I saw some common themes, and thought it would be useful to start a wiki. Please feel free to update or correct anything. I haven't stayed here, so the information is based on the contents of the thread:

- Diamond Suite Upgrades are NOT available at this property.
- Diamond members receive a complimentary full breakfast for up to 4 guests.
- The beds are very firm platform beds. I saw a few posts where a foam pad for the top of the bed was requested.
- Docked cruise ships that may obstruct the view from the Harbour view rooms.
- The hotel is 4 stories.

The concierge desk offers a weekly tour of the Rocks on Saturday.

Link that shows when cruise ships will be docked opposite the hotel:
https://www.portauthoritynsw.com.au/...ruise-schedule

Room Types and Floorplans:
https://www.scribd.com/document/3404...t-Sydney-Rooms

Expert Review posted in Luxury Forum: http://www.flyertalk.com/hotel-revie...w-caveats-1943
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Old Nov 20, 14, 1:10 pm
  #646  
 
Join Date: Mar 2016
Location: Hunter Valley, Australia
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Bring some clothing suitable for hot weather - it's going to be 38 degrees C. in Sydney today and it looks like we're in for a hot, dry summer. Enjoy!
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Old Nov 20, 14, 1:31 pm
  #647  
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I need to bring a body that is suitable for this weather....

Beautiful here but too hot for my taste!
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Old Nov 22, 14, 3:47 pm
  #648  
 
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Just finished a stay here and was satisfied. No upgrade due to hotel was full and we had two connecting rooms. Had city/harbor view, which was originally booked. We were able to see the opera house sitting on one of the room balconies. Cruise ship very noisy when arriving or leaving or making public announcement, which was annoying. Diamond breakfast was good (no Asian choice though) but they do seem to be short handed from time to time. We had to stack our used plates to make room after main course. Pancakes/waffles were very good. They provided chocolate cakes (personal size) for our birthdays, yummy! We moved to another hotel after 3 days since It's supposed to be one of the better options to use that chain's points. and boy, night and day difference n wish I'm back in the hyatt!
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Old Nov 23, 14, 9:07 pm
  #649  
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We just checked in for the final four evening of our Sydney anniversary.

We are staying here with the credit card certificates. We just checked in. We had to wait for two hours since we got here early. However, it was worth it! Our Park King room was upgraded to a Harbour King with a great view of the Sydney Opera House!

We are so pleased.... and my partner is soooooooooo happy!
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Old Nov 23, 14, 9:44 pm
  #650  
 
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Enjoy, wharvey. The weather should be a bit more hospitable from now on!
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Old Nov 24, 14, 6:19 am
  #651  
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It's a VERY nice hotel and all.... but I also think it's very overrated.

I'm there right now, and I don't think it's worth $1k a night. If I were to peg a value for points, $400 a night would be max due to the pretty good location. As a points redemption, that doesn't quite meet the 2CPM that most of us want. The breakfast is good, which is not what I expect from a $1k/30k GP a night hotel. I expect top notch at this price level and not messing up the breakfast order twice. I need to see more breakfast options such as Asian choices. Service at the restaurant and hotel is inconsistent. Again, I expect top notch consistency. Sorry for the rant folks.
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Old Nov 24, 14, 7:41 am
  #652  
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Originally Posted by wharvey View Post
We just checked in for the final four evening of our Sydney anniversary.

We are staying here with the credit card certificates. We just checked in. We had to wait for two hours since we got here early. However, it was worth it! Our Park King room was upgraded to a Harbour King with a great view of the Sydney Opera House!

We are so pleased.... and my partner is soooooooooo happy!

Yay!! Told you that you were likely to be upgraded from the booked Park King.
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Old Nov 24, 14, 1:35 pm
  #653  
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Did not hurt that I reached out to the hotel a few times in advance. Property is sold out so not sure it would have happened otherwise.

We are not complaining... We used our credit card free night certificates for our four nights.... Great use of the certificates for us.

Thanks for recommending that back in January Peter!


Originally Posted by peteropny View Post
Yay!! Told you that you were likely to be upgraded from the booked Park King.
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Old Nov 24, 14, 2:05 pm
  #654  
 
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Originally Posted by jmw View Post
I'm there right now, and I don't think it's worth $1k a night.
Having stayed at the PHS immediately after the Ritz-Carlton Hong Kong, I have to disagree. My wife and I enjoyed our stay at the PHS much more. I admit that we enjoyed Sydney more than Hong Kong so that might color our opinions a bit, but the service we received at the Park Hyatt was more personable than what we received at the Ritz.

To each their own, though.
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Old Nov 24, 14, 5:47 pm
  #655  
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Originally Posted by jmw View Post
It's a VERY nice hotel and all.... but I also think it's very overrated.

I'm there right now, and I don't think it's worth $1k a night. If I were to peg a value for points, $400 a night would be max due to the pretty good location. As a points redemption, that doesn't quite meet the 2CPM that most of us want. The breakfast is good, which is not what I expect from a $1k/30k GP a night hotel. I expect top notch at this price level and not messing up the breakfast order twice. I need to see more breakfast options such as Asian choices. Service at the restaurant and hotel is inconsistent. Again, I expect top notch consistency. Sorry for the rant folks.
$400 a night due to location? The PH SYD is the ONLY property on Sydney Harbour with direct views of the Sydney Opera House and is an exceptional property.
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Old Nov 24, 14, 6:04 pm
  #656  
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Originally Posted by jmw View Post
It's a VERY nice hotel and all.... but I also think it's very overrated.
Being the only property with such a spectacular location tends to command a premium. It's useless comparing prices between properties, it's all about location and demand. And people are willing to pay these prices, so it's an extremely good use of points if you want to stay there. And the people that complain the most about the rates are the ones that never pay them anyway :-).

Service might be a bit of a hit-and-miss sometimes, but in general I found it to be an excelent property.
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Old Nov 24, 14, 7:05 pm
  #657  
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Originally Posted by RTW1 View Post
Being the only property with such a spectacular location tends to command a premium. It's useless comparing prices between properties, it's all about location and demand. And people are willing to pay these prices, so it's an extremely good use of points if you want to stay there. And the people that complain the most about the rates are the ones that never pay them anyway :-).

Service might be a bit of a hit-and-miss sometimes, but in general I found it to be an excelent property.
+1. Given how often the hotel is sold out, clearly others don't agree with his sentiments.
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Old Nov 25, 14, 2:38 am
  #658  
 
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Originally Posted by m0hamed View Post
$400 a night due to location? The PH SYD is the ONLY property on Sydney Harbour with direct views of the Sydney Opera House and is an exceptional property.
People will disagree with you; get over it. At least OP (whose comment you responded to) detailed why they thought it wasn't an exceptional property, independent of the location. I'm on your side--I love this property--but you have to allow for some variation in opinion.
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Old Nov 25, 14, 2:39 am
  #659  
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Originally Posted by RTW1 View Post

Service might be a bit of a hit-and-miss sometimes, but in general I found it to be an excelent property.
Australia in general I don't think about as a luxury property destination for hotels- I do agree that out of everywhere I have stayed in Sydney the Park Hyatt is the most consistent- not perfect however better than the alternatives. There is simply not a service culture in Australia on par with some of the Asian alternatives.
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Old Nov 25, 14, 3:17 am
  #660  
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Originally Posted by TRAVELSIG View Post
Australia in general I don't think about as a luxury property destination for hotels- I do agree that out of everywhere I have stayed in Sydney the Park Hyatt is the most consistent- not perfect however better than the alternatives. There is simply not a service culture in Australia on par with some of the Asian alternatives.
Agreed, and so as not to risk a trans-Tasman war of words, I'll include NZ too. Somehow we just don't "get it" in providing top quality service. The Park Hyatt, the IC and a few others are very nice hotels location-wise but they are let down by service. They're not a patch on equivalent hotels in Asia or Europe, IMHO.
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