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The Hyatt Rewards Card from Chase (WIKI)

The Hyatt Rewards Card from Chase (WIKI)

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Old Aug 11, 18, 7:17 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: muji
Wiki Link
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

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What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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Old Jul 31, 13, 10:04 am
  #1951  
 
Join Date: Feb 2013
Posts: 1,810
Originally Posted by baliktad View Post
Nowhere has Hyatt ever claimed that the requirements for Diamond are Platinum + 20 stays. The requirement for Diamond is 25 stays or 50 nights. That requirement is not changed or waived if you happen to be granted Platinum status by virtue of a credit card.
Yeah i was just being floopy, I just assumed in my head for some reason. For awhile I thought the only way to get Platinum was to get 5 stays/15 Nights, and so automatically & therefore only need 20 more stays/35 more nights for Diamond. But forget you can get Platinum status by other means.
SuperKirby is offline  
Old Aug 2, 13, 5:23 pm
  #1952  
 
Join Date: Jan 2011
Posts: 281
Question for the crew here. My s/o and I both got the card and the certificates to redeem at the Vendome. We both called in to book (2 nights each) and I've noticed something that struck me as odd. Both reservations show up as two separate (consecutive) one night awards consolidated into a single reservation. Additionally, both of our accounts show that 1 award night has been redeemed and 1 remains available.

Any idea what's going on here?
nittany987 is offline  
Old Aug 2, 13, 6:08 pm
  #1953  
dw
 
Join Date: Jun 1999
Location: New York, NY
Programs: AA Plat Pro, IHG Spire Amb/Kimpton IC
Posts: 4,577
Originally Posted by nittany987 View Post
Question for the crew here. My s/o and I both got the card and the certificates to redeem at the Vendome. We both called in to book (2 nights each) and I've noticed something that struck me as odd. Both reservations show up as two separate (consecutive) one night awards consolidated into a single reservation. Additionally, both of our accounts show that 1 award night has been redeemed and 1 remains available.

Any idea what's going on here?

The first part is normal; I'm not sure about the second part but it does sound odd.
dw is offline  
Old Aug 4, 13, 12:11 am
  #1954  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Hyatt Explorist, Marriott Gold, Cocos Gold
Posts: 16,492
Originally Posted by baliktad View Post
Nowhere has Hyatt ever claimed that the requirements for Diamond are Platinum + 20 stays. The requirement for Diamond is 25 stays or 50 nights. That requirement is not changed or waived if you happen to be granted Platinum status by virtue of a credit card.
You do get special stay/night credits based on the amount of spend on the credit card. I think it was $20,000 spend a year that earns you a "bonus" of either 5 stays or 10 nights towards requalification.
hailstorm is offline  
Old Aug 4, 13, 12:18 pm
  #1955  
 
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,469
Originally Posted by hailstorm View Post
You do get special stay/night credits based on the amount of spend on the credit card. I think it was $20,000 spend a year that earns you a "bonus" of either 5 stays or 10 nights towards requalification.
$20K = 2 stays 5 nights. Another $20K ($40K total) = another 3 stays 5 nights. It's quite hefty and compared to the Hilton card requirements is quite poor.
sam_goh is offline  
Old Aug 4, 13, 2:51 pm
  #1956  
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,569
Originally Posted by sam_goh View Post
$20K = 2 stays 5 nights. Another $20K ($40K total) = another 3 stays 5 nights. It's quite hefty and compared to the Hilton card requirements is quite poor.
Use holding both spg cards gives you 4/10.
The_Wrath_of_Khan is offline  
Old Aug 7, 13, 11:05 am
  #1957  
 
Join Date: Jan 2012
Programs: DL, WoH
Posts: 971
Question for all you vets. Can I gift my anniversary night from the hyatt card to friends or family? Thanks in advance.
ricohitman is offline  
Old Aug 7, 13, 11:06 am
  #1958  
 
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA,AS,BA,WN,Hyatt,Marriott
Posts: 3,842
Unfortunately no.
JIMCHI is offline  
Old Aug 7, 13, 5:00 pm
  #1959  
 
Join Date: Apr 2013
Posts: 167
I didn't complete the booking to get the $50 credit application to show up. Will I still get it?
fyugioh is offline  
Old Aug 7, 13, 7:12 pm
  #1960  
 
Join Date: Feb 2013
Programs: Delta Silver, Marriott Aluminum, Hilton Aluminum
Posts: 887
Originally Posted by fyugioh View Post
I didn't complete the booking to get the $50 credit application to show up. Will I still get it?
You should. I had trouble getting the $100 credit because either Hyatt or Chase didn't track the ad I clicked.

I tried a call and a SM to get the credit. I finally told them to cancel the card. They then had someone call who asked for evidence of the booking/timing. I told them I didn't want to invest more time- they could credit me $100 or cancel it. I got the credit.
highops is offline  
Old Aug 7, 13, 9:39 pm
  #1961  
 
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 513
Originally Posted by ricohitman View Post
Question for all you vets. Can I gift my anniversary night from the hyatt card to friends or family? Thanks in advance.
It may depend on the hotel. I recently emailed my hyatt hotel and told them I had an anniversary award to use but that I wanted to reserve the room for a friend of mine, instead of me. The hotel manager said to go ahead and book it and then he will simply change the name to my friend's name. I also had to fax in a credit card authorization form so they could place my card on file for any incidentals.
doss1 is offline  
Old Aug 7, 13, 9:52 pm
  #1962  
 
Join Date: Feb 2013
Posts: 1,810
Originally Posted by ricohitman View Post
Question for all you vets. Can I gift my anniversary night from the hyatt card to friends or family? Thanks in advance.
Originally Posted by doss1 View Post
It may depend on the hotel. I recently emailed my hyatt hotel and told them I had an anniversary award to use but that I wanted to reserve the room for a friend of mine, instead of me. The hotel manager said to go ahead and book it and then he will simply change the name to my friend's name. I also had to fax in a credit card authorization form so they could place my card on file for any incidentals.
That's more like a nice, friendly manager giving you something he/she shouldn't. So it's a YMMW when it comes to that. Otherwise the terms state you can't book for other people. Of course it never hurts to ask nicely as you never know what can happen...free points?
SuperKirby is offline  
Old Aug 8, 13, 2:36 pm
  #1963  
 
Join Date: Apr 2013
Posts: 167
Originally Posted by highops View Post
You should. I had trouble getting the $100 credit because either Hyatt or Chase didn't track the ad I clicked.

I tried a call and a SM to get the credit. I finally told them to cancel the card. They then had someone call who asked for evidence of the booking/timing. I told them I didn't want to invest more time- they could credit me $100 or cancel it. I got the credit.
Are you saying if I didn't do the booking it won't be automatic?
fyugioh is offline  
Old Aug 8, 13, 8:50 pm
  #1964  
 
Join Date: Feb 2013
Programs: Delta Silver, Marriott Aluminum, Hilton Aluminum
Posts: 887
Originally Posted by fyugioh View Post
Are you saying if I didn't do the booking it won't be automatic?
It should be.

It wasn't for me.

I think it had less to do with completing the booking and more to do with Hyatt or Chase IT.
highops is offline  
Old Aug 13, 13, 11:42 am
  #1965  
 
Join Date: Apr 2013
Location: Newport Beach, CA
Posts: 283
I'm currently in the last few days of a diamond status challenge(status matched my hilton gold) so I'd like to apply for this card before my challenge ends(I didn't hit the required number of nights). I saw some posts a few pages back about people getting a targeted e-mail with the 2 free nights offer and AF waived. I haven't got any such e-mail so is my best shot to sign up using the public link and then message Chase CS with a screenshot of the offer with no AF and hope they give it to me?

Secondly, once I get the two free suite nights my diamond status will no longer be any good. But since I plan on traveling with my fiancee can I have her get status matched maybe a month before we go on our trip and use her status somehow to get us diamond perks at hyatt. I used the diamond perks a few weeks ago on a 4 day stay and they were awesome. 4 free breakfasts a day, had all my friends eating breakfast buffets for free!
wholeinone04 is offline  

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