tentseller

Thanks for your information

eponymous_coward

My experience as a frequent user of Hotels.com gift cards directly contradicts this: I have ALWAYS gotten free night credit with Hotels.com after using a Hotels.com gift card.

Oh, and the hotels.com website directly contradicts you (and whoever is telling you this) as well. Screenshot provided. Feel free to provide receipts now that I have shown mine.




https://www.raise.com/guarantee

I have literally never had a problem with a hotels.com electronic gift card I have purchased from Raise- I did get refunded for a physical card I did not get timely delivery for (not a hotels.com card). I also tend to consolidate my hotels.com gift cards into ones that are NOT listed in my Raise.com account using balance transfers as a security measure. I also don't leave balances sitting on gift cards for longer than a year.

tentseller

Thanks for the update on your experience and your tips.

ErasmusOzzy

i think so

rbAA

Wrong, I've used Hotels.com GC's for many bookings and received credit towards the free night AS LONG AS you don't use any of their, OTHER, frequent discount codes. I will use their discount codes when it's 10% (or more) off, as that's the same deal as the reward night and results in an immediate 10% discount. So, let's go to the T&C's:

"You will not collect Hotels.com® Rewards nights for:

• Free nights that you redeemed through Hotels.com® Rewards
• Free nights that you received as part of a special promotion
• Booked nights that you do not complete due to a change or cancellation
• Bookings made when not signed in to your account (although you can attach them to your account before you complete your stay)

Additionally, you will not collect nights for:

• Bookings made at an ineligible property
• Bookings made before you joined Hotels.com® Rewards
• Bookings made with an affiliate Hotels.com site
• Bookings made through Group Travel Services
• Hotel bookings made as part of a package
• Some bookings made using a discount coupon, voucher, or code."

chilehead

I'm not picky, so I just stick with my hotel rewards + points.

Concerto

How does it work with hotels.com if you need to book 2 rooms? Do you get credit for both rooms, or just one of them? The question is further complicated by the fact that there is another offer where if you book 2 nights, hotels.com will add 1 free night's credit to your account. I presume that the usual exclusions apply with this offer, i.e. a huge majority of the hotels offered on the site, but I've somehow been able to make it work in the past.

zach46290

Yes you generally get credit for multiple nights with hotels.com if you book more then one room.

Concerto

However, I booked the two rooms separately one after another, because there was a price difference (there was only one room left at the cheaper rate). Booking them at the same time yielded a higher rate overall. And I put the second booking in the name of the person occupying the room, which I don't think will be a problem for hotels.com. I fear that one only gets the credit if the booking is on one folio though. I will report back what happened after the stay is completed in 10 days time.

rc408

The credit will go to the owner of the Hotels.com account it was booked under despite the name on the reservation. Any hotel reward points will only be given to the registered guest based on the hotels T&C with 3rd party booking sites.

I've booked hotels for friends and family with my Hotels.com account and their name and I received the credit even though I did not stay at the property.

tentseller

That has been my experience as well. It goes to the hotels.com account that the room was booked under.
Putting actual occupants name with their room make checking in easier for them.

broland

I check if there's a discount code giving more than 10% off. If there is, I'll apply it, otherwise I'll go for the 10 nights x 1 free.

Mama

I use hotel.com to book non-chain hotels only. Many chain hotels these days dont give you stay credits/points if you don't book directly with them. But if you can earn points/stay credit with the chain hotels while booking through hotel.com. and the price is the same, why not earn both? That's a no brainer.

sokolov

I ditched hotels.com due to their short expiration of credits.

Pack

I received the following email last week.Introducing Gold Exclusives

To say thanks for being a Gold member, we're giving you Gold Exclusives. These include access to lovely stuff such as free breakfast, airport transfers and spa vouchers during your stay at selected hotels. Just keep an eye out for the gift box icon when booking.


Stay like a VIP

These properties have been highly rated for excellent service and as a Gold member, you'll enjoy guaranteed free WiFi*, complimentary room upgrades as well as early check in and late check out (subject to availability) when staying at one. Don't forget you'll get Gold Exclusives here too.

Look out for properties with the VIP Access icon.


Seems that it's a little like an actual status now. Will have a look around and report back.