Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Jan 15, 2017, 9:11 am
#3901
Join Date: Mar 2014
Posts: 263
Another data point. My statement closes the 9th and the 2/5 credit posted the 13th (I don't know automatically or if because I messaged them on the 11th to follow up). However, the credits posted to 2017.
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
UPDATE - and it's posted now. Diamond/Globalist until Feb 2018. Woohoo!
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
UPDATE - and it's posted now. Diamond/Globalist until Feb 2018. Woohoo!
Data point: My 2-stay/5-night bonus from spending $20k posted on 1/14, so looks like it posts about 3 days after the statement closes. However, I'm not sure if the bonus stays/nights gets triggered after hitting the $20k spend or statement close. I hit $20k at around 1/10, so pretty close to when the statement closed on 1/11.
Anyway, now on to the next $20k to get the remaining 3-stay/5-nights by 2/28! ^
Anyway, now on to the next $20k to get the remaining 3-stay/5-nights by 2/28! ^
Last edited by ClarkGriswold; Jan 15, 2017 at 2:03 pm Reason: update
Jan 15, 2017, 10:50 am
#3902
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
Another data point. My statement closes the 9th and the 2/5 credit posted the 13th (I don't know automatically or if because I messaged them on the 11th to follow up). However, the credits posted to 2017.
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
Jan 15, 2017, 11:42 am
#3903
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Another data point. My statement closes the 9th and the 2/5 credit posted the 13th (I don't know automatically or if because I messaged them on the 11th to follow up). However, the credits posted to 2017.
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
Jan 15, 2017, 11:52 am
#3904
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
Jan 15, 2017, 12:11 pm
#3905
Join Date: May 2011
Programs: Delta PM, Hyatt Plat-ist, Bonvoyyyyyyed, Hilton $15 Daily F&B Receiver, Food Lion MVP
Posts: 1,203
So I guess I've been the one under a rock but it appears now that the Hyatt CC only gets you Discoverist going forward and not Exporist....
Wow, as if gutting the program via their qualification wasn't bad enough.....
Anyone else thinking about dropping Hyatt completely and the CC?
Wow, as if gutting the program via their qualification wasn't bad enough.....
Anyone else thinking about dropping Hyatt completely and the CC?
Jan 16, 2017, 7:32 am
#3906
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
So I guess I've been the one under a rock but it appears now that the Hyatt CC only gets you Discoverist going forward and not Exporist....
Wow, as if gutting the program via their qualification wasn't bad enough.....
Anyone else thinking about dropping Hyatt completely and the CC?
Wow, as if gutting the program via their qualification wasn't bad enough.....
Anyone else thinking about dropping Hyatt completely and the CC?
Jan 16, 2017, 9:21 am
#3907
Join Date: Aug 2012
Posts: 6,752
For 2017, I find very little reason to keep this card. The new WOH now awards free nights and the CSR earns the same amount of points for spend.
Jan 16, 2017, 9:31 am
#3908
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,840
Jan 17, 2017, 12:42 pm
#3910
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
Jan 17, 2017, 12:57 pm
#3911
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,821
Jan 17, 2017, 1:42 pm
#3912
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
Wow, so the only reason to keep is for the free Cat 1-4 night and possible promos, like 10% points back.
Jan 17, 2017, 2:53 pm
#3913
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Jan 18, 2017, 10:22 am
#3914
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,100
Anyone encounter this issue with the certs?
I see points availability for say two consecutive days, but if i choose one day at at time there are no rooms, and as such, i can not use my certs since they can only be booked one night at a time (i'm guessing there is a minimum stay being enforced to be able to use points). anyone know how to deal with this?
I see points availability for say two consecutive days, but if i choose one day at at time there are no rooms, and as such, i can not use my certs since they can only be booked one night at a time (i'm guessing there is a minimum stay being enforced to be able to use points). anyone know how to deal with this?
Jan 18, 2017, 10:23 am
#3915
Join Date: Feb 2003
Posts: 8,135
Anyone encounter this issue with the certs?
I see points availability for say two consecutive days, but if i choose one day at at time there are no rooms, and as such, i can not use my certs since they can only be booked one night at a time (i'm guessing there is a minimum stay being enforced to be able to use points). anyone know how to deal with this?
I see points availability for say two consecutive days, but if i choose one day at at time there are no rooms, and as such, i can not use my certs since they can only be booked one night at a time (i'm guessing there is a minimum stay being enforced to be able to use points). anyone know how to deal with this?