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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Mar 29, 2017, 11:21 am
  #3991  
 
Join Date: Mar 2010
Location: SAN
Programs: Hyatt Globalist, American Air, National Car
Posts: 1,131
Originally Posted by Duke787
Just got another targeted 4k bonus points for $4k in spend on this card. Seem to be getting these very few months from Chase.
I got the same ...
4aks is offline  
Old Mar 29, 2017, 6:45 pm
  #3992  
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Join Date: Dec 2006
Location: Pacific Northwest
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Anyone know how long it takes for the 40k point signup bonus to post?
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Old Mar 31, 2017, 7:36 am
  #3993  
 
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
I have had this card for several years, and the points that I earn on it have always shown up punctually on what used to be Hyatt Gold Passport on the 28th of each month, which would be a day after they were observable as Rewards on the Chase Visa site.

Coincidence or not, this is the first close since Gold Passport became World of Hyatt, and although the Rewards are showing at Chase Visa, I'm now 2-3 days late in seeing them on the Hyatt site. Curious whether this has happened to others -- i.e., there is now a greater delay in posting -- or whether I need to (sigh) call and rattle the tree.

Thanks in advance.
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Old Apr 9, 2017, 11:28 am
  #3994  
 
Join Date: Jun 2015
Posts: 22
On the terms and conditions of the Chase Hyatt card, it states that: "If your account is not open for at least 3 months, Hyatt and Chase reserve the right to deduct the Hyatt Credit Card Free Night Awards from your World of Hyatt account."

Not sure what that means. Does the age of the Hyatt account impact the free night awards? I opened my Hyatt account when I applied for the card, and I will hit my spend requirement pretty soon, so my Hyatt account will most likely be open for 2 months when I hit the spend requirement.
blue0045 is offline  
Old Apr 9, 2017, 11:58 am
  #3995  
 
Join Date: Oct 1999
Location: Atlanta, GA
Programs: AA PLT, AS 75K, DL DM, HY Globalist, HH Diamond, MC/RZ/SW Platinum, AB/UA Silver, WN CP
Posts: 1,122
Originally Posted by blue0045
On the terms and conditions of the Chase Hyatt card, it states that: "If your account is not open for at least 3 months, Hyatt and Chase reserve the right to deduct the Hyatt Credit Card Free Night Awards from your World of Hyatt account."

Not sure what that means. Does the age of the Hyatt account impact the free night awards? I opened my Hyatt account when I applied for the card, and I will hit my spend requirement pretty soon, so my Hyatt account will most likely be open for 2 months when I hit the spend requirement.
I imagine that refers to those who earn the Free Night Awards and then cancel within three months.
Carl is offline  
Old Apr 9, 2017, 12:46 pm
  #3996  
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Join Date: Dec 2006
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Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
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Originally Posted by blue0045
On the terms and conditions of the Chase Hyatt card, it states that: "If your account is not open for at least 3 months, Hyatt and Chase reserve the right to deduct the Hyatt Credit Card Free Night Awards from your World of Hyatt account."

Not sure what that means. Does the age of the Hyatt account impact the free night awards? I opened my Hyatt account when I applied for the card, and I will hit my spend requirement pretty soon, so my Hyatt account will most likely be open for 2 months when I hit the spend requirement.
in "If your account is not open for at least 3 months, Hyatt and Chase reserve the right to deduct the Hyatt Credit Card Free Night Awards from your World of Hyatt account."

the first occurrence of "account" refers to your Chase credit card account.

In other words, don't cancel the card right away when you get the free nights.
notquiteaff is offline  
Old Apr 9, 2017, 1:33 pm
  #3997  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Originally Posted by notquiteaff
in "If your account is not open for at least 3 months, Hyatt and Chase reserve the right to deduct the Hyatt Credit Card Free Night Awards from your World of Hyatt account."

the first occurrence of "account" refers to your Chase credit card account.

In other words, don't cancel the card right away when you get the free nights.
So if they can easily take the night certificate back why do they not reverse the free night cert for those who cancel the card without paying the annual fee by got the free night deposited in their account?
RedElmo is offline  
Old Apr 9, 2017, 2:02 pm
  #3998  
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Join Date: Dec 2006
Location: Pacific Northwest
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Originally Posted by RedElmo
So if they can easily take the night certificate back why do they not reverse the free night cert for those who cancel the card without paying the annual fee by got the free night deposited in their account?
You mean in the second year?

Maybe it isn't worth the effort to implement an automatic or manual process to do that.
notquiteaff is offline  
Old Apr 14, 2017, 4:28 pm
  #3999  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I had the hyatt card for 2 years and change. I closed the card two months ago and now am thinking about reapping for it. I picked up the CSR a month and a half ago. Is Chase going to take issue with this or will they not really care as long as I have available credit to open a new account? I currently have the marriott card which I am getting rid of at the end of the month because it does not fit my needs.
Red259 is offline  
Old Apr 17, 2017, 6:25 am
  #4000  
 
Join Date: Nov 2003
Location: Houston
Programs: UA: MM
Posts: 844
Well, I just canceled mine and move the available credit to my CSR. With the CSR and the whole WOH fiasco I can't see the value. (I have trouble using the free nights so that doesn't offset the annual fee for me.)

I'm in the same boat with the Rapid Rewards visa at this point. As long as the CSR earning stays where it is, the Chase co-branded cards just don't seem to hold their value.

FWIW
DLM
dmunz is offline  
Old Apr 18, 2017, 4:20 pm
  #4001  
 
Join Date: Apr 2017
Posts: 284
I'm going on a trip to Tokyo Spring of next year. Was going to apply for Hyatt card in the Fall (along with my wife). Our hope is to stay at the Park Hyatt Tokyo for 4 nights with the free passes from the card. Is it possible to make a regular paid reservation way out in advance, and then swap in the free passes at a later point once I already have them? I was afraid that, if I wait until the Fall to make the res (once I have the free passes), it may be all booked for the nights I want.
brody24 is offline  
Old Apr 18, 2017, 7:34 pm
  #4002  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
I believe paid stays come out of a different inventory than award stays.
ralphs is offline  
Old Apr 19, 2017, 7:41 am
  #4003  
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Join Date: Sep 2015
Location: flyover country
Posts: 2,435
I did something similar. When I made the paid reservation, I was told that I could switch later if the room was available for a reward reservation, which certainly made it sound like a different inventory. When I got the free nights award, I called and switched. Apparently the room was available.

I would suggest you decide if you want to stay at the Park Hyatt Tokyo if you need to pay cash. If so, make the paid reservation and hope for the best. If not, wait for the free passes and hope for the best. If you can cancel without penalty, make the reservation and decide later if you want to cancel if you cannot switch.

Good luck!
serpens is offline  
Old Apr 19, 2017, 9:27 am
  #4004  
 
Join Date: Sep 2012
Posts: 4,431
Someone commented on a blog that the 4 Explorist lounge passes don't apply to Chase free night stays. Can someone confirm this?
DaveInLA is offline  
Old Apr 19, 2017, 9:33 am
  #4005  
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Join Date: Dec 2006
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Posts: 16,843
Originally Posted by DaveInLA
Someone commented on a blog that the 4 Explorist lounge passes don't apply to Chase free night stays. Can someone confirm this?
Check the WoH T&C; pretty sure it's in there that they can't be applied to these types of free nights.
notquiteaff is offline  


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