adding a secondary guest
Dec 3, 2010, 5:01 pm
#1
Original Poster
Join Date: Jul 2008
Posts: 104
adding a secondary guest
I called the hotel front desk to add a secondary guest to my existing reservation, so that she could check in on her own before I arrive.
Then I went to hyatt.com to suddenly find a new second reservation with her name on it, but under the same old confirmation number as mine. I have never done this before, so is this normal?
Also BTW, when she check-in, does she need to refer to my name or her own to pull up the reservation? And does she need a photocopy of my id?
Then I went to hyatt.com to suddenly find a new second reservation with her name on it, but under the same old confirmation number as mine. I have never done this before, so is this normal?
Also BTW, when she check-in, does she need to refer to my name or her own to pull up the reservation? And does she need a photocopy of my id?
Dec 3, 2010, 5:18 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,842
She shouldn't need your ID (or copy of it). I don't know if they'll find the room based on her or your name, but presumably she knows both, so it won't be an issue?
Dec 3, 2010, 6:42 pm
#3
Join Date: Feb 2004
Posts: 1,959
They will find it by either name but if you are Diamond I would have your friend give your name at check-in. If its a paid stay and they check her into the room using her name its going to be hard for you to get credit because the stay is going to default to her name.