Hyatt Regency Yogyakarta $15/night multi-month deal. Globalist status for $1000
May 23, 2018, 12:36 am
#17
Join Date: Mar 2007
Location: Bali
Programs: GA Gold, BA Silver, HH Gold, IHG Gold
Posts: 221
Warmest greeting from Hyatt Regency Yogyakarta.
Regret to inform you that on 17 May 2018, there was a glitch in our system which mistakenly displayed a very low rate of only USD 15++. We also note that there is a booking under your name made with that wrong rate.
Kindly cancel the booking or alternatively, we will proceed with the booking and charge your credit card a non-refundable amount for the whole stay.
Please let us know by Thursday 24th, May 2018.
Thank you.
Regret to inform you that on 17 May 2018, there was a glitch in our system which mistakenly displayed a very low rate of only USD 15++. We also note that there is a booking under your name made with that wrong rate.
Kindly cancel the booking or alternatively, we will proceed with the booking and charge your credit card a non-refundable amount for the whole stay.
Please let us know by Thursday 24th, May 2018.
Thank you.
May 23, 2018, 5:46 am
#20
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,666
Yea, this is confusing, it sounds like they will charge the $15/day, because they can't charge an amount that they haven't inform you about. So they are honoring it, basically, unless you voluntarily cancel it, it seems.
My question is the following: What will happen if you let the charge go through now, but want to cancel later, when you know for sure if you're going or not. Will they accept to refund it then? I guess it may depend how close to the stay you want to cancel, and how much demand there is for the rooms.
My question is the following: What will happen if you let the charge go through now, but want to cancel later, when you know for sure if you're going or not. Will they accept to refund it then? I guess it may depend how close to the stay you want to cancel, and how much demand there is for the rooms.
May 24, 2018, 11:57 pm
#22
Original Poster
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Yea, this is confusing, it sounds like they will charge the $15/day, because they can't charge an amount that they haven't inform you about. So they are honoring it, basically, unless you voluntarily cancel it, it seems.
My question is the following: What will happen if you let the charge go through now, but want to cancel later, when you know for sure if you're going or not. Will they accept to refund it then? I guess it may depend how close to the stay you want to cancel, and how much demand there is for the rooms.
My question is the following: What will happen if you let the charge go through now, but want to cancel later, when you know for sure if you're going or not. Will they accept to refund it then? I guess it may depend how close to the stay you want to cancel, and how much demand there is for the rooms.
“Further to your questions, we confirm that we will charge USD 15 ++ or 18 net / room / night for the whole reservation and it is non refundable. “
Last edited by Mauibaby2008; May 25, 2018 at 1:27 am
Jul 8, 2018, 8:09 am
#26
Join Date: May 2005
Location: East Bay, CA
Programs: AA EXP, Marriot LTP, Hyatt Globalist
Posts: 291
I'm headed there next week. I don't understand why your stay only gave you one night's credit...? And how was your stay overall?
Last edited by wcrhkd; Jul 8, 2018 at 8:10 am Reason: addition
Jul 8, 2018, 10:31 am
#27
Original Poster
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Jul 8, 2018, 7:02 pm
#28
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
I know many people booked to help requalify for Globalist, hence why I posted about it.
Jul 8, 2018, 9:05 pm
#29
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
The stay was fine, but as a mid level status member, no breakfast or lounge was offered. One extra night was added, after the initial booking. That’s the only night that got stay credit.
I know many people booked to help requalify for Globalist, hence why I posted about it.
I know many people booked to help requalify for Globalist, hence why I posted about it.
Jul 29, 2018, 6:30 pm
#30
Join Date: May 2005
Location: East Bay, CA
Programs: AA EXP, Marriot LTP, Hyatt Globalist
Posts: 291