Hilton El San Juan Resort 2-bdr Suite, ~100/night
Jun 13, 2017, 5:55 pm
#76
Join Date: Jan 2017
Programs: EY plat, TK plat, UA 1K, AF plat, AS MVP75K
Posts: 197
We've been staying here for the last 3 days and really enjoying our time. We have another 2 nights to go, so if you have any specific questions you want ask or want me to check out, just shoot a reply. I declined the Presidential suite upgrade because I made 2 reservations and wanted to get all 6 suites next to each other since we traveling as a group of 8 (6 adults and 2 kids). I agree that the x45/x47/x49 has great views and our other suites x36/x38/x40 also has great views.
Just to reiterate previous posters comments, make sure to ask for separate breakfast checks for each of the room (2 person per room). When I check the room bill on the TV app, they've already taken them off bill. I would suggest having cash instead for tips so there's no confusion on the bill later.
If you plan to go to Old Town, I would highly suggest just getting a taxi (ask the bellhop to call one up) instead of renting a car from the Enterprise across the street. We were able to get a taxi van for all 8 people and they charge $25 to drop you off at Plaza Colon. We took the different free trolleys around Old Town and then took another taxi back to the hotel (another $25). Getting to Old Town by car is easy... navigating the narrow streets of Old Town and finding parking seems like a big hassle (plus the crazy one way streets). So even though renting a midsize car and gas (~ $35) is cheaper, not worth the stress and headache.
Just to reiterate previous posters comments, make sure to ask for separate breakfast checks for each of the room (2 person per room). When I check the room bill on the TV app, they've already taken them off bill. I would suggest having cash instead for tips so there's no confusion on the bill later.
If you plan to go to Old Town, I would highly suggest just getting a taxi (ask the bellhop to call one up) instead of renting a car from the Enterprise across the street. We were able to get a taxi van for all 8 people and they charge $25 to drop you off at Plaza Colon. We took the different free trolleys around Old Town and then took another taxi back to the hotel (another $25). Getting to Old Town by car is easy... navigating the narrow streets of Old Town and finding parking seems like a big hassle (plus the crazy one way streets). So even though renting a midsize car and gas (~ $35) is cheaper, not worth the stress and headache.
So what should i expect to get? 2 connected rooms?
Jun 13, 2017, 6:09 pm
#77
Join Date: Jul 2013
Location: Austin, Texas
Posts: 400
Jun 13, 2017, 6:11 pm
#78
Join Date: Jan 2017
Programs: EY plat, TK plat, UA 1K, AF plat, AS MVP75K
Posts: 197
Jun 13, 2017, 6:39 pm
#79
Join Date: Jul 2013
Location: Austin, Texas
Posts: 400
I can't open the reservation from the Hilton website (because I already checked in) but my email reservation confirmation states "1 KING OCEANFRONT SUITE" on one email and "2 QUEEN OCEANFRONT SUITE" on the other. This email was from January.
Jun 13, 2017, 10:31 pm
#80
Join Date: Jul 2015
Location: SRQ, AMS, AGP
Posts: 200
No problem checking in and they were accomdating and aware of the booking ...irregularities. That said although I did online check in and selected specific rooms, arriving I found that my room selection had been overwritten. I mentioned this to the desk clerk at check in and it was, however cleared up quickly without issue.
