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Sandman Signature Vancouver Airport from 5 triple

Sandman Signature Vancouver Airport from 5 triple

Old Mar 31, 15, 1:31 pm
  #16  
 
Join Date: Sep 2013
Location: SMF
Posts: 1,240
Originally Posted by toflyer View Post
got a call from a vancouver number, which upon checking was Sandman Vancouver. I unfortunately missed the call. I have a one night booking at Sandman Mississauga. Wondering if anyone else got this call?
That's interesting, I know I haven't gotten a call yet. I find it interesting that the Vancouver Sandman would call when you have a reservation booked at the Mississauga location. Did they leave a voicemail? We'll see if somebody else gets a call as well.
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Old Mar 31, 15, 2:58 pm
  #17  
 
Join Date: Mar 2014
Location: YVR, HKG
Programs: SPG, Nexus, Aeroplan, AMEX MR, BA Avios
Posts: 104
just got a call that they cancelled all my reservations. they won't be honoring this rate.
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Old Mar 31, 15, 3:14 pm
  #18  
 
Join Date: Dec 2005
Location: Canada! eh?
Programs: UA 1K
Posts: 354
I just got a call.. they want me to pay the correct rate..

Of course i'm cancelling. . oh well..
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Old Mar 31, 15, 3:52 pm
  #19  
 
Join Date: Mar 2013
Posts: 65
Originally Posted by schnitzer View Post
I just got a call.. they want me to pay the correct rate..

Of course i'm cancelling. . oh well..
Got the call too.
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Old Mar 31, 15, 5:09 pm
  #20  
 
Join Date: Mar 2015
Posts: 1
delete

Last edited by Bluebabe; Apr 13, 15 at 3:58 pm
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Old Mar 31, 15, 6:45 pm
  #21  
 
Join Date: Jun 2009
Location: YVR
Programs: UA 1K, IHG AMB, Marriott Gold
Posts: 124
Got today the email below:


Thank you for your recent Booking.com reservations at the Sandman Hotel Vancouver City Centre.

Unfortunately, we experienced a system glitch where an incorrect rate was confirmed on the third party site. For the same room type you have already reserved, we would be able to offer our Best Available Rate as follows:

Room 1
Jan 2: $119

Room 2
Jan 2: $119

We tried to reach you by phone but was unable to connect to you. At your earliest convenience, please call us at 1-800-726-3626, or email us at [email protected]. We would then be able to further assist you with this reservation.

Thank you.

Regards,

Anne Cheng | Central Reservations Lead Agent
SANDMAN HOTELS, INNS & SUITES
Central Reservations Office | 10251 St. Edwards Drive | Richmond BC | V6X 2M9

Toll Free 1 800 SANDMAN (726 3626) | Phone 604 276 1160 | Fax 604 276 1165
www.sandmanhotels.com | www.sandmansignature.com
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Old Apr 2, 15, 10:28 am
  #22  
 
Join Date: Sep 2013
Location: SMF
Posts: 1,240
Does anybody else still have their reservations intact? I have yet to receive a phone call or email and my reservations through priceline are still showing up. Both my reservations were for the Vancouver Airport location.
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Old Apr 2, 15, 11:29 am
  #23  
 
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 3,971
It seems these happen all the time, how do these rates get botched so often?
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Old Apr 2, 15, 6:12 pm
  #24  
 
Join Date: Apr 2006
Location: YYC-LAS
Programs: AC Fly-Free-Forever Winner
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Originally Posted by Big4Flyer View Post
Does anybody else still have their reservations intact? I have yet to receive a phone call or email and my reservations through priceline are still showing up. Both my reservations were for the Vancouver Airport location.
I still have my reservations. No phone message left nor email and my booking.com reservations still intact. Maybe because my reservations are in February of 2016 and they are busy cancelling reservations that are coming up first?
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Old Apr 2, 15, 6:48 pm
  #25  
 
Join Date: Sep 2013
Location: SMF
Posts: 1,240
Originally Posted by cko64 View Post
I still have my reservations. No phone message left nor email and my booking.com reservations still intact. Maybe because my reservations are in February of 2016 and they are busy cancelling reservations that are coming up first?
My first reservation is in about a month and is still intact. What location is yours for? I wonder if each hotel is handling it differently.
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Old Apr 2, 15, 8:53 pm
  #26  
 
Join Date: Jun 2009
Location: YVR
Programs: UA 1K, IHG AMB, Marriott Gold
Posts: 124
Originally Posted by cko64 View Post
I still have my reservations. No phone message left nor email and my booking.com reservations still intact. Maybe because my reservations are in February of 2016 and they are busy cancelling reservations that are coming up first?
My reservations are in January and February 2016 and they cancelled all of them!
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Old Apr 2, 15, 9:20 pm
  #27  
 
Join Date: Sep 2009
Programs: SPG Plat, AE*E, Hyatt Diamond, AAdv, BA Exec
Posts: 247
Sandman Signature Vancouver Airport from £5 triple

My booking made through booking.com is still intact. It's for one night in mississauga. I got a call that I missed.
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Old Apr 3, 15, 12:14 pm
  #28  
 
Join Date: Sep 2013
Location: SMF
Posts: 1,240
Originally Posted by emmway411 View Post
found a new website that you can make installment payments on flights and trips flightlayaway.com
hahaha, as if anyone here actually would need this. Its hard enough actually finding people who pay cash for flights on FT, let alone who need an installment plan to do so.
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Old Apr 3, 15, 12:16 pm
  #29  
 
Join Date: Sep 2013
Location: SMF
Posts: 1,240
Finally got the email saying they'd like to offer a compromised rate of only $160 CAD, and this when their own website lists the same room for those nights at $128. I guess that's one way to get people to cancel, charge them more than it would be if they had never even made a reservation!
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Old Apr 3, 15, 2:51 pm
  #30  
 
Join Date: Oct 2006
Posts: 1,681
Originally Posted by Big4Flyer View Post
Finally got the email saying they'd like to offer a compromised rate of only $160 CAD, and this when their own website lists the same room for those nights at $128. I guess that's one way to get people to cancel, charge them more than it would be if they had never even made a reservation!
You expected more from the family of Phil Gaglardi? If you look up "corrupt politician" in the dictionary, there's a photo of him
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