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HR Waikiki REVIEW - MASTER THREAD - 8/2011 Forward

HR Waikiki REVIEW - MASTER THREAD - 8/2011 Forward

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Old Oct 7, 14, 1:14 pm
  #901  
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Originally Posted by Kacee View Post
Yeah I would say:

HHV>HR Waikiki>>>>>>>>>>>>Marriott Waikiki

The Marriott has only a handful of true ocean front rooms, the recognition of elites is poor, and the buffet breakfast is low quality.
Agree. The only restaurant that was really good was the old Colony.

NOT all the rooms have been refreshed. The exterior work was to the point pieces of concrete were failing and falling. The pool deck refresh shrank the deck !!

At least Mark and Barbara are still there !
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Old Nov 20, 14, 11:36 am
  #902  
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Thumbs up Apology for AC problem.

I had a problem with the air conditioner in my room last night. This morning engineering fixed it. The engineer left an apology that included a choice of appetizer or drink from the Swim Pool bar, dessert in japengo, complimentery one night resort fee or a free movie. I've never received this before.
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Old Nov 21, 14, 6:25 am
  #903  
 
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Originally Posted by mmgm View Post
I had a problem with the air conditioner in my room last night. This morning engineering fixed it. The engineer left an apology that included a choice of appetizer or drink from the Swim Pool bar, dessert in japengo, complimentery one night resort fee or a free movie. I've never received this before.
We were there recently and also received the same coupon for a problem.
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Old Dec 2, 14, 9:31 am
  #904  
 
Join Date: Jan 2004
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We chose wine and a food item for Diamond amenity at check in around noon. When asked when we wanted it delivered, we said ASAP. At 3pm, when it did not arrive, I called down to be told that they don't start delivery of them until 4pm. When it didn't arrive by 6pm, we called down to cancel it....... Boo
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Old Dec 2, 14, 1:57 pm
  #905  
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Originally Posted by soonerfanatic View Post
We chose wine and a food item for Diamond amenity at check in around noon. When asked when we wanted it delivered, we said ASAP. At 3pm, when it did not arrive, I called down to be told that they don't start delivery of them until 4pm. When it didn't arrive by 6pm, we called down to cancel it....... Boo
always take points so not to worry! Aloha
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Old Dec 2, 14, 10:52 pm
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.....

Last edited by angatol; Mar 1, 15 at 12:33 am
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Old Dec 3, 14, 6:38 am
  #907  
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Originally Posted by angatol View Post
Stayed 4 nights last week over the thanksgiving holiday. I liked the location, the club, the pool area and access to the beach. I was sort of upgraded (elite rate booked a few days earlier) to a low-ish floor with sea-view, but balcony access was blocked. I desparately would have liked to open the balcony door a couple of inches to get some fresh air, but alas it was not possible.

Resort fee was not charged and I think a drink in the club wasn't charged for either. Lifts (elevators) were terrible; you could wait 10 minutes+ for them and I was seriously thinking of taking the stairs but didn't see where they were.
what restaurants were operating and what has been closed?
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Old Dec 3, 14, 7:52 pm
  #908  
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As of 2 weeks ago, Shor was closed. The pool bar and Japengo were open
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Old Dec 3, 14, 8:37 pm
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.....

Last edited by angatol; Feb 28, 15 at 5:25 pm
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Old Dec 5, 14, 3:51 pm
  #910  
 
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I stayed on Monday night this past week, and Swim seemed quite busy, and Japengo was for reservations only between 6pm and 8pm as they were full. (There were 3-4 groups of people waiting out the front in case a table became available).

Looks like for the next few months all Diamond members are being accommodated in the Ewa tower due to the work going on in the Diamond Head tower.
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Old Dec 6, 14, 2:39 pm
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last time I stayed there( a couple of years ago) the club was like a zoo . is it still that way?
also someone mentioned a diamond discount for dining. what is that all about?
any way to get rid of the resort fee??
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Old Dec 6, 14, 3:23 pm
  #912  
 
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Originally Posted by aussielori View Post
last time I stayed there( a couple of years ago) the club was like a zoo . is it still that way?
also someone mentioned a diamond discount for dining. what is that all about?
any way to get rid of the resort fee??
The club is fine, it does get busy at times, but there is plenty of seating out on the balcony, and at this time of the year, the trade winds make it very worthwhile (better than being inside with the A/C).

As a Diamond member you get complimentary cocktails in the lounge, and a discount at restaurants such as Japengo.

The resort fee is waived for Diamond members
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Old Dec 6, 14, 4:43 pm
  #913  
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Complimentary cocktails in the lounge?
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Old Dec 6, 14, 4:55 pm
  #914  
 
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Originally Posted by Maui4me1 View Post
Complimentary cocktails in the lounge?
As a valued Diamond member, we hope you'll enjoy the following enhanced benefits:

  • Welcome lei upon arrival
  • Complimentary daily resort fee
  • Complimentary cocktails at the Regency Club lounge
  • Express valet parking service
  • 20% off pool cabana rentals
  • 15% off food orders from SHOR and Japengo
  • 15% discount at Kai Coffee, 1st flr.
  • 15% off Na Ho'ola Spa retail items
  • Extended happy hour at SWIM pool bar to 4pm-7pm
  • $99 (50 minute) massage or facial at Na Ho'ola Spa
  • $25 off a minimum two day car rental from Hertz Rent-A-Car
  • Discounts from Star Beachboys concession (on Waikiki Beach)
  • Complimentary Business Center, 2nd floor, Diamond Head tower
  • Free newspapers using "Press-Reader" app on our HYATT Wi-Fi

Simply present this card or your Hyatt Gold Passport card prior to ordering

Current as at 12/06/2014

Last edited by file51; Dec 6, 14 at 5:00 pm
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Old Dec 6, 14, 5:44 pm
  #915  
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Wow! Thanks for the info
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