Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
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What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Mar 1, 2012, 5:56 pm
#1201
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
(BTW, during one of my phone calls to GP Cust Service (always answered very quickly and graciously) I was told if I applied for the card by calling them and then being transferred to the Chase application line I would receive a $50 statement credit in addition to all the other bonuses. That’s what I did and that’s what I got. No complaints at all, 2 nights in a suite in London for 25 bucks, hard to beat that! Now we just gotta figure out how quickly it can be churned.)
Mar 3, 2012, 12:05 am
#1202
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
To follow on my recent Avia stay. The Avia Woodlands in Woodlands,Tx is now deemed Hyatt Market Street. Also everything at and around the hotel shows the Hyatt branding. My gold passport details just calls it The Woodlands and it looks like,unfortunately, Chase Hyatt card still calls it Avia - The Woodlands so I highly doubt I will earn triple points from the credit card 
Mar 3, 2012, 4:52 pm
#1203
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
To follow on my recent Avia stay. The Avia Woodlands in Woodlands,Tx is now deemed Hyatt Market Street. Also everything at and around the hotel shows the Hyatt branding. My gold passport details just calls it The Woodlands and it looks like,unfortunately, Chase Hyatt card still calls it Avia - The Woodlands so I highly doubt I will earn triple points from the credit card
Mar 4, 2012, 4:23 pm
#1204
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
Mar 4, 2012, 4:29 pm
#1205
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
I had the issue with Hotel Sierra not posting - I just used the webform on the chase website.
Mar 5, 2012, 7:52 am
#1206
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,290
I hope this question isn’t inappropriate. I’ve reviewed the thread and did not see it addressed. According to the terms for this card, one obtains Platinum status for as long as one is a cardholder. I got the card last month and my GP account indicates Platinum with expiration Feb 28 2013. I’m wondering if I cancel the card in 5 or 6 or 7 months (to prepare for a future new application) would the Platinum status expire at that time or would it still expire in Feb 2013? Thanks very much.
Mar 5, 2012, 8:02 am
#1207
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
I hope this question isn’t inappropriate. I’ve reviewed the thread and did not see it addressed. According to the terms for this card, one obtains Platinum status for as long as one is a cardholder. I got the card last month and my GP account indicates Platinum with expiration Feb 28 2013. I’m wondering if I cancel the card in 5 or 6 or 7 months (to prepare for a future new application) would the Platinum status expire at that time or would it still expire in Feb 2013? Thanks very much.
Mar 5, 2012, 6:29 pm
#1208
Join Date: Jul 2010
Posts: 305
So Gold members get 5 points per dollar spent at Hyatt properties. And Chase Hyatt cardholders get 3 points per dollar spent at Hyatt properties. So...if you're a Gold member and pay with your stay at a Hyatt with your Chase Hyatt card, will you get 8 points per dollar spent?
Mar 5, 2012, 7:14 pm
#1209
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
So Gold members get 5 points per dollar spent at Hyatt properties. And Chase Hyatt cardholders get 3 points per dollar spent at Hyatt properties. So...if you're a Gold member and pay with your stay at a Hyatt with your Chase Hyatt card, will you get 8 points per dollar spent?
Mar 6, 2012, 12:39 pm
#1210
Join Date: Aug 2002
Location: CVG
Programs: UA-Silver; Hyatt Platinum; SPG Gold
Posts: 793
New Smart Chip Card
Received the new Smart Chip card today. This will be very useful for European travel. So many times I have been unable to use my cards in machines. Especially at train stations.
Mar 6, 2012, 1:00 pm
#1211
Join Date: Sep 2003
Location: dfw
Programs: AA EXP/MM, HGP ♦; former elite in Hilton, Marriott & DL (just under MM thanks to Leo)
Posts: 415
sorry TMOTEE, maybe not
At first I thought this would be the long awaited chip and pin that the rest of the credit card world has been enjoying but the US based cardholders have been missing.
But no.
This is chip & signature.
Which as far as I can tell renders it useless at point of sale terminals found at many European railway ticket vending machines, Paris Metro ticket machines--and the like. Those machines require a PIN, and do not have a signature pad.
Indeed, Chase places a text box in the email that this is not a chip & pin card.
So Chase (and other US card issuers) what is it going to take to finally deploy a proper chip & pin so that the US can catch up with the rest of the world?
At first I thought this would be the long awaited chip and pin that the rest of the credit card world has been enjoying but the US based cardholders have been missing.
But no.
This is chip & signature.
Which as far as I can tell renders it useless at point of sale terminals found at many European railway ticket vending machines, Paris Metro ticket machines--and the like. Those machines require a PIN, and do not have a signature pad.
Indeed, Chase places a text box in the email that this is not a chip & pin card.
So Chase (and other US card issuers) what is it going to take to finally deploy a proper chip & pin so that the US can catch up with the rest of the world?
Mar 6, 2012, 3:15 pm
#1212
Join Date: Aug 2002
Location: CVG
Programs: UA-Silver; Hyatt Platinum; SPG Gold
Posts: 793
Mar 6, 2012, 3:55 pm
#1213
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,486
Mar 8, 2012, 5:08 pm
#1214
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,622
As a follow up, I had applied for this card before the new offer, but saw the new offer before I activated. At activation, I asked for the new immediate two free nights offer, and the rep said she would forward my request to the right department.
Apparently, that didn't work, because after using the card only one free night appeared in my Hyatt account.
I sent Chase a secured message, they said they would look into it, and a few days letter I got a nice personal email from a lady at Hyatt saying that the second award night had been deposited in my account.
Just booked two free nights at the Park Hyatt Sydney for August. Success!
Apparently, that didn't work, because after using the card only one free night appeared in my Hyatt account.
I sent Chase a secured message, they said they would look into it, and a few days letter I got a nice personal email from a lady at Hyatt saying that the second award night had been deposited in my account.
Just booked two free nights at the Park Hyatt Sydney for August. Success!
Mar 8, 2012, 7:51 pm
#1215
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
It would have been nice and appropriate for Chase/Hyatt to at least tell us the card was coming as it was left on our door step. Talk about lack of security.