Nov 1, 2013, 12:13 am
Last edit by: whitesol
HYATT GOLD PASSPORT® DIAMOND TRIAL
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Hyatt Tier (Status) Matching (Challenge) Information - 11/10(ended 10/31/14)
Aug 10, 2013, 5:01 pm
#781
Join Date: Jan 2009
Location: Sydney, Australia
Programs: Hyatt Diamond, QF Platinum
Posts: 132
FYI
http://www.flyertalk.com/forum/21158526-post28.html
http://www.flyertalk.com/forum/21158526-post28.html
Hello everyone,
Please be advised that Mlife stays do not count towards the Diamond Challenge. I apologize for any conflicting information you may have received.
If this causes any issues with you completing your Diamond Challenge, please PM us after you have completed your stays and we will consider these on a case-by-case basis.
Safe travels,
Dana M
Please be advised that Mlife stays do not count towards the Diamond Challenge. I apologize for any conflicting information you may have received.
If this causes any issues with you completing your Diamond Challenge, please PM us after you have completed your stays and we will consider these on a case-by-case basis.
Safe travels,
Dana M
Aug 10, 2013, 5:30 pm
#782
Join Date: Oct 2012
Posts: 970
Sadly this is incorrect, it has been stated very clearly now directly by Hyatt that no, MGM stays do not count for the Diamond Trial.
Whilst there was some confusion with this initially, and incorrect information shared, the door has been firmly closed on this.
Some of us were lucky enough to receive confirmation from Hyatt staff prior to the shut out and out stays were looked at on a case by case basis.
Whilst there was some confusion with this initially, and incorrect information shared, the door has been firmly closed on this.
Some of us were lucky enough to receive confirmation from Hyatt staff prior to the shut out and out stays were looked at on a case by case basis.
Aug 10, 2013, 6:03 pm
#783
Join Date: Jan 2009
Location: Sydney, Australia
Programs: Hyatt Diamond, QF Platinum
Posts: 132
The good thing is, instead of digging a deeper hole for themselves, those that were advised of the incorrect information (myself included) in writing, were given the opportunity on a case by case basis to have the stays included.
From what I have been told, and as per general comments being made recently, the GP team are now all on the same page, and there has been no more incorrect information put out there, so the door has been closed.
Aug 10, 2013, 6:08 pm
#784
Join Date: Oct 2012
Posts: 970
Initially the response from GP was yes, they do count (which was later established as being wrong).
The good thing is, instead of digging a deeper hole for themselves, those that were advised of the incorrect information (myself included) in writing, were given the opportunity on a case by case basis to have the stays included.
From what I have been told, and as per general comments being made recently, the GP team are now all on the same page, and there has been no more incorrect information put out there, so the door has been closed.
The good thing is, instead of digging a deeper hole for themselves, those that were advised of the incorrect information (myself included) in writing, were given the opportunity on a case by case basis to have the stays included.
From what I have been told, and as per general comments being made recently, the GP team are now all on the same page, and there has been no more incorrect information put out there, so the door has been closed.
. I spoke to GP in late June and was told MGM stays did count - and booked the Bellagio. Then learned a few weeks later (after show tickets purchased/meetings arranged) that they would no longer honor what they told me. GP gave me 4K GP as "compensation", but that was a lousy trade. I gave my tickets to friends as it became a hassle with work commitments.
Aug 10, 2013, 6:36 pm
#785
Join Date: Jan 2009
Location: Sydney, Australia
Programs: Hyatt Diamond, QF Platinum
Posts: 132
Those dirty scoundrels. I spoke to GP in late June and was told MGM stays did count - and booked the Bellagio. Then learned a few weeks later (after show tickets purchased/meetings arranged) that they would no longer honor what they told me. GP gave me 4K GP as "compensation", but that was a lousy trade. I gave my tickets to friends as it became a hassle with work commitments.
. I spoke to GP in late June and was told MGM stays did count - and booked the Bellagio. Then learned a few weeks later (after show tickets purchased/meetings arranged) that they would no longer honor what they told me. GP gave me 4K GP as "compensation", but that was a lousy trade. I gave my tickets to friends as it became a hassle with work commitments.
Aug 12, 2013, 5:30 pm
#786
Join Date: Nov 2007
Location: PHX
Posts: 4,787
I am doing a diamond challenge. I was recently approved and upgraded to Diamond. I have some previously booked stays. I think I read somewhere on these boards that stays booked prior to achieving a higher level of status might be coded at the status at the time of booking. Is this true? If so, what is required to be done to ensure that I receive diamond benefits at stays that were booked prior to my becoming diamond? Thanks.
Aug 12, 2013, 6:21 pm
#787
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Currently on my challenge and all my reservations were all updated automatically. The phone agent also stated that the reservations would be updated automatically to the new Diamond status. I received no complications checking in with diamond status on the reservation updated. It was quite clear to all Hyatt reps I'm a Diamond Member.
Aug 12, 2013, 8:25 pm
#788
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
I am doing a diamond challenge. I was recently approved and upgraded to Diamond. I have some previously booked stays. I think I read somewhere on these boards that stays booked prior to achieving a higher level of status might be coded at the status at the time of booking. Is this true? If so, what is required to be done to ensure that I receive diamond benefits at stays that were booked prior to my becoming diamond? Thanks.
Aug 13, 2013, 11:50 am
#789
Join Date: Feb 2013
Posts: 1,818
Sorry for my ignorance, but there is no way to ask for a Diamond challenge when my only other hotel status is SPG Gold, right?
Aug 13, 2013, 2:34 pm
#790
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
Correct, I believe you can only match SPG Gold --> Hyatt Platinum but it might be worth a shot? In the email you could try to insist on being matched to Hyatt Diamond? It's a long shot though...
Aug 13, 2013, 5:18 pm
#791
Join Date: Nov 2007
Location: PHX
Posts: 4,787
I am doing a diamond challenge. I was recently approved and upgraded to Diamond. I have some previously booked stays. I think I read somewhere on these boards that stays booked prior to achieving a higher level of status might be coded at the status at the time of booking. Is this true? If so, what is required to be done to ensure that I receive diamond benefits at stays that were booked prior to my becoming diamond? Thanks.
Aug 13, 2013, 5:35 pm
#792
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Lesson learned from this newbie is to trust the FT info presented here, and to trust Hyatt Gold Passport judgment to grant exceptions. But you got to try and request with Gold Passport, as exceptions can't be made if requests aren't made. The Diamond Challenge is designed to win business, so if you can demonstrate legitimate possibility of becoming an ongoing GP member then its worth the while to make a request.
Aug 13, 2013, 5:51 pm
#793
Join Date: Feb 2013
Posts: 1,818
Hyatt Passport sent me an email of programs they would match. It was confusing and stressful because it failed to list Fairmont Platinum, so I scrambled banking on the challenge and reservations booked prior to begin loyalty with Hyatt hotels. I demonstrated that we stayed over 50 nights last year at Fairmont and I was accepted for the Diamond Challenge.
Lesson learned from this newbie is to trust the FT info presented here, and to trust Hyatt Gold Passport judgment to grant exceptions. But you got to try and request with Gold Passport, as exceptions can't be made if requests aren't made. The Diamond Challenge is designed to win business, so if you can demonstrate legitimate possibility of becoming an ongoing GP member then its worth the while to make a request.
Lesson learned from this newbie is to trust the FT info presented here, and to trust Hyatt Gold Passport judgment to grant exceptions. But you got to try and request with Gold Passport, as exceptions can't be made if requests aren't made. The Diamond Challenge is designed to win business, so if you can demonstrate legitimate possibility of becoming an ongoing GP member then its worth the while to make a request.
Aug 19, 2013, 2:39 pm
#794
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
probably already answered, but thread is 53 pages long.
just completed trial on 16th. all 12 stays have posted. temporary status set to end Aug 31. at what point should i expect the "congrats" email or notice? Also, when to expect the diamond card? would like to have before my vegas trip (to match mlife) Sept 11 but realize that probably won't happen.
just completed trial on 16th. all 12 stays have posted. temporary status set to end Aug 31. at what point should i expect the "congrats" email or notice? Also, when to expect the diamond card? would like to have before my vegas trip (to match mlife) Sept 11 but realize that probably won't happen.
Aug 19, 2013, 3:00 pm
#795
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
I'm about to sign up for Diamond Trial offer as I have an upcoming trip that I want Diamond benefits on, so I see no downside in signing up. I did a trial last year and contrary to the reports stated many times in this thread, it is definitely no longer "once per lifetime". I just missed last year's trial because of some last minute changes in travel plans but this year I am not sure if I will make it at all.
So with that in mind does anyone have any good suggestions on somewhere for a really good mattress run? I am wondering what is the cheapest I could get to reach 12 nights pure mattress run? Have some stays planned for 2014 that could make Diamond worth keeping.
So with that in mind does anyone have any good suggestions on somewhere for a really good mattress run? I am wondering what is the cheapest I could get to reach 12 nights pure mattress run? Have some stays planned for 2014 that could make Diamond worth keeping.