Sep 3, 2013, 8:25 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: muji

This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________

What are the benefits of the card?

3 points/dollar spent at Hyatt
2 points per dollar spent at restaurants, airfare, car rental
1 point for all other charges
No foreign exchange fee
Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months

When will I receive the sign up bonus?

Typically a day or two after the close of the billing cycle in which you reach spend threshold.

When do the signup points from this card offer expire?

If you have no activity on your Hyatt account for 24 months your points will expire.

Can I apply for this card and earn the bonus after doing so previously?

See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.

It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?

This card is not currently under the 5 cards in 24 months Chase application restriction.

It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?

No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.

Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?

No. No. No.

Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?

Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.

If I close my card account, do I lose any unused points or annual free-night certificate?

No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.

Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?

The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.

When I view my free-night awards, why is the button to start the redemption/booking process missing?

You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.

When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?

You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.

If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?

According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:

Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.

These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)

Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?

Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.

If I close my card account, do I lose any unused free-night certificates?

No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.

The Hyatt Rewards Card from Chase (WIKI)

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Jan 7, 2018, 7:56 pm

#4351

Brendan

Join Date: Dec 2000

Location: Charleston, SC, USA

Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.

Posts: 6,786

If you use RNE's idea (or do the sketchy thing of getting a card for a fictional person,) use it at a few gas pumps or to pay a few online bills to generate activity/ meet minimum spend (if any, now or future.)

Jan 8, 2018, 11:06 am

#4352

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,169

Quote:

Originally Posted by joe_miami

This is a bad idea, as the account can still find its way to the person's credit reports without the SSN being provided, particularly if that person has a unique name and/or lives at the same address.

Did I say it was a good idea?

Seriously, the problem of inadvertent credit reporting is an indictment of the credit card issuers. Why do they allow people to add an authorized user without that user's (or their guardian's) express consent? Go figure.

Last edited by RNE; Jan 8, 2018 at 11:16 am Reason: Trigger-happy enter finger

Jan 9, 2018, 2:41 pm

#4353

ralphs

Join Date: Sep 2011

Location: SNA

Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE

Posts: 1,204

I bet that when you apply for the AU's card, you certify that you have the consent of the AU.

Jan 10, 2018, 5:49 pm

#4354

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,169

Quote:

Originally Posted by ralphs

I bet that when you apply for the AU's card, you certify that you have the consent of the AU.

Don't know about the fine print, but I've never been asked to verify consent when I've called in to have an AU added.

Jan 15, 2018, 8:31 pm

#4355

CarlosRodrigue

Join Date: Sep 2016

Posts: 196

I am having a problem with Chase. I applied with shopping cart trick from Hyatt website. My offer was 40K points plus $50 statement credit and I have a screenshot. They never gave me the statement credit.

I called Chase.
Lady told me that I will be "receiving a letter" in the mail.
Got letter, it states that "they understand that I wish to change my offer...blah blah, this will not be allowed" and no $50 statement credit.

How should I handle this? Call Chase again? Or send written letter? First time I called chase I offered to send them the screenshot and they never took me up on that. I don't want to be out the $50. The points posted fine though. It's not right.

Jan 15, 2018, 10:31 pm

#4356

joe_miami

Suspended

Join Date: Oct 2017

Location: Miami, Florida

Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold

Posts: 4,009

These days, customer service reps worry more about answering quickly than answering correctly. I'd send another message to Chase mentioning that you don't want to *change* your offer, you want the original offer — 40,000 points plus the $50.

Jan 17, 2018, 2:06 pm

#4357

CarlosRodrigue

Join Date: Sep 2016

Posts: 196

I did that. Each time secure message center tells me no. I applied through the correct linky.

Jan 17, 2018, 3:01 pm

#4358

ClarkGriswold

Join Date: Mar 2014

Posts: 263

Anyone else get this offer? Seems a little weak sauce. At best an extra 1/2 point per $ spent, and you've got to spent north of $8K for those 4K points.

"Shop with your Hyatt Credit Card and earn 500 extra Bonus Points after you make a purchase of at least $1,000 from January 15, 2018 to March 31, 2018. You can earn 500 extra Bonus Points on up to 8 eligible purchases, for a total of up to 4,000 extra Bonus Points.1 This is in addition to the Bonus Points you always earn with your card!"

Jan 17, 2018, 3:26 pm

#4359

josephstern

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Upper Sternistan

Posts: 10,037

Yeah - that's not worth a bother to me.

For completely non-bonused spend, I'd still take the 2% from a cash back card, especially since this 1.5 point/cent is only optimized if you nail it with charges that are exactly $1,000.

And even at that, I'm not sure Hyatt points are worth it.

Feb 9, 2018, 9:48 pm

#4360

oneworld82

Suspended

Join Date: May 2009

Location: DFW

Programs: AAdvantage Platinum, Hilton HHonors Gold

Posts: 2,863

Hi folks,

i want ant to kick myself, but I will spare you that part. I have just found out that my cat 1-4 free night (chase anniversary certificate) expires today. Yes, what a fool. Is there a way this can be extended even just a few days or exchanged for points?

thanks

Feb 9, 2018, 10:24 pm

#4361

Carl

Join Date: Oct 1999

Location: Atlanta, GA

Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP

Posts: 1,122

Quote:

Originally Posted by oneworld82

Not after they changed the system a few years ago. Not even for Globalists. I ended up using a Cat 1-7 one for a last-minute staycation last year. Certainly wasn’t what I’d wanted to do. The expiration dates are awful.

Feb 10, 2018, 9:59 am

#4362

Jenn0625

Join Date: Jun 2017

Posts: 258

Does anyone know how long it takes for the 40,000 sign on bonus points to hit your account after you satisfy the the 2K spending requirement? My first cycle ended just last week and I had not quite had enough time to reach it, but have now. Wondering if I will have to wait another month for the next statement end date, or if it will post soon since I have met the requirement?

Feb 10, 2018, 1:06 pm

#4363

beltway

Join Date: Feb 2003

Location: On strike

Posts: 8,135

Quote:

Originally Posted by Jenn0625

Answered in the wiki above.

Feb 10, 2018, 1:56 pm

#4364

Jenn0625

Join Date: Jun 2017

Posts: 258

Quote:

Originally Posted by beltway

Answered in the wiki above.

Ah. Noted

Feb 10, 2018, 1:57 pm

#4365

Superorb

Join Date: Oct 2011

Posts: 4,166

Quote:

Originally Posted by oneworld82

After it expires call Hyatt Rewards and ask them to extend it because you couldn't use it this year. Usually they'll tell you there's nothing they can do and they'll credit you 10k points for the expired cert as a courtesy.