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The Hyatt Rewards Card from Chase (WIKI)

Old Sep 3, 13, 9:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

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What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

Old Jun 28, 17, 4:19 am
  #4141  
 
Join Date: Feb 2003
Posts: 7,991
Originally Posted by slm9555
How long does it typically take for this card to come in the mail once you're approved?
Chase will expedite the card at no cost. I was approved Monday; received card in yesterday's mail.
beltway is offline  
Old Jun 28, 17, 8:35 am
  #4142  
 
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 955
Originally Posted by beltway
Chase will expedite the card at no cost. I was approved Monday; received card in yesterday's mail.
Nice. I called the auto status line, somehow got automatically transferred to a rep, who said I had been approved, then I asked if they gave a temporary number out that I could start using and he said they could not. Did not offer expediting, but simply said I should receive it between 1-2 weeks...
bbriscoe34 is offline  
Old Jun 28, 17, 10:26 am
  #4143  
 
Join Date: Aug 2013
Posts: 49
Just applied for the $50 statement credit version. Got the 30 day language. Called in to automated line, which said I was approved! It's already listed in my Chase account. I was at 6/24.
turpintine is offline  
Old Jun 28, 17, 12:26 pm
  #4144  
 
Join Date: Mar 2017
Posts: 240
Originally Posted by beltway
Chase will expedite the card at no cost. I was approved Monday; received card in yesterday's mail.
Thank you. I called and they will expedite it UPS 1-2 business days.

Do you think it's worth calling back and see if they will offer match to the $50 statement credit?
slm9555 is offline  
Old Jun 28, 17, 3:43 pm
  #4145  
 
Join Date: Nov 2016
Posts: 29
Originally Posted by turpintine
Just applied for the $50 statement credit version. Got the 30 day language. Called in to automated line, which said I was approved! It's already listed in my Chase account. I was at 6/24.
I have a quick questions.
because I got the same situation ...got the 30 day language.
which phone number should I call?
Thanks
hp9688 is offline  
Old Jun 28, 17, 4:11 pm
  #4146  
 
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,002
Originally Posted by hp9688
I have a quick questions.
because I got the same situation ...got the 30 day language.
which phone number should I call?
Thanks
800.432.3117

follow the prompts
hotelfanatic is offline  
Old Jun 28, 17, 7:32 pm
  #4147  
 
Join Date: May 2010
Posts: 266
If I apply on the Hyatt website and get the $50 statement credit, do you also get the 5,000 points for an authorized user?
Kadence is offline  
Old Jun 28, 17, 11:09 pm
  #4148  
 
Join Date: Feb 2003
Posts: 7,991
Originally Posted by Kadence
If I apply on the Hyatt website and get the $50 statement credit, do you also get the 5,000 points for an authorized user?
The T&C don't say that, but a CSR replied to my SM yesterday saying that the 5K AU bonus does apply. We shall see.
beltway is offline  
Old Jun 29, 17, 9:48 am
  #4149  
 
Join Date: Nov 2010
Location: Florida:)
Programs: AA, HH, SPG, UA
Posts: 269
I'm just waiting for the 40k offer before I apply. Like many others I'd rather use the free night certs at top tier properties and I don't have any needs to stay at those properties within one year. So the 40k works better in my favor as the hotel I'm looking to redeem for is 12k a night.

Debating if I should wait it out to see if they offer a higher bonus than the 40k
express3 is offline  
Old Jun 29, 17, 1:04 pm
  #4150  
 
Join Date: Jan 2006
Programs: Rapid Rewards, Marriott Rewards
Posts: 47
I'm getting close to hitting the 2K spending requirement. Does the $75 annual fee count as part of the 2K spending?
th79ft is offline  
Old Jun 29, 17, 1:07 pm
  #4151  
 
Join Date: Oct 2011
Location: North Carolina
Posts: 613
Originally Posted by th79ft
I'm getting close to hitting the 2K spending requirement. Does the $75 annual fee count as part of the 2K spending?
NO!
JATR4 is offline  
Old Jun 29, 17, 4:33 pm
  #4152  
 
Join Date: Sep 2009
Programs: AA Gold, 1MM; Hyatt Explorist; MR Gold; HH Diamond
Posts: 533
40k points offer is now live. Check the first link in the wiki
rendezvous is offline  
Old Jun 29, 17, 4:54 pm
  #4153  
Community Director Emerita
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,411
I understand that the two night offer will be pulled as of today. If you want to get that offer and use it at the Miraval, otherwise 60K points/night for 2 people, be careful to choose a link still offering nights. Otherwise, if you want points, you can chose the first link that has already switched.
SanDiego1K is offline  
Old Jun 29, 17, 6:16 pm
  #4154  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,325
Debating whether or not to pay the annual fee again. Since Explorist can't use club upgrade on annual night, the decision comes down to whether I want to spend $75 for a night without club access at Hyatt Regency Tokyo.
hailstorm is offline  
Old Jun 29, 17, 6:57 pm
  #4155  
 
Join Date: Mar 2017
Posts: 240
Has anyone been able to get Chase to match the $50 statement credit? I forgot to apply via Hyatt to get the $50 credit along with the two free nights. I have already messaged Chase twice and they said NO because I did not apply via that path. Any advice or suggestions on how I can get Chase to give me that deal?
slm9555 is offline  

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