Hyatt Centric Wall Street New York (ex-Andaz) REVIEW - MASTER THREAD
#826
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
Pay $4.25 for travel within New York City on Saturdays/Sundays. Valid on day of purchase only; cannot be combined with other tickets. Ticket is sold at Ticket Windows or Ticket Machines located in Manhattan, Brooklyn or Queens.
Also note that the Ticket vending machines to buy Metro Cards at the AirTrain station can get swamped. So much so that there are "entrepreneurs" there selling metro cards with a "convenience fee" to avoid the lines.
#828
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
#829
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Let's not forget about those that want to fly into Newark (EWR). Take the Skytrain to the Newark Airport train station. Then take the train to NY Penn Station. Then a short walk to the subway station at 34th St and take the #2 Subway to Wall Street. Total cost around $16.
#830
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Well, the OP seemed to be looking for the cheapest options, but it does make sense to weigh all transit cost deltas vs. tolerances for associated levels of pain and suffering - obviously, this analysis will vary for different people.
I've updated my original post (#824) with yellow cab/UBER estimates. Here are estimates from the 3 major airports in the area to the ANDAZ Wall St:
JFK ->anywhere in Manhattan
http://uberestimate.com/fare/9vaexkiw/
EWR -> Andaz Wall St
http://uberestimate.com/fare/lixx/
LGA -> Andaz Wall St
http://uberestimate.com/fare/b203/
I've updated my original post (#824) with yellow cab/UBER estimates. Here are estimates from the 3 major airports in the area to the ANDAZ Wall St:
JFK ->anywhere in Manhattan
http://uberestimate.com/fare/9vaexkiw/
EWR -> Andaz Wall St
http://uberestimate.com/fare/lixx/
LGA -> Andaz Wall St
http://uberestimate.com/fare/b203/
Last edited by gunksny; Jun 18, 2017 at 8:09 am
#831
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
I would just caution those who have never experienced a Penn Station transfer against making one just to save a few bucks. Especially with luggage. Not to mention NJT's unreliability . . . it can easily take an hour from EWR to Penn Station.
#832
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Yes that's absolutely a fair comment.
I would just caution those who have never experienced a Penn Station transfer against making one just to save a few bucks. Especially with luggage. Not to mention NJT's unreliability . . . it can easily take an hour from EWR to Penn Station.
I would just caution those who have never experienced a Penn Station transfer against making one just to save a few bucks. Especially with luggage. Not to mention NJT's unreliability . . . it can easily take an hour from EWR to Penn Station.
Last edited by gunksny; Jun 18, 2017 at 9:50 am
#833
Join Date: Jul 2007
Programs: SPG Plat, Hyatt Diamond, AA EXP, UA 1K
Posts: 84
Yes- this property feels (and honestly looks) like a shell of itself (for context, I started staying a month into opening and it was the clear #1 Hyatt option in NYC...I would argue that it was a top option regardless of hotel loyalty.)
Check-in used to be proactive (similar to how Andaz London continues to be) and very friendly. Last time, not so much. I would write it off to a single average incident but it has overall felt worse and worse for the past few years.
Room is starting to show signs of age. Still a great bed but the furnishings have seen better days (e.g. paneling over fridge door has come detached, drawers are scratched up, hangers are cheap/thin vs. suit hangers that used to be stocked)
The complimentary snacks are sad. I recall having a few quality options to nosh on; now? a small chocolate bar and a Kashi granola bar. Sure it's better than a regular Hilton or Sheraton but Andaz positions (and prices) it self well above that.
Service: I know it's been a while but it's still a huge downgrade that room service was removed from the diamond (or -ugh- globalist) benefit. Service at Wall & Water was above average; many menu items were unavailable but I had the omelette and it was satisfactory. Did find it odd that there was a 17% service charge for sitting/dining at the bar. Not a huge deal but briefly caught my attention.
In summary- I love Andaz properties and go out of my way to stay at them whenever possible. Andaz WS was the first one I stayed at and did set the bar for me for quite a while (London is still a great property but also showing signs of wear/tear/age) but it's gone down quite a bit and I no longer see it as a top option in NYC. I hope it can reclaim some of it's early glory and go back to setting the bar.
Check-in used to be proactive (similar to how Andaz London continues to be) and very friendly. Last time, not so much. I would write it off to a single average incident but it has overall felt worse and worse for the past few years.
Room is starting to show signs of age. Still a great bed but the furnishings have seen better days (e.g. paneling over fridge door has come detached, drawers are scratched up, hangers are cheap/thin vs. suit hangers that used to be stocked)
The complimentary snacks are sad. I recall having a few quality options to nosh on; now? a small chocolate bar and a Kashi granola bar. Sure it's better than a regular Hilton or Sheraton but Andaz positions (and prices) it self well above that.
Service: I know it's been a while but it's still a huge downgrade that room service was removed from the diamond (or -ugh- globalist) benefit. Service at Wall & Water was above average; many menu items were unavailable but I had the omelette and it was satisfactory. Did find it odd that there was a 17% service charge for sitting/dining at the bar. Not a huge deal but briefly caught my attention.
In summary- I love Andaz properties and go out of my way to stay at them whenever possible. Andaz WS was the first one I stayed at and did set the bar for me for quite a while (London is still a great property but also showing signs of wear/tear/age) but it's gone down quite a bit and I no longer see it as a top option in NYC. I hope it can reclaim some of it's early glory and go back to setting the bar.
Wow. Shocking how far downhill this place has gone.
Requested High Room - on a good suite rate. Arrive room is trashed on 7th floor. Smells like weed and has hair and dirt in the tub area(like someone washed a dog and left). Literal writing on the wall in a few Rooms? Tub won't drain sink won't drain. Engineer is creepy and eyeing my girlfriend The nice light control doesn't work right cause standard switches exsist for a few random lights meaning all off involves running around the room.
Called down for breakfast hours 6-11 great! get down at 1030 no sorry just told to leave. No coffee pots in room. Room service won't bring coffee too room. Lobby coffee is out. KILL ME I need coffee.
Try to early check out and bite the bullet and move to 5th. Basically was told even on a refundable rate they have a 2 night early departure fee.
No diamond acknlowdgement or amenity offer.
Oh yeah and the glasses in the room have wierd brown flecks all over them. Gross!
Sucks
Requested High Room - on a good suite rate. Arrive room is trashed on 7th floor. Smells like weed and has hair and dirt in the tub area(like someone washed a dog and left). Literal writing on the wall in a few Rooms? Tub won't drain sink won't drain. Engineer is creepy and eyeing my girlfriend The nice light control doesn't work right cause standard switches exsist for a few random lights meaning all off involves running around the room.
Called down for breakfast hours 6-11 great! get down at 1030 no sorry just told to leave. No coffee pots in room. Room service won't bring coffee too room. Lobby coffee is out. KILL ME I need coffee.
Try to early check out and bite the bullet and move to 5th. Basically was told even on a refundable rate they have a 2 night early departure fee.
No diamond acknlowdgement or amenity offer.
Oh yeah and the glasses in the room have wierd brown flecks all over them. Gross!
Sucks
#834
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Confused by this comment. Surely you are not referring to a recent stay, as Wall & Water has been closed for at least two years. Breakfast is now a buffet at Dina Rata.
#835
Join Date: Jul 2007
Programs: SPG Plat, Hyatt Diamond, AA EXP, UA 1K
Posts: 84
Yes you are correct - it was Dina Rata. It was not a buffet though; I was provided an a-la-carte menu (albeit with a number of items unavailable)
I was using pics I took to refresh my memory (stay was in late May; I try to avoid posting reviews right away to be as fair as possible)
Pic in elevator - notice restaurant name: http://i.imgur.com/DfToisu.jpg
Sad snacks: http://i.imgur.com/K8NcG9q.jpg
I was using pics I took to refresh my memory (stay was in late May; I try to avoid posting reviews right away to be as fair as possible)
Pic in elevator - notice restaurant name: http://i.imgur.com/DfToisu.jpg
Sad snacks: http://i.imgur.com/K8NcG9q.jpg
#837
Join Date: Dec 2006
Location: USA
Posts: 3,945
No recent update here. Been avoiding this property. To answer your other question, there isn't any pullout couches. I haven't stayed at their top suites, so not sure regarding those.
#838
#839
Join Date: Apr 2004
Posts: 1,614
Well, the OP seemed to be looking for the cheapest options, but it does make sense to weigh all transit cost deltas vs. tolerances for associated levels of pain and suffering - obviously, this analysis will vary for different people.
I've updated my original post (#824) with yellow cab/UBER estimates. Here are estimates from the 3 major airports in the area to the ANDAZ Wall St:
JFK ->anywhere in Manhattan
http://uberestimate.com/fare/9vaexkiw/
EWR -> Andaz Wall St
http://uberestimate.com/fare/lixx/
LGA -> Andaz Wall St
http://uberestimate.com/fare/b203/
I've updated my original post (#824) with yellow cab/UBER estimates. Here are estimates from the 3 major airports in the area to the ANDAZ Wall St:
JFK ->anywhere in Manhattan
http://uberestimate.com/fare/9vaexkiw/
EWR -> Andaz Wall St
http://uberestimate.com/fare/lixx/
LGA -> Andaz Wall St
http://uberestimate.com/fare/b203/
#840
Join Date: Apr 2004
Posts: 1,614
We did experience a few miscues with the FD staff on our first night, but everything was promptly reserved to our satisfaction.
The rooms were showing some some sign of wear, i.e. the veneer on the closet doors was showing signs of peeling and some of the furnishings had seen better days, however none of this detracted from our guest experience,
There was a wide variety of soft drinks and bottled water in the refrigerator, along with a wide variety of snacks on the counter; both were replenished throughout our stay.
The Globalist breakfast in Dina Rata was the full buffet, which had a wide variety of hot and cold items that were well prepared and presented. Service at breakfast was very good.