Jan 9, 2019, 7:26 pm
Last edit by: MileageAddict
The Friends and Family rate is intended to be offered to travellers who are "friend and family members" of a Carlson employee. That could be a hotel employee, a travel agent (Carlson Wagonlit) or restaurant employee (TGIF) (TGIF sold to Sentinel Capital Partners as of July 2014).
When you book the rate, you are supposed to have the basic data on your friend available at check-in for the hotel to verify that you are indeed authorized to use that rate. Generally, if they ask, they ask for:
1) Employee Name
2) Work location
Please consider that, as per T&C, only employee name and location can be requested only at the check in time.
The new code is RHGRFNF
NOTE:
Booking a rate that you're not entitled to book may result in rate adjustments and Club Carlson account freezing.
In general, the rate is €80 per night in Europe.
*These stays post as "Ineligible" - non-qualifying, non-stay, non-points earning ... so, in sum, don't associate a F&F reservation with your Gold Points account, unless elite perks you hope to enjoy are worth the risk.
When you book the rate, you are supposed to have the basic data on your friend available at check-in for the hotel to verify that you are indeed authorized to use that rate. Generally, if they ask, they ask for:
1) Employee Name
2) Work location
Please consider that, as per T&C, only employee name and location can be requested only at the check in time.
The new code is RHGRFNF
NOTE:
Booking a rate that you're not entitled to book may result in rate adjustments and Club Carlson account freezing.
In general, the rate is €80 per night in Europe.
*These stays post as "Ineligible" - non-qualifying, non-stay, non-points earning ... so, in sum, don't associate a F&F reservation with your Gold Points account, unless elite perks you hope to enjoy are worth the risk.
Carlson Hotels (Radisson) Family & Friends Rate 2018 - 2019 Thread
Mar 5, 2018, 2:10 am
#2
Join Date: Nov 2007
Location: Leeds UK
Programs: BD, AA, BA, CO Marriott Plat>gold, Hyatt Diamond>Plat,Hilton Gold SPG Gold PC Plat
Posts: 1,093
Just noticed that when going to book a FF rate night the wording has changed to
"Before booking this rate, please note that the eligible Team Member must book rate using a brand or Radisson Hotel Group email address and the reservation should be forwarded to the friend/family member. If booked by friend or family member, a Friends & Family Rate Booking Form must be completed and signed by the eligible Team member and presented at the time of check-in by the friend or family member, along with a picture ID (driver's license, state ID, etc.). The form is available via Connect, RezPortal or from your Human Resources Department."
"Before booking this rate, please note that the eligible Team Member must book rate using a brand or Radisson Hotel Group email address and the reservation should be forwarded to the friend/family member. If booked by friend or family member, a Friends & Family Rate Booking Form must be completed and signed by the eligible Team member and presented at the time of check-in by the friend or family member, along with a picture ID (driver's license, state ID, etc.). The form is available via Connect, RezPortal or from your Human Resources Department."
Mar 7, 2018, 12:57 am
#4
Join Date: Nov 2007
Location: Leeds UK
Programs: BD, AA, BA, CO Marriott Plat>gold, Hyatt Diamond>Plat,Hilton Gold SPG Gold PC Plat
Posts: 1,093
Mar 8, 2018, 5:30 am
#5
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Just noticed that when going to book a FF rate night the wording has changed to
"Before booking this rate, please note that the eligible Team Member must book rate using a brand or Radisson Hotel Group email address and the reservation should be forwarded to the friend/family member. If booked by friend or family member, a Friends & Family Rate Booking Form must be completed and signed by the eligible Team member and presented at the time of check-in by the friend or family member, along with a picture ID (driver's license, state ID, etc.). The form is available via Connect, RezPortal or from your Human Resources Department."
"Before booking this rate, please note that the eligible Team Member must book rate using a brand or Radisson Hotel Group email address and the reservation should be forwarded to the friend/family member. If booked by friend or family member, a Friends & Family Rate Booking Form must be completed and signed by the eligible Team member and presented at the time of check-in by the friend or family member, along with a picture ID (driver's license, state ID, etc.). The form is available via Connect, RezPortal or from your Human Resources Department."
what was going on over the years but were allowing it to fill the rooms. Looks like they do not need these
customers any more. It is a brilliant way to throttle the supply of excess inventory. If they have unfilled rooms,
I expect to have this pre-condition relaxed again later....
Mar 8, 2018, 6:16 am
#6
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I expect that the impact at the best Carlson properties during the best times of the year for a visit will be this: anything but materially more availability. Even as I wish it would be otherwise.
Mar 8, 2018, 6:19 am
#7
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Mar 14, 2018, 11:41 pm
#10
Join Date: Oct 2011
Posts: 3,837
They've started cracking down on reservations made prior to the change:
Thank you for your booking below with the Radisson Blu Plaza Hotel XXX, we note your booking has been made on the Family & Friend rate as per rate rules, this rate is for leisure travel purposes only and is provided on room only basis, can we please confirm these bookings are indeed for a vacation.
Furthermore, when booking this rate, a pop-up notice would have appeared requesting you to provide details of the employee name, work location and work e-mail address of family/friend member within our hotel group. These details were not provided via the comment field, kindly confirm to verify your eligibility, and secure your booking.
Furthermore, when booking this rate, a pop-up notice would have appeared requesting you to provide details of the employee name, work location and work e-mail address of family/friend member within our hotel group. These details were not provided via the comment field, kindly confirm to verify your eligibility, and secure your booking.
Mar 23, 2018, 3:38 pm
#12
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,423
Mar 26, 2018, 1:22 am
#15
Join Date: Feb 2018
Posts: 3
There is no more -25% discount on food and beverage in hotel (
