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-   -   Two hotels, one night? (https://www.flyertalk.com/forum/hyatt-world-hyatt/1178835-two-hotels-one-night.html)

FriendlySkies Jan 31, 2011 12:46 pm

Two hotels, one night?
 
I've currently got FS-Parents booked with my Diamond # at the SF Regency next month. On the same day, I may get a bump on my flight, so I would stay at the Santa Clara HR. Would I run into issues if I had two stays from one night, under my Diamond #?

Zurich Flyer Jan 31, 2011 1:07 pm


Originally Posted by FriendlySkies (Post 15773136)
I've currently got FS-Parents booked with my Diamond # at the SF Regency next month. On the same day, I may get a bump on my flight, so I would stay at the Santa Clara HR. Would I run into issues if I had two stays from one night, under my Diamond #?

No, why would you? As long as you are the one who checks in and uses the room, there won't be any problem

FriendlySkies Jan 31, 2011 1:07 pm


Originally Posted by Zurich Flyer (Post 15773236)
No, why would you? As long as you are the one who checks in and uses the room, there won't be any problem

I did not know if Hyatt would be confused as to why my account has two separate hotels stays on one night.

roadwarrior365 Jan 31, 2011 1:14 pm

I am almost certain that you can't get stay credit and points for both stays. Also I think you will only get diamond benifits for one of these stays.

notquiteaff Jan 31, 2011 3:30 pm


Originally Posted by Zurich Flyer (Post 15773236)
No, why would you? As long as you are the one who checks in and uses the room, there won't be any problem

The FAQ says no.

To quote:

"You cannot earn more than 1 stay credit per night no matter how many rooms you pay for (you will earn the points for multiple rooms if you are paying for them) or how many properties you are paying for that night (however, if you are able to convince a CSR why there was a good reason why you were in 2 properties for the same night (eg you were already checked into a property on the East Coast but had to travel to the West Coast and checked into another property there), you may get 2 stay credits that night)."

http://www.flyertalk.com/forum/hyatt...ease-read.html

FriendlySkies Jan 31, 2011 5:43 pm


Originally Posted by notquiteaff (Post 15774281)
The FAQ says no.

To quote:

"You cannot earn more than 1 stay credit per night no matter how many rooms you pay for (you will earn the points for multiple rooms if you are paying for them) or how many properties you are paying for that night (however, if you are able to convince a CSR why there was a good reason why you were in 2 properties for the same night (eg you were already checked into a property on the East Coast but had to travel to the West Coast and checked into another property there), you may get 2 stay credits that night)."

http://www.flyertalk.com/forum/hyatt...ease-read.html

Thanks for the info.. I'll see what happens. I'm not certain that I will need to get the room, but we'll see what happens with the bump.

If I really had to, I can ask another friend that is a Diamond to book it under his name, and make me a registered guest.

peteropny Jan 31, 2011 5:56 pm


Originally Posted by roadwarrior365 (Post 15773293)
I am almost certain that you can't get stay credit and points for both stays. Also I think you will only get diamond benifits for one of these stays.

Agree with the first part - you'll probably get Diamond benefits on both stays though.

MikeFromTokyo Jan 31, 2011 10:31 pm

I wouldn't worry about the Diamond benefits- virtually no way that one property is going to know that the OP is also staying at another Hyatt on the same night. Even if they did know, they would not care.

Will the OP be checking in at both hotels? Parents will not get Diamond benefits on their stay if OP is not present to check in.

I wouldn't worry about any of this. People make and cancel backup reservations all the time, it's no big deal.

FriendlySkies Jan 31, 2011 10:33 pm


Originally Posted by MikeFromTokyo (Post 15776816)
I wouldn't worry about the Diamond benefits- virtually no way that one property is going to know that the OP is also staying at another Hyatt on the same night. Even if they did know, they would not care.

Will the OP be checking in at both hotels? Parents will not get Diamond benefits on their stay if OP is not present to check in.

I wouldn't worry about any of this. People make and cancel backup reservations all the time, it's no big deal.

Even with them as a registered guest? I could always call the hotel and say that I was delayed and to make sure they get the bennies..

MikeFromTokyo Jan 31, 2011 10:51 pm


Originally Posted by FriendlySkies (Post 15776829)
Even with them as a registered guest? I could always call the hotel and say that I was delayed and to make sure they get the bennies..

If you are in fact not going to be present at the property, you should have only one reservation in your name for HR Santa Clara, and your parents' reservation should be in their name only.

If they want a club room or suite you should pay a rate for that category, redeem points for an upgrade, or book a club room/ suite award.

crystak Feb 1, 2011 10:55 am


Originally Posted by FriendlySkies (Post 15776829)
Even with them as a registered guest? I could always call the hotel and say that I was delayed and to make sure they get the bennies..

Unfortunately you have to check-in yourself on the first day of your stay I believe, not necessarily before or at the same time as your parents, but you do need to physically check in if they are to get the diamond benefits.

Zurich Flyer Feb 1, 2011 11:21 am


Originally Posted by notquiteaff (Post 15774281)
The FAQ says no.

To quote:

"You cannot earn more than 1 stay credit per night no matter how many rooms you pay for (you will earn the points for multiple rooms if you are paying for them) or how many properties you are paying for that night (however, if you are able to convince a CSR why there was a good reason why you were in 2 properties for the same night (eg you were already checked into a property on the East Coast but had to travel to the West Coast and checked into another property there), you may get 2 stay credits that night)."

http://www.flyertalk.com/forum/hyatt...ease-read.html



Might be true. However, the reality says yes. I did it a couple of times and it worked.

notquiteaff Feb 1, 2011 11:47 am


Originally Posted by Zurich Flyer (Post 15780068)
Might be true. However, the reality says yes. I did it a couple of times and it worked.

Then maybe the FAQ should be updated accordingly.

Zurich Flyer Feb 1, 2011 12:06 pm


Originally Posted by notquiteaff (Post 15780263)
Then maybe the FAQ should be updated accordingly.

Well, but I am not sure now what the OP's intentions are. The goldpassport perks are, of course, only granted if the account holder uses the room. They are not granted if he only checks into the hotel and gives the room to others. That would be against the T&Cs.

MikeFromTokyo Feb 1, 2011 7:59 pm


Originally Posted by Zurich Flyer (Post 15780414)
Well, but I am not sure now what the OP's intentions are. The goldpassport perks are, of course, only granted if the account holder uses the room. They are not granted if he only checks into the hotel and gives the room to others. That would be against the T&Cs.

That`s the main thing. Only the diamond member himself (or herself) is entitled to the Diamond benefits.

Furthermore, why even bother with all of this trouble? I just did a random search for HR San Fransisco, and a club room is a whopping $35 more expensive than a standard room for the night I entered. The OP should simply book a club room for parents.


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