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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Apr 26, 2013, 7:51 pm
  #1801  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Originally Posted by gold644
What screen during the booking process does this offer come up at. I tried several different hotels and get to the screen before hitting "submit" and have not seen the offer link. Am I missing something or does this show up randomly?
Must be US hotel, afaik.
michael_v is offline  
Old Apr 27, 2013, 11:55 pm
  #1802  
 
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
Originally Posted by gold644
What screen during the booking process does this offer come up at. I tried several different hotels and get to the screen before hitting "submit" and have not seen the offer link. Am I missing something or does this show up randomly?
I think it may be gone (for now). I've been watching it for a couple of weeks (to see if it might go up) and now it's not showing up for me. The odd thing is that there's no add for the card at all on the reservation page. I would think that there would be an ad, even if if the statement credit is gone. I'm going to wait a few days and see what happens.
xlax is offline  
Old Apr 29, 2013, 12:10 pm
  #1803  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Posts: 11,468
I have just gone thru the res process up to the page, where you enter the cc information and click "submit" and no cc offer shows.

P.S. can the free nights also be booked for another family member (same last name), without me being there?

Last edited by cesco.g; Apr 29, 2013 at 12:13 pm Reason: P.S. added
cesco.g is offline  
Old Apr 29, 2013, 12:49 pm
  #1804  
 
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Originally Posted by cesco.g
I have just gone thru the res process up to the page, where you enter the cc information and click "submit" and no cc offer shows.

P.S. can the free nights also be booked for another family member (same last name), without me being there?
Same here. I am finally ready to jump on this card and now I cannot get the offer to show. It has been there each time I made reservations,as late as last week. Hope it returns soon.
freeflyin is offline  
Old Apr 30, 2013, 11:05 am
  #1805  
 
Join Date: Apr 2013
Posts: 17
Anyone know why I only get a 3x bonus for $1 spent at a Hyatt with my Chase Visa when Hyatt.com says it should be 5x points for each $1 spent at a Hyatt?

TIA
seven6zero is offline  
Old Apr 30, 2013, 11:06 am
  #1806  
 
Join Date: Apr 2013
Posts: 17
Oh, and I successfully booked 4 free nights at the Park Hyatt in Sydney with 2 cards. $3700 value....not bad at all!
seven6zero is offline  
Old Apr 30, 2013, 11:14 am
  #1807  
 
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Originally Posted by seven6zero
Anyone know why I only get a 3x bonus for $1 spent at a Hyatt with my Chase Visa when Hyatt.com says it should be 5x points for each $1 spent at a Hyatt?

TIA
you may be confusing hyatt points vs hyatt card points.

you get 5/dollar base @ hyatt with your stay (regardless of payment used)
+ you get 3/dollar @ hyatt with your visa card (will show once a month when chase dumps in points)
+ any potential bonus for hyatt status on the base (15% for plat and 30% for diamond)
austin_modern is offline  
Old Apr 30, 2013, 11:17 am
  #1808  
 
Join Date: Apr 2013
Posts: 17
Originally Posted by austin_modern
you may be confusing hyatt points vs hyatt card points.

you get 5/dollar base @ hyatt with your stay (regardless of payment used)
+ you get 3/dollar @ hyatt with your visa card (will show once a month when chase dumps in points)
+ any potential bonus for hyatt status on the base (15% for plat and 30% for diamond)
Ah thank you, I didn't know the 5x bonus was with a stay. I went to the Park Hatt in San Diego for some drinks without stay and only received 3x. That was where my confusion came from. So if I stay and use my Hyatt Visa, then do I get a 8x bonus? Or are they not combine-able?

EDIT: Does paying for your room count as $$ spent @ Hyatt?

Last edited by seven6zero; Apr 30, 2013 at 11:27 am
seven6zero is offline  
Old Apr 30, 2013, 12:05 pm
  #1809  
 
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Originally Posted by seven6zero
Ah thank you, I didn't know the 5x bonus was with a stay. I went to the Park Hatt in San Diego for some drinks without stay and only received 3x. That was where my confusion came from. So if I stay and use my Hyatt Visa, then do I get a 8x bonus? Or are they not combine-able?

EDIT: Does paying for your room count as $$ spent @ Hyatt?

with the card you will get:

5x (base) + 5x*1.15 (platinum bonus) + 3x (card) = 8.75 points/dollar eligible spend for hyatt purchases (including meals)

5.75 will show up on your hyatt account a couple days after your stay and are unrelated to the card - you get 5/dollar spend at hyatt to your hyatt account when choosing points. They other 3x will show up a few days after your monthly credit card statement. (If Im understanding your question correctly).

Your room is considered eligible spend... along with charges to the room... as well as direct purchases from the restaurant (assuming you also provide your number if you arent staying there and charging back) If the restaurant charges you with Hyatt in the name (or Andaz) you will get the credit card points when a solitary charge. Otherwise you probably wont... or will have to email them and ask for the points, as chase does a lookup on charge name.
austin_modern is offline  
Old Apr 30, 2013, 12:12 pm
  #1810  
 
Join Date: Apr 2013
Posts: 17
Originally Posted by austin_modern
with the card you will get:

5x (base) + 5x*1.15 (platinum bonus) + 3x (card) = 8.75 points/dollar eligible spend for hyatt purchases (including meals)

5.75 will show up on your hyatt account a couple days after your stay and are unrelated to the card - you get 5/dollar spend at hyatt to your hyatt account when choosing points. They other 3x will show up a few days after your monthly credit card statement. (If Im understanding your question correctly).

Your room is considered eligible spend... along with charges to the room... as well as direct purchases from the restaurant (assuming you also provide your number if you arent staying there and charging back) If the restaurant charges you with Hyatt in the name (or Andaz) you will get the credit card points when a solitary charge. Otherwise you probably wont... or will have to email them and ask for the points, as chase does a lookup on charge name.
Thank you for the clear breakdown. Appreciate it!
seven6zero is offline  
Old May 1, 2013, 10:22 am
  #1811  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Posts: 11,468
Tried again today. $-off offer still not showing.

Incidentially, can the free nights also be booked for another family member (same last name), without me being there?
cesco.g is offline  
Old May 1, 2013, 11:07 am
  #1812  
 
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Originally Posted by cesco.g
Tried again today. $-off offer still not showing.

Incidentially, can the free nights also be booked for another family member (same last name), without me being there?
they say in the terms and conditions the awards are non-transferrable.

I believe they are handled just like FFN in the (dated) FAQ:


Can you book awards for more than 1 night and/or more than one room?

There is no restriction for "regular" award reservations using points - you can even "give" an award to a family member / friend by booking the award in their name (however you cannot do this online - a telephone call is required). For certain promotional awards (like Faster Free Night type promotions), they are not transferable to another person (even if its a family member - there are some work arounds that may work but can be risky) but is sharable (you may book 2 or more rooms using your promotional awards provided that you are personally occupying one of the rooms). You may book awards for any block of nights that you desire; however, in recent rounds of Faster Free Nights there is a software glitch that requires these awards to be booked one night at a time (eg you cannot book a range of dates even though each individual night is available - they must be booked individually - some Reservations agents may not be aware of this and claim that the award nights are not available - ask them to check the nights individually).



People have worked their way around these rules by saying they were married, said person was coming later, etc.... but there is a risk associated with those types of lies/truth omissions.

Good luck.
austin_modern is offline  
Old May 3, 2013, 7:54 am
  #1813  
 
Join Date: Mar 2006
Programs: Hertz Five Star, Delta SkyMiles, Marriott Gold, SPG Gold, National Executive, Alaksa MVP
Posts: 297
bonus points

Just did my spend 3K get 5K and the 5K points posted already. Is it a one time thing or for every 3K you get 5K until June 30th?
rpk113 is offline  
Old May 3, 2013, 7:57 am
  #1814  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by rpk113
Just did my spend 3K get 5K and the 5K points posted already. Is it a one time thing or for every 3K you get 5K until June 30th?
Should be a one time thing.
peteropny is offline  
Old May 3, 2013, 9:09 am
  #1815  
 
Join Date: Mar 2006
Programs: Hertz Five Star, Delta SkyMiles, Marriott Gold, SPG Gold, National Executive, Alaksa MVP
Posts: 297
Originally Posted by peteropny
Should be a one time thing.
glad to see I didnt have to wait until June to get the extra points.
rpk113 is offline  


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