Bath&Shower Toiletries: Goodbye Portico "White Ginger" / hello to KenetMD
#61
Original Poster
Join Date: Sep 2002
Posts: 1,743
HR Boston Harborside still uses the Portico White Ginger products.
When I was at the HR Hua Hin, I was surprised to see Portico products; however, the fragrance there is Verbena--and it was a very pleasant fragrance. I have seen Portico Citrus-Lavender as well as Eucalyptus at various Hyatt properties in the USA. I'm not sure why they became so fixated on the the White Ginger fragrance; however, my guess is that there is probably still a significant inventory overhang of the White Ginger products.
When I was at the HR Hua Hin, I was surprised to see Portico products; however, the fragrance there is Verbena--and it was a very pleasant fragrance. I have seen Portico Citrus-Lavender as well as Eucalyptus at various Hyatt properties in the USA. I'm not sure why they became so fixated on the the White Ginger fragrance; however, my guess is that there is probably still a significant inventory overhang of the White Ginger products.
#62
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,202
I was just there the same night - still White Ginger. Same goes for HR Orange County.
I love Hyatt for the most part but this White Ginger crap might be enough for me to leave the chain. I hope this news is for real, not like the last time they announced the change but never happened.
I love Hyatt for the most part but this White Ginger crap might be enough for me to leave the chain. I hope this news is for real, not like the last time they announced the change but never happened.
You even commented on them in post #51. Just ask for them at check-in and they will send them up to your room. Or if you forget, when you get to your room, just call housekeeping and ask for them.
-David
Last edited by LIH Prem; Dec 2, 12 at 8:30 pm
#63
Join Date: Feb 2007
Location: SJC, SFO
Programs: Delta DM, IHG Spire, Hertz PC, H.com Gold^3, lowly something on others...
Posts: 1,196
I request them, but not all Hyatt has the back up stuff. I know HP does not carry any back up brand and HH doesn't carry it either. Sometimes, the housekeeping staff would throw out the better stuff after the 1st night and restock White Ginger again. I feel bad keep calling housekeeping about this. It's better that Hyatt just change to better products.
#64
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,202
I request them, but not all Hyatt has the back up stuff. I know HP does not carry any back up brand and HH doesn't carry it either. Sometimes, the housekeeping staff would throw out the better stuff after the 1st night and restock White Ginger again. I feel bad keep calling housekeeping about this. It's better that Hyatt just change to better products.
If you are regular at some of full service properties, you can start a dialogue with them to get them to do it automatically for you. They do it for me at SFO, and I didn't even request it. The full service properties should have the ability to keep notes about their frequent guests.
-David
#66
Join Date: May 2011
Posts: 5,811
At GH Istanbul now and June Jacobs 'Green Tea' has replaced the previous l'Occitane Verbena 
Will update post in the morning once I've tried it....
Update after trying shampoo, soap and conditioner (not the norm for me but for the good of my fellow FTers):
Not bad. Certainly better than Water l'Eau, but I still think I prefer the l'Occitane.

Will update post in the morning once I've tried it....
Update after trying shampoo, soap and conditioner (not the norm for me but for the good of my fellow FTers):
Not bad. Certainly better than Water l'Eau, but I still think I prefer the l'Occitane.
Tried out the JJ stuff at GH Istanbul and was great! No complaints here.
#68
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#70
Join Date: Jun 1999
Location: NYC/LA
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#71
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#73
Join Date: Feb 2007
Location: SJC, SFO
Programs: Delta DM, IHG Spire, Hertz PC, H.com Gold^3, lowly something on others...
Posts: 1,196
^^^^^^
I am done with Hyatt for the year. I am hoping by next year, the old stuff will be depleted out of most hotels, but I am not holding my breath. Hyatt did a PR about this last year but the roll out never occurred. I am tired of being teased

#75
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
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Posts: 1,398
Very good article... no mention of Hyatt tho??? So not only has gold passport sunk to horrible levels... Hyatt continues to have crappy boring Portico products while Marriott gives you the good stuff even at a Courtyard!!! Well at least Hyatt investors are happy!
http://www.usatoday.com/story/hotelc...ioner/1764761/
http://www.usatoday.com/story/hotelc...ioner/1764761/