Hyatt Regency Waikiki Beach Resort and Spa REVIEW - MASTER THREAD
#901
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,987
NOT all the rooms have been refreshed. The exterior work was to the point pieces of concrete were failing and falling. The pool deck refresh shrank the deck !!
At least Mark and Barbara are still there !
#902
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
Apology for AC problem.
I had a problem with the air conditioner in my room last night. This morning engineering fixed it. The engineer left an apology that included a choice of appetizer or drink from the Swim Pool bar, dessert in japengo, complimentery one night resort fee or a free movie. I've never received this before.
#903
Join Date: Mar 2008
Programs: Hyatt Lifetime Diamond, Delta Platinum Medallion, Hilton Gold,Starwood Preferred, United, AA
Posts: 156
I had a problem with the air conditioner in my room last night. This morning engineering fixed it. The engineer left an apology that included a choice of appetizer or drink from the Swim Pool bar, dessert in japengo, complimentery one night resort fee or a free movie. I've never received this before.
#904
Join Date: Jan 2004
Location: Seattle, WA, USA
Programs: AS MVPG, Hyatt Diamond
Posts: 983
We chose wine and a food item for Diamond amenity at check in around noon. When asked when we wanted it delivered, we said ASAP. At 3pm, when it did not arrive, I called down to be told that they don't start delivery of them until 4pm. When it didn't arrive by 6pm, we called down to cancel it....... Boo
#905
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,987
We chose wine and a food item for Diamond amenity at check in around noon. When asked when we wanted it delivered, we said ASAP. At 3pm, when it did not arrive, I called down to be told that they don't start delivery of them until 4pm. When it didn't arrive by 6pm, we called down to cancel it....... Boo
#907
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,987
Stayed 4 nights last week over the thanksgiving holiday. I liked the location, the club, the pool area and access to the beach. I was sort of upgraded (elite rate booked a few days earlier) to a low-ish floor with sea-view, but balcony access was blocked. I desparately would have liked to open the balcony door a couple of inches to get some fresh air, but alas it was not possible.
Resort fee was not charged and I think a drink in the club wasn't charged for either. Lifts (elevators) were terrible; you could wait 10 minutes+ for them and I was seriously thinking of taking the stairs but didn't see where they were.
Resort fee was not charged and I think a drink in the club wasn't charged for either. Lifts (elevators) were terrible; you could wait 10 minutes+ for them and I was seriously thinking of taking the stairs but didn't see where they were.
#910
Join Date: Jan 2009
Location: Sydney, Australia
Programs: Hyatt Diamond, QF Platinum
Posts: 132
I stayed on Monday night this past week, and Swim seemed quite busy, and Japengo was for reservations only between 6pm and 8pm as they were full. (There were 3-4 groups of people waiting out the front in case a table became available).
Looks like for the next few months all Diamond members are being accommodated in the Ewa tower due to the work going on in the Diamond Head tower.
Looks like for the next few months all Diamond members are being accommodated in the Ewa tower due to the work going on in the Diamond Head tower.
#911
Join Date: Oct 2002
Location: SYD
Programs: QF Emerald EY Plat HH D
Posts: 1,270
last time I stayed there( a couple of years ago) the club was like a zoo . is it still that way?
also someone mentioned a diamond discount for dining. what is that all about?
any way to get rid of the resort fee??
also someone mentioned a diamond discount for dining. what is that all about?
any way to get rid of the resort fee??
#912
Join Date: Jan 2009
Location: Sydney, Australia
Programs: Hyatt Diamond, QF Platinum
Posts: 132
As a Diamond member you get complimentary cocktails in the lounge, and a discount at restaurants such as Japengo.
The resort fee is waived for Diamond members
#914
Join Date: Jan 2009
Location: Sydney, Australia
Programs: Hyatt Diamond, QF Platinum
Posts: 132
As a valued Diamond member, we hope you'll enjoy the following enhanced benefits:
Simply present this card or your Hyatt Gold Passport card prior to ordering
Current as at 12/06/2014
- Welcome lei upon arrival
- Complimentary daily resort fee
- Complimentary cocktails at the Regency Club lounge
- Express valet parking service
- 20% off pool cabana rentals
- 15% off food orders from SHOR and Japengo
- 15% discount at Kai Coffee, 1st flr.
- 15% off Na Ho'ola Spa retail items
- Extended happy hour at SWIM pool bar to 4pm-7pm
- $99 (50 minute) massage or facial at Na Ho'ola Spa
- $25 off a minimum two day car rental from Hertz Rent-A-Car
- Discounts from Star Beachboys concession (on Waikiki Beach)
- Complimentary Business Center, 2nd floor, Diamond Head tower
- Free newspapers using "Press-Reader" app on our HYATT Wi-Fi
Simply present this card or your Hyatt Gold Passport card prior to ordering
Current as at 12/06/2014
Last edited by file51; Dec 6, 2014 at 5:00 pm