Hyatt ends newspapers at guest room doors
Jun 16, 2010, 3:44 pm
#17
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
PH Istanbul still delivered it.
I usually tell the people at the reception that I don't want one. I read most of my news on the Internet nowadays.
I usually tell the people at the reception that I don't want one. I read most of my news on the Internet nowadays.
Jun 16, 2010, 4:50 pm
#18
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,845
My preference would be if the FD would offer a choice of 500 pts or the paper delivered at check-in time. There are stays where I know I won't really use/need the paper, and others where I really enjoy reading the paper in the morning. And yes, I get a lot of my news via the internet (iPad nowdays), but I do enjoy a real paper, too.
Jun 16, 2010, 5:51 pm
#19
Join Date: Nov 2006
Location: Chicago, IL
Programs: AA EXP & AAirpass, Hyatt Courtesy Card, SPG Platinum
Posts: 991
First come first served at the front desk or Regency Club or if the hotel
Is willing to honor a request
I thought it was cost cutting and sloppy policies however I was told
It's their green policy
How did I miss the official policy change announcement ?
Agent from Hyatt Guest Relations said policy has been in place some time
Is willing to honor a request
I thought it was cost cutting and sloppy policies however I was told
It's their green policy
How did I miss the official policy change announcement ?
Agent from Hyatt Guest Relations said policy has been in place some time
If it is a change in policy, none of the Hyatt properties I regularly stay at have implemented it yet...
Jun 16, 2010, 6:02 pm
#20
Join Date: Jun 2009
Location: MD
Posts: 384
Mixed results for me...
Received paper at door while at HR Reston on Sat AM (in a suite, though I don't know if it's relevant). PH DC got paper at door, too. Mixed results on other properties. Didn't get the sense of a policy change, just property application... In fact, forgot paper at HR Reston and, despite dearth of papers in lobby/near elevators/etc., was able t get dupe at Hyatt Regency Dulles, cut fresh from bundle (Thanks, Norka!)
Don't get the sense of any official policy change, just the usual SOP...
Don't get the sense of any official policy change, just the usual SOP...
Jun 16, 2010, 10:56 pm
#21
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,083
Based on the replies here it seems like a number of hotels are deciding to do whatever they want regardless of individual guest preferences.Some doing newspapapers just as expected.
There are obviously hotels not following the option/policy of Hyatt if the agent I spoke with is accurate in the first place
So if the hotel can save $$ and deny guests their choice of paper they than have apparently have an out..........
My feelings on this is if they aren't going to take care of my preferences (and select newspapers are important to me) at least give me the option to purchase one in house........I do not want to go to Barnes and Noble to buy my paper because a hotel is too lazy or cheap to stock a reasonable supply of newspapers........ it is a time waster.
Hyatt Place seems to have the least consistency of available newspapers in my own experience
Perhaps it is best to find a hotel that will service my needs when it is most important to be up to date...........Its helpful when I am flying as if my hotel lets me down the airport is certain to solve the problem with a well stocked club lounge before boarding or a nearby newspaper stand
There are obviously hotels not following the option/policy of Hyatt if the agent I spoke with is accurate in the first place
So if the hotel can save $$ and deny guests their choice of paper they than have apparently have an out..........
My feelings on this is if they aren't going to take care of my preferences (and select newspapers are important to me) at least give me the option to purchase one in house........I do not want to go to Barnes and Noble to buy my paper because a hotel is too lazy or cheap to stock a reasonable supply of newspapers........ it is a time waster.
Hyatt Place seems to have the least consistency of available newspapers in my own experience
Perhaps it is best to find a hotel that will service my needs when it is most important to be up to date...........Its helpful when I am flying as if my hotel lets me down the airport is certain to solve the problem with a well stocked club lounge before boarding or a nearby newspaper stand
Jun 16, 2010, 11:50 pm
#22
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,908
Jun 17, 2010, 7:50 am
#25
Join Date: Apr 2010
Location: RDU
Programs: AA Dirt, WN, enjoy managing hubby's AA Plat, CO Gold, and Hyatt Diamond accts
Posts: 67
HP Raleigh-Durham Airport left a WSH at my door this weekend.
Want to talk about a waste? How about the Saturday/Sunday Weekend edition of a paper delivered to you on both Saturday and Sunday mornings.
Want to talk about a waste? How about the Saturday/Sunday Weekend edition of a paper delivered to you on both Saturday and Sunday mornings.
Jun 17, 2010, 10:12 am
#29
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
I had paper delivered at the SF Regency this past Thursday, Friday, Saturday, and even the Sunday paper, never even touched them. I like the new policy no paper, as I now read the news on my new ipad. I think it's a good step save some trees!!!
Jun 17, 2010, 10:30 am
#30
Join Date: Sep 2006
Location: IAD
Programs: Marriott- Platinum, IHG - Platinum, Hyatt - Globalist, CC - Gold, Hilton - Diamond, BW - Platinum S
Posts: 256
How about we STOP using the word GREEN and say cost cutting instead...If anyone really wants to go GREEN, how about stop living in a house/hotel with A/C, car or stop using electronics. It does more damage to the world than newspaper's