thanks for sharing

Hotel Slash us the Priceline engine
 

I found out when my booking got screwed up. I booked a two bedroom suite or so i thought, the staff said I had booked a one bedroom. I showed them my booking on my laptop and they showed me what they received from priceline. Not a Hotel Slash booking, staff said they are not allowed to upgrade Priceline customers for free. I paid the extra $100, wrote a review about it and Hotel Slash reached out. You can see it in this thread. I never followed up but I still have the computer printout the hotel gave me.

I think the advantage of Hotel Slash is you know the identity of the Hotel ahead of time Vs Priceline or Hotwire. I have not compared prices between the two and frankly, I would pay Slash slightly more for knowing where I am going.
Edit does not let me correct the title for some reason. Uses not Us.

Just tried HotelSlash for my upcoming trip in Istanbul. Holiday inn istanbul city - they gave me a figure of $433 x2 = $866/ $344.37

I paid via Expedia and Topcashback for $909.05/722.92 with cashback $72.72/£57.83 = $838.34/£665.09

Curious about recent experiences

I have used them about five times now and are happy to use them.

Epecially if I want an hotel which isn't part of a chain where I can earn points such as Hilton, Marriott, etc. Because, in general you only earn hotel points if you book directly via the hotel chain website.

I booked Marriott twice via Hotelslash. Once I didn't get Marriott points, the second time I received a few Marriott points. So it's hit or miss.

In general they have very competitive prices, and what stands out, is that for the majority of prices, it's fully refundable. I already booked an hotel weeks in advance to secure the price, and just a few days before travel, I switched to an even cheaper non-refundable price. Actually, you can't change your booking with them, but you have to book again and cancel the old reservation.

Never had any issues so far with overbooking, or payment. And refunds are generally done within a week or so.

A cool feature they have is that you can submit your orginal booking (even it was not via Hotelslash) and they track price drops. Worked for me a few times!

Happy customer so far here!

That is a cool feature.

For anyone who does not know this, HotelSlash automatically tracks any reservation which you book through them; so no need to submit.

I haven't been able to get anything cheaper from them. Maybe I am just that good at finding deals? Not sure.

same unfortunately

I joined a while back and have never found cheaper rates I could use (I have a friend's Hyatt F&F and that's usually best) but I just got a great result. Fairmont Mayakoba over Thanksgiving, deluxe casita all-inclusive - refundable until 60 days out - for less than the lowest Accor promo non-inclusive rate for that room type. It's not easy exactly, the engine pulls zillions of rates from different places and you have to use filters and scroll a lot, but well worth it. Hope it works out!

I initially seem to encounter this as well; but what HotelSlash quotes includes taxes — so although it is not perfect, HotelSlash often does win out in finding the least expensive rates that what are advertised elsewhere.

That is my personal experience with it, anyway...

Sort of. On the rate I booked the destination fee and a local tourism tax were NOT included in the HotelSlash rate, but were disclosed before booking. Best I can tell they weren't included in any of the competing quotes either, so at least things were consistent.

Do not use Hotelslash
 

Hotelslash will not help you if there is a problem. They told me their supplier/priceline was refused a refund so they would not help me and basicly told me too bad for me.. Then lat them know if I can get a refund. They literally put it on me.

It's clear that the hotel is under renovation/construction, as your photo on Tripadvisor suggests. I'm not sure that makes the hotel dangerous or unsafe, and many of the things you're upset about (toilets being collected outside the hotel for removal, rooms with construction materials inside) are quite clearly a product of those renovations. If you felt like the hotel was uncomfortable on arrival because of the construction, you'll have to work with the hotel to arrange for a refund. You can also process a credit card chargeback.

The photos of the hotel's standard rooms do not appear to have microwaves or refrigerators. Your photo on Tripadvisor has a ramped curb with a path to the front entrance, around the orange cones, that would seemingly be ADA-compliant. Before you ask, I do not work for Hotelslash or Autoslash or the hotel.

Just FYI, a chargeback on a HotelSlash booking doesn’t penalize the hotel — it leaves us holding the bag. We’ve already been invoiced by our supplier for this stay, so if a guest disputes and wins, we’re simply out the cost of a prepaid, non-refundable reservation that was abandoned. That’s not a plea for sympathy; it’s just how the wholesale/OTA pipeline works.

We genuinely do go to bat for guests when a property is in poor condition or misrepresents itself, and regulars here know we push suppliers hard when a hotel drops the ball. But with any OTA, the only way to resolve these situations is if the guest contacts us while they’re still onsite, so we can verify the issue and negotiate a relocation or refund in real time. Walking out first and looping us in later removes our ability to do anything meaningful — that’s true across the entire industry, not unique to us.

Of course, cardholders can dispute charges if they feel it’s warranted. But a chargeback isn’t a magic workaround for a nonrefundable rate, and it doesn’t force a hotel to grant a refund they’re refusing. What we can do — and what we always do when given the opportunity — is pursue compensation through the proper channels, as long as the guest works with us in the moment and provides the documentation we need.