Sep 3, 2013, 8:25 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: muji

This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________

What are the benefits of the card?

3 points/dollar spent at Hyatt
2 points per dollar spent at restaurants, airfare, car rental
1 point for all other charges
No foreign exchange fee
Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months

When will I receive the sign up bonus?

Typically a day or two after the close of the billing cycle in which you reach spend threshold.

When do the signup points from this card offer expire?

If you have no activity on your Hyatt account for 24 months your points will expire.

Can I apply for this card and earn the bonus after doing so previously?

See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.

It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?

This card is not currently under the 5 cards in 24 months Chase application restriction.

It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?

No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.

Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?

No. No. No.

Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?

Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.

If I close my card account, do I lose any unused points or annual free-night certificate?

No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.

Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?

The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.

When I view my free-night awards, why is the button to start the redemption/booking process missing?

You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.

When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?

You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.

If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?

According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:

Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.

These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)

Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?

Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.

If I close my card account, do I lose any unused free-night certificates?

No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.

The Hyatt Rewards Card from Chase (WIKI)

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Aug 29, 2017, 7:18 am

#4261

GUWonder

Suspended

Join Date: Jul 2001

Location: Watchlisted by the prejudiced, en route to purgatory

Programs: Just Say No to Fleecing and Blacklisting

Posts: 102,095

Quote:

Originally Posted by notquiteaff

Ability to buy cocktails (or other adult bevs), right? (US lounges)

Alcohol in Hyatt lounges in the US do come with purchasing the drink(s). Drinking them without buying them? That is rather uncommon in Hyatt's US lounges.

Aug 29, 2017, 4:11 pm

#4262

archstenton

Join Date: Nov 2012

Location: SF Bay Area, CA

Programs: IHG Plat(Ambssdr on occasion), Hyatt Explr(2023), AS Mileage Plan, Rapid Rewards, Bonvoy Plat

Posts: 123

Quote:

Originally Posted by khlay

You forgot to mention an important thing (at least for me) -- AF up to $150 from $75
Agree it's still a net positive.

IMO, that appeared to be the only definite based on the survey. Doubt, it'll be less than $95 based on the examples.

Aug 29, 2017, 4:50 pm

#4263

npei

Join Date: Apr 2001

Location: TPE, SF, DC

Programs: UA Lifetime GS 4mm

Posts: 891

Survey $125 fee:every $5k=2n credit, up to 30n ($75k calendar year)

Quote:

Originally Posted by invalyd

I just received a survey from Chase Hyatt, asking about potential interest in the following changes to the Hyatt credit card.

- Globalist status after spending $30k and staying 30 nights
- 1 free suite upgrade to use annually
- 4 points per dollar on Hyatt hotels
- Spend 50k per year, get a 2nd free Category 1-4 night
- Free Club access on award stays

I think these are a net positive and I would probably re-consider my loyalty to Hyatt if they were to implemented (currently a Globalist with only 2 stays this year because of the WoH devaluation).

Also a re-designed card. Photos here:
http://imgur.com/a/WjSvG

I got survey and responded somewhat favorably on this option for $150 fee mainly for the $30k spend + 30n stay= Globalist; even though I'm already Globalist (but now have option to get Globalist without staying at Hyatt beyond 30n, and can stay at other chains); I also said I have Chase Sapphire Reserve and was still better than this option.

Then shown option 3 of 4 where they presented a (high) spend scenario for $125
- every $5k spend= 2n credit, up to 30n in calendar year (e.g.$75k cap)
- 1 club lounge access award for every $5k spend (assume $75k cap= 15 club access awards)
- 4 points per dollar on Hyatt hotels
- 2 points per dollar on restaurants, Lyft, parking, bridge tolls
- $25k spend get Explorist

On surface this seems appealing to get the potential stockpile of up to 15 extra club lounge access awards without any qualifying paid night, but this assumes $75k spend and not Globalist

Last edited by npei; Aug 29, 2017 at 4:59 pm

Aug 29, 2017, 4:56 pm

#4264

notquiteaff

FlyerTalk Evangelist

Join Date: Dec 2006

Location: Pacific Northwest

Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...

Posts: 16,838

Quote:

Originally Posted by npei

I got survey and responded somewhat favorably on this option for $150 fee mainly for the $30k spend= Globalist;

The other poster said $30k spend + 30 nights = Glob

Did you get a different survey?

Aug 29, 2017, 5:02 pm

#4265

npei

Join Date: Apr 2001

Location: TPE, SF, DC

Programs: UA Lifetime GS 4mm

Posts: 891

Quote:

Originally Posted by notquiteaff

The other poster said $30k spend + 30 nights = Glob

Did you get a different survey?

I got a more detailed survey with many options, shown same initial choice $30k spend + 30n stay = Globalist

But given more scenarios based on my response that I may or may not increase Hyatt cc spend (because I have better Chase sapphire reserve and already Globalist )

notquiteaff likes this.

Aug 29, 2017, 5:25 pm

#4266

Peatisback

Join Date: Apr 2005

Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC

Posts: 2,141

The survey I received showed 5 or 6 different scenarios.

For me, the key would be if the Globalist status based on the spend/nights combo would include the Suite Upgrades. Clearly this is the key for Hyatt also as they have dissociated the Suite Upgrades from Globalist status.

Aug 30, 2017, 8:52 am

#4267

Ramonmv

Join Date: Oct 2013

Location: Sonoma County, CA

Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex

Posts: 192

They should have two cards. A basic one that is like the current one, and a Reserve or whatever they want to call it, with some of these other benefits.
The Globalist status is meaningless to probably at least half the people currently carrying this card.
I know I wouldn't pay twice as much for the card, w/o getting any real usable benefits, but that some people would gladly do so, because they spend that much/stay that much.
Give me the free anniversary night, and the suite upgrade good for an entire stay, and I would consider it. Want me to spend more on the card? Do like the Fairmont card did. Offer a free night at ANY property after hitting say, $10k spend requirement. (Fairmont was $12k, but card was less, and you got other freebies (food & such). And allow the suite upgrade to be used with that free night.

Aug 30, 2017, 12:14 pm

#4268

khlay

Join Date: Jan 2007

Location: SJC/SFO

Posts: 295

Quote:

Originally Posted by Ramonmv

They should have two cards.

Great idea. It's hard to fit two different group of people with one card.

Quote:

Originally Posted by Ramonmv

Want me to spend more on the card? Do like the Fairmont card did.

Agree. Fairmont card is the only card that I have 12k+ spending every year for last 4 years.

Ramonmv likes this.

Aug 30, 2017, 1:09 pm

#4269

zmicer88

Join Date: Feb 2017

Posts: 95

Are free nights ever available?

Got this card in late June before the bonus conversion to 40K points. Quickly met the minimum spend and thought to use the two nights for upcoming trip to Japan. No hotel seems to have availability for these certificates! Regency Kyoto available for points but not certificates.

Quickly checked Park Hyatt Zurich and Paris Vendome - same story. Played with the dates in Oct, Nov and Feb (hardly peak season months) - lots of night available for points but no 'free nights.'

Very disappointed. I wish I signed up for the 40K bonus - would have saved 40K Chase URs.

Anyone faced such constrained supply?

Seems like AA availability is generous compared to these certificates aka "junk bonds."

Aug 30, 2017, 1:16 pm

#4270

Boraxo

FlyerTalk Evangelist

Join Date: Dec 2002

Location: Danville, CA, USA;

Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat

Posts: 15,717

Quote:

Originally Posted by josephstern

So Chase finally recognizes that most of us no longer spend a nickel on this?

Yup, I'm guessing the attrition rate has been high due to the annual fee and category creep. People are not stupid. Not to mention that Chase CSR and JPM-R get equal or better UR earning so no reason for us to charge anything to this card.

Quote:

Originally Posted by invalyd

Appreciate the summary! I received the same invite but was deemed "ineligible" (no doubt due to lack of current card use). I would have actually been a good target as I used to spend $$$$ for the 2x dining points, but $0 since I got CSR with 3x

The easiest change would be to copy the Chase IHG card and remove the Cat 1-4 restrictions. Also extend the redemption period for a year after renewal date, which effectively gives you 2 years to redeem the free night and makes it possible to combine them for a weekend stay. But of course that might actually cost Hyatt some revenue, so not an option

The only options that would cause me to reconsider my impending cancellation are:

1 free suite upgrade to use annually
Free Club access on award stays

These both have > $75 in value to me and would also obviate the need for me to spend more to get Globalist status. The Cat 1-4 nights are almost useless for my leisure travel, with rare exceptions. And I would never charge $30k on this card when I get much better ROI from the CSR and JPM cards.

Quote:

Originally Posted by Brendan

I would prefer gold over the proposed gray steel/ silver color, which is nice enough. The aqua WoH logo is cool in my book. I'll gladly say good-bye to the present flimsy brown Formica sample

!
As I already have a Chase ex-Fairmont now-CSP Visa, which gives me the same 2x categories + flexibility on using the points, a $150 annual fee &or loss of the anniv. free night would be the end of the Hyatt Visa for me!

No offense, but lipstick on a pig is not a determinative factor for me when choosing credit cards. BTW, the CSR offers 3x points on spend for the same annual fee (after subtracting travel credits) @:-)

Aug 30, 2017, 1:54 pm

#4271

farnorthtrader

Join Date: Apr 2013

Location: MCO, YEG

Posts: 1,181

Quote:

Originally Posted by zmicer88

Have you been searching for one night at a time? If you search for two nights at a time, it won't show you free nights because you don't have a certificate for two free nights, you have two certificates for one free night each. This isn't always the problem, butvitvusually is. If there is points availability, then you can use the certs. You can call Hyatt and get them to book you in if there is points availability.

Aug 30, 2017, 1:59 pm

#4272

slm9555

Join Date: Mar 2017

Posts: 240

Quote:

Originally Posted by zmicer88

I just redeemed my 2 nights at Park Hyatt Vendome. I could not do it online for whatever reason, I had to call in and they booked it no problem. Each night had to be booked individually with each certificate but the phone agent said she linked the reservations so they know it's really one stay and to give me one room for the entire time. My stay is towards the end of January 2018.

Aug 30, 2017, 2:12 pm

#4273

zmicer88

Join Date: Feb 2017

Posts: 95

farnorthtrader & slm9555 - thanks much for the advice. will give it a try

Aug 30, 2017, 4:54 pm

#4274

invalyd

Join Date: Sep 2014

Location: TYO

Programs: Hyatt Globalist

Posts: 1,744

If points booking is available the certs can be used, but the website can't book them right now so you need to call. Ran into same issue booking PH Tokyo last week.

Aug 30, 2017, 5:45 pm

#4275

Brendan

Join Date: Dec 2000

Location: Charleston, SC, USA

Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.

Posts: 6,786

Boraxo, I was responding to the survey page's proposals, both trivial (the physical look of the card) as well as substantive. Like you, I choose my credit cards for substantive benefits, not for looks.