Last edit by: whitesol
HYATT GOLD PASSPORT® DIAMOND TRIAL
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Hyatt Tier (Status) Matching (Challenge) Information - 11/10(ended 10/31/14)
#1741
Used to be hamajicky
Join Date: Feb 2003
Location: ATL
Posts: 790
My email said the same thing--I started it on June 12 and it said I had until August 31 to stay 12 nights.
#1742
Join Date: Jul 2012
Posts: 14
In my experience their customer serv is pretty decent (imo) with turnaround times for e-mail. Typically within a few hrs, but I think the longest I've gone w/o a response is maybe 12 hrs?
In regards to what the e-mail states, I was told by rep that it was 60 days, even though the e-mail seems to state otherwise. Like I said though, it refers to the time your status is extended to you for taking part in the challenge, but from what I've been told and what I've read, you have 60 days . If they grant you status through Feb 2016, then that's great, and let us know!
In regards to what the e-mail states, I was told by rep that it was 60 days, even though the e-mail seems to state otherwise. Like I said though, it refers to the time your status is extended to you for taking part in the challenge, but from what I've been told and what I've read, you have 60 days . If they grant you status through Feb 2016, then that's great, and let us know!
#1743
Join Date: Jan 2013
Location: Chicago
Posts: 425
In regards to what the e-mail states, I was told by rep that it was 60 days, even though the e-mail seems to state otherwise. Like I said though, it refers to the time your status is extended to you for taking part in the challenge, but from what I've been told and what I've read, you have 60 days . If they grant you status through Feb 2016, then that's great, and let us know!
#1746
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I know that it's supposed to be 60 days but some challenge confirmations went out stating end of the month following the 60 days time frame - clearly it is a mistake on Hyatt's part. However, Hyatt has been very good at honoring their mistakes. I'm sure that it will be honored - please contact our GoldPassportConcierge here on Flyertalk if you have a problem and I'm sure it will be corrected - you may have to forward the email to them though.
#1747
Join Date: Jan 2005
Posts: 492
For the status matching, how recent is the required activity on the competitor' program? I had platinum with spg, but haven't stayed there for a long time (1+ year) so my recent statement showed no activity at all, can I still request match?
#1748
Join Date: Aug 2010
Location: BKK/SFO
Programs: UA 1K, TG Platinum, SPG Gold, Hyatt GP Platinum, Priority Club Platinum, Hilton Gold, Marriott Gold
Posts: 283
Is Las Vegas hotel such as Aria, Excalibur count as qualify nights. Thanks
#1749
Join Date: Jan 2013
Location: Chicago
Posts: 425
"Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing."
#1750
Join Date: Jul 2013
Location: WV
Programs: UA 1K; Hyatt Diamond; Hilton Diamond; SPG Gold
Posts: 20
I haven't heard from them for more than 24 hours. Hopefully I will get their response tomorrow. Otherwise I would call. Thanks for the information.
#1751
Join Date: Jul 2013
Location: WV
Programs: UA 1K; Hyatt Diamond; Hilton Diamond; SPG Gold
Posts: 20
I know that it's supposed to be 60 days but some challenge confirmations went out stating end of the month following the 60 days time frame - clearly it is a mistake on Hyatt's part. However, Hyatt has been very good at honoring their mistakes. I'm sure that it will be honored - please contact our GoldPassportConcierge here on Flyertalk if you have a problem and I'm sure it will be corrected - you may have to forward the email to them though.
#1752
Join Date: Jan 2014
Posts: 47
It is sixty days. It's been discussed at length that it's sixty days. It's in the wiki that it's sixty days. It's in the actual terms and conditions that it's sixty days. If there was any confusion (and I don't know how there could be considering this thread is always on the first page), the poster should have clarified with Hyatt directly.
Directly from the OP, post# 1737:
I started my challenge on May 16 and finished 12 eligible nights on July 19. My question is whether Diamond status will be upgraded to Feb 2016? I know this is 60 day challenge. But I received the email confirmation when I enrolled into this challenge which indicates "To maintain your Diamond status through February 2016, simply stay 12 eligible nights by July 31, 2014."
#1753
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
No they are normally stay credit eligible but not for the purposes of the challenge qualification.
#1754
Join Date: Aug 2010
Location: BKK/SFO
Programs: UA 1K, TG Platinum, SPG Gold, Hyatt GP Platinum, Priority Club Platinum, Hilton Gold, Marriott Gold
Posts: 283
#1755
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Maybe just email them now to inquire about it, but don't actually send in your matched status info until you are ready to get started.