Hyatt Place Tucson/Airport REVIEW - MASTER THREAD
Jan 9, 2008, 2:42 pm
#1
Original Poster
Join Date: Nov 2000
Posts: 1,152
Hyatt Place Tucson/Airport REVIEW - MASTER THREAD
Any comments?
Are the bedrooms pretty soundproof (from the living room area)?
Also does goldpassport elite status match? fax #? I will be staying at that property very often for business.
Are the bedrooms pretty soundproof (from the living room area)?
Also does goldpassport elite status match? fax #? I will be staying at that property very often for business.
Jan 9, 2008, 8:32 pm
#4
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
However, the only benefit to being a Diamond at HP properties is somewhat more points (3 points per dollar and 500 bonus points) so it might not be that great a plan to do a status match. Be sure to signup for the 2500 bonus points per stay - and the double stay credit offers that are currently running.
Jan 18, 2008, 4:56 pm
#5
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
Tier Match
Dear FlyerTalk Members:
As I reviewed this thread I found there are some questions of how to request a tier match. Please complete the following process. Please, fax a copy of your current statement showing your Platinum or Diamond status with either Marriott, Hilton, Starwood or Priority Club that reflects either 10 stays or 30 nights (within the last 12 months) with the competitor. Please, attention the fax to the Gold Passport Supervisor and reference a tier match. Please be sure to provide the complete statement as the summary is not sufficient. Then, allow approximately 7 to 10 business days for the process to be completed. Unfortunately, if you are to use the fax number provided in post number two (2), there is an added processing time as these documents are redirected to another area in the department for later distribution.
Thank you for your continued support of the Hyatt Gold Passport program.
Sincerely,
Karen Smith
Gold Passport Concierge
As I reviewed this thread I found there are some questions of how to request a tier match. Please complete the following process. Please, fax a copy of your current statement showing your Platinum or Diamond status with either Marriott, Hilton, Starwood or Priority Club that reflects either 10 stays or 30 nights (within the last 12 months) with the competitor. Please, attention the fax to the Gold Passport Supervisor and reference a tier match. Please be sure to provide the complete statement as the summary is not sufficient. Then, allow approximately 7 to 10 business days for the process to be completed. Unfortunately, if you are to use the fax number provided in post number two (2), there is an added processing time as these documents are redirected to another area in the department for later distribution.
Thank you for your continued support of the Hyatt Gold Passport program.
Sincerely,
Karen Smith
Gold Passport Concierge
Sep 26, 2008, 9:56 am
#6
Join Date: Jan 2005
Location: Bethesda, MD
Programs: UA Million Miler, Marriott Titanium, Hilton Gold
Posts: 814
what is the correct fax number for the status match??
Dear FlyerTalk Members:
As I reviewed this thread I found there are some questions of how to request a tier match. Please complete the following process. Please, fax a copy of your current statement showing your Platinum or Diamond status with either Marriott, Hilton, Starwood or Priority Club that reflects either 10 stays or 30 nights (within the last 12 months) with the competitor. Please, attention the fax to the Gold Passport Supervisor and reference a tier match. Please be sure to provide the complete statement as the summary is not sufficient. Then, allow approximately 7 to 10 business days for the process to be completed. Unfortunately, if you are to use the fax number provided in post number two (2), there is an added processing time as these documents are redirected to another area in the department for later distribution.
Thank you for your continued support of the Hyatt Gold Passport program.
Sincerely,
Karen Smith
Gold Passport Concierge
As I reviewed this thread I found there are some questions of how to request a tier match. Please complete the following process. Please, fax a copy of your current statement showing your Platinum or Diamond status with either Marriott, Hilton, Starwood or Priority Club that reflects either 10 stays or 30 nights (within the last 12 months) with the competitor. Please, attention the fax to the Gold Passport Supervisor and reference a tier match. Please be sure to provide the complete statement as the summary is not sufficient. Then, allow approximately 7 to 10 business days for the process to be completed. Unfortunately, if you are to use the fax number provided in post number two (2), there is an added processing time as these documents are redirected to another area in the department for later distribution.
Thank you for your continued support of the Hyatt Gold Passport program.
Sincerely,
Karen Smith
Gold Passport Concierge
Jul 2, 2009, 7:47 am
#9
Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,886
JoeBagodonuts is correct, this HP is like every other standard HP I have ever seen. No difference, all similar in layout and style.
This one is out by the airport, so you have to drive a bit to get back into Old Pueblo proper.
This one is out by the airport, so you have to drive a bit to get back into Old Pueblo proper.
Jul 3, 2009, 10:58 am
#10
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
HP certainly adheres to the brand identity more than most hotels (look at those Summerfield Suites!) And thats why most HP property websites use stock photos. But there are points of difference: service and location; the room HVAC (window mount versus "central"); and the fitness centers. So I thought I'd ask.
Jul 4, 2009, 12:13 am
#11
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,855
OK, having stayed there for the second time (the first was during the remodeling so I thought I'd give it another chance) about 6 months ago, I'd never return. Also, it seems to be inordinately expensive for a random HP.
Mar 20, 2010, 8:22 am
#12
Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,886
Wall unit ACs are hard to control in terms of either heat or AC.
Housekeeping never set foot in our rooms until after 5PM except, of course, for the last day we were there.
Never replaced soap or shampoo - we had to request it at the front desk.
Great big LG HD TV with all the hookups in the room.
Sofa converts into a hide-a-bed.
Adequate parking.
Located way down in S Tucson next to the airport.
Only Hyatt game in town.
Housekeeping never set foot in our rooms until after 5PM except, of course, for the last day we were there.
Never replaced soap or shampoo - we had to request it at the front desk.
Great big LG HD TV with all the hookups in the room.
Sofa converts into a hide-a-bed.
Adequate parking.
Located way down in S Tucson next to the airport.
Only Hyatt game in town.
Mar 20, 2010, 10:12 am
#13
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,855
And a depressing game at that. I gave up on this hotel and now stay at the nearby Courtyard the night before heading to Canyon Ranch. The Courtyard is also walking distance to several fast food places, the HP isn't.
May 30, 2010, 2:31 pm
#14
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,668
Just home. Selected because its the only Hyatt in town and I want my stay credit. I would stay there again but not perfect.
Positives:
1. Quiet. Very close to airport but apparently not under climb out.
2. No CS issues. They even actually read the special requests in advance, and made up the sofa bed for the third person. Friendly staff especially the kids at check-in.
Negatives:
1. The computers were shut down and the signs were not new. I guess they got tired of refereeing spats. To me this is a major complaint since I quit carrying the old laptop because they promise they have them. I do use them to check weather and flights and book the next hotel, etc.
2. Little in the way of dining even if you drive a ways.
Positives:
1. Quiet. Very close to airport but apparently not under climb out.
2. No CS issues. They even actually read the special requests in advance, and made up the sofa bed for the third person. Friendly staff especially the kids at check-in.
Negatives:
1. The computers were shut down and the signs were not new. I guess they got tired of refereeing spats. To me this is a major complaint since I quit carrying the old laptop because they promise they have them. I do use them to check weather and flights and book the next hotel, etc.
2. Little in the way of dining even if you drive a ways.
Last edited by jayer; Jan 30, 2011 at 3:37 pm
Jan 29, 2011, 11:17 pm
#15
Join Date: Jul 2007
Location: stuck at home now.
Programs: status-less.
Posts: 486
Had three stays this week. Yes, hotel-hopping to get extra points and stay credits.
As for the purpose of this thread, I have to say this has been one of the better HPs I've stayed at. The room and the breakfast are indistinguishable from any other HP (but if you like it, consistency is a good thing; isn't that what built McDonalds?). However, the staff has been two notches above the rest, proactively recognizing Diamond status and knowledgeable about both the G bonus and the Diamond amenity. And to my great surprise, this is the first HP ever where all the points (base, diamond, Gx and diamond amenity) posted correctly!
Previous posters are correct that food options in the airport area are very weak, but finding non-chain, non-fast-food seems to be a general Tucson issue unless you go downtown or near the University. Computers and printer were both in working order. AC a little bit loud when running, but turning the fan down to low speed fixed it. And unlike many other places, you can in fact turn it fully off if external temperature permits.
One minor oddity - while the tap water is good to the taste, here and at other airport area hotels there's a bunch of air in the water supply that makes it look milky when first drawn from the tap. It is, however, just dissolved air and goes away by itself if left to settle for a moment. Oh, and for the real detail nuts, for unknown reasons the TV channels in your room are not in the same order as they are on the monitors of the exercise equipment. Channel 14 in one place is channel 22 in the other.
As for the purpose of this thread, I have to say this has been one of the better HPs I've stayed at. The room and the breakfast are indistinguishable from any other HP (but if you like it, consistency is a good thing; isn't that what built McDonalds?). However, the staff has been two notches above the rest, proactively recognizing Diamond status and knowledgeable about both the G bonus and the Diamond amenity. And to my great surprise, this is the first HP ever where all the points (base, diamond, Gx and diamond amenity) posted correctly!
Previous posters are correct that food options in the airport area are very weak, but finding non-chain, non-fast-food seems to be a general Tucson issue unless you go downtown or near the University. Computers and printer were both in working order. AC a little bit loud when running, but turning the fan down to low speed fixed it. And unlike many other places, you can in fact turn it fully off if external temperature permits.
One minor oddity - while the tap water is good to the taste, here and at other airport area hotels there's a bunch of air in the water supply that makes it look milky when first drawn from the tap. It is, however, just dissolved air and goes away by itself if left to settle for a moment. Oh, and for the real detail nuts, for unknown reasons the TV channels in your room are not in the same order as they are on the monitors of the exercise equipment. Channel 14 in one place is channel 22 in the other.