Tulum Mistake Rate
#16
Join Date: Apr 2002
Location: NYC
Posts: 9,120
I suspect they'll refuse the booking if really Tulum, and not one of the all-ins outside of Tulum. Tulum only has independently owned small hotels and the owners are not likely to be accommodating. If high season best have an alternative as most hotels will sell out.
#17
Original Poster
Join Date: Nov 2021
Posts: 17
My check-in is Feb 10 and I cannot find any (reasonable) hotels with cancellations for Feb 10 (assuming I would start a new reservation at a backup property on the 11th), thus I have a hotel that is refundable through 2/4. If my original reservation hasnt been cancelled at that point, I plan to cancel my refundable reservation and gamble checking in, knowing I may have to book a last minute property on the ground...
#19
Join Date: Sep 2003
Location: OSL
Posts: 2,643
I once got a mistake rate at the One & Only Cape Town through Expedia. Seem to recall I booked refundable as when I came across the rate, plans weren't sure. $67 vs. $670+ at the time. I was fairly nervous checking in but hotel made no point about it when I checked in. Great rate, didn't like the hotel... even at that rate. Caveat, this must be coming up on 10 years...
#21
Join Date: Oct 2013
Posts: 155
#22
Original Poster
Join Date: Nov 2021
Posts: 17
#28
Join Date: Jan 2005
Location: Nashville
Posts: 76
Not a hotel but read the fine print.
Do not call. First, it gives them a good opportunity to cancel since you aren't literally standing at the front desk where you could potentially cause a scene in front of other guests. Second, even if they do "confirm" it, you aren't actually guaranteed anything -- some underpaid front desk employee saying "si, you have a reservation" over the phone doesn't mean a manager won't catch it later, say the front desk employee was wrong, and try and cancel the booking anyway.
I agree with the other commenters it's a toss-up ... I've had these types of bookings both honored and denied in equal measure. If you wanted to go to Tulum anyway, book a (semi) refundable backup option. If you are only going because of the deal...get ready to gamble.
EDIT: By the way, I wouldn't beat yourself too much over not choosing the prepaid option. While it would've been the better choice, it still wouldn't have eliminated the possibility of the hotel trying to charge you more on arrival, or claiming Expedia was wrong somehow.
I agree with the other commenters it's a toss-up ... I've had these types of bookings both honored and denied in equal measure. If you wanted to go to Tulum anyway, book a (semi) refundable backup option. If you are only going because of the deal...get ready to gamble.
EDIT: By the way, I wouldn't beat yourself too much over not choosing the prepaid option. While it would've been the better choice, it still wouldn't have eliminated the possibility of the hotel trying to charge you more on arrival, or claiming Expedia was wrong somehow.