FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Hotel Deals (https://www.flyertalk.com/forum/hotel-deals-607/)
-   -   [EXPIRED] Millennium Resort ,Patong Beach £3 - £25 (https://www.flyertalk.com/forum/hotel-deals/1577259-expired-millennium-resort-patong-beach-3-25-a.html)

timid_trnchcoat May 28, 14 9:41 pm

I too got the dreaded price increase email from Orbitz and elected to cancel. Thanks chokdee for posting!

Green28 May 30, 14 3:28 pm

That's awesome!! thanks for sharing

bill49mpr May 31, 14 8:40 am

No cancellation...yet
 
I have 2 separate unrefundable bookings with ebookers for 7 nights and 4 nights in August. Just the superior rooms. Booked on 15th and showing on my debit card on the 16th. No email cancellation yet and showing as upcoming trips in my ebookers a/c...

yyz1505 May 31, 14 9:09 am

Orbitz asked me to pay additional $$ otherwise they threatened to cancel the booking. After my complaints I received the following:
Response By Email (Ariel).(05/29/2014 01:12 PM)Dear. xxxxxxx,.Thank you for your email..We are currently in further discussions with the hotel regarding your reservation, so please give us until Wednesday 5 June to respond.. In the meantime your reservation will not be cancelled..As soon as we have more information we will be in touch again..
So I suppose if you want to keep your booking, you must complain and focus on the fact that a number of guests have already stayed at the hotel and the hotel honored the so-called error rate without asking to pay more.

Jaimito Cartero May 31, 14 11:25 am


Originally Posted by yyz1505 (Post 22955172)
So I suppose if you want to keep your booking, you must complain and focus on the fact that a number of guests have already stayed at the hotel and the hotel honored the so-called error rate without asking to pay more.

This is pretty normal. They knock the low hanging fruit off the tree. Play hardball, and perhaps you'll be fine. Worth a shot, and I don't think you have anything to lose.

BobKop Jun 2, 14 6:58 am


Originally Posted by bill49mpr (Post 22955066)
I have 2 separate unrefundable bookings with ebookers for 7 nights and 4 nights in August. Just the superior rooms. Booked on 15th and showing on my debit card on the 16th. No email cancellation yet and showing as upcoming trips in my ebookers a/c...



I did a non-refundable booking as well on top of some cancellables with eBookers, but here is something even more ridiculous: THEY ARE TRYING TO CHARGE ME EVEN THOUGH THEY ARE CANCELLING IT!!!! so pay REAL close attention to their cancellation emails.

Übernachtungen: 6 Guests: 2 44,28€
abzgl. nicht erstattbaren Stornierungskosten () 35,41€
Gesamter Erstattungsbetrag 8,87€



Edit: Getting me more worked up by the minute, their system doesn't include a note that they cancelled it. So the lovely lady on the phone is saying I cancelled it... go figure
Edit 2: Reason for cancelling is due to 'technical error'
Edit 3: Getting the full refund of course, but I wonder what would have happened if I had not called

chokdee Jun 2, 14 8:26 am

Yes the way this deal and any cancellations are being handled is getting more ridiculous by the minute. My non prepaid reservations with laterooms and booking.com were cancelled almost immediately...fair enough.

Then Orbitz weighed in and wanted to cancel a prepaid reservation for August. If I did not reply by 30th May they would cancel and refund anyway.
So today I get back from a Hotel jolly in Barcelona, check my email and still no cancellation. After reading updates on here re orbitz I have now replied that I understand from other sources that they (orbitz)are in further discussions with the hotel so will wait further news and then give my decision.

Prepaid bookings for December and next year with ebookers and expedia are also in tact with no communication.

Bearing in mind my first booking was cancelled the very next morning one would have expected all bookings to have received cancellation/reprice emails by now.There appears to be no rhyme or reason to any of this. :confused:

BobKop Jun 2, 14 10:49 am


Originally Posted by chokdee (Post 22964072)
Yes the way this deal and any cancellations are being handled is getting more ridiculous by the minute. My non prepaid reservations with laterooms and booking.com were cancelled almost immediately...fair enough.

Then Orbitz weighed in and wanted to cancel a prepaid reservation for August. If I did not reply by 30th May they would cancel and refund anyway.
So today I get back from a Hotel jolly in Barcelona, check my email and still no cancellation. After reading updates on here re orbitz I have now replied that I understand from other sources that they (orbitz)are in further discussions with the hotel so will wait further news and then give my decision.

Prepaid bookings for December and next year with ebookers and expedia are also in tact with no communication.

Bearing in mind my first booking was cancelled the very next morning one would have expected all bookings to have received cancellation/reprice emails by now.There appears to be no rhyme or reason to any of this. :confused:

My bookings with ebookers for December/January were cancelled...

tOcikA Jun 4, 14 12:16 pm


Originally Posted by yyz1505 (Post 22955172)
Orbitz asked me to pay additional $$ otherwise they threatened to cancel the booking. After my complaints I received the following:
Response By Email (Ariel).(05/29/2014 01:12 PM)Dear. xxxxxxx,.Thank you for your email..We are currently in further discussions with the hotel regarding your reservation, so please give us until Wednesday 5 June to respond.. In the meantime your reservation will not be cancelled..As soon as we have more information we will be in touch again..
So I suppose if you want to keep your booking, you must complain and focus on the fact that a number of guests have already stayed at the hotel and the hotel honored the so-called error rate without asking to pay more.

Could you please send me a pm with your complaints please?
Thank you!

abitlost Jun 4, 14 12:59 pm


Originally Posted by tOcikA (Post 22977527)
Could you please send me a pm with your complaints please?
Thank you!

I was sent the same general response as Chokdee based on my one-sentence email politely saying that I found the involuntary cancellation of a non-cancellable reservation unacceptable. I followed with a phone call, and, after a few holds, was told by the agent that the case would be handled by email.

chokdee Jun 4, 14 1:08 pm


Originally Posted by tOcikA (Post 22977527)
Could you please send me a pm with your complaints please?
Thank you!


No need to complain...see my PM.

SK AAR Jun 4, 14 2:44 pm

SALE
 
For those who got into this deal too late - or had their rooms cancelled, Millennium Resort is on flash sale at Asiawebdirect:

http://www.asiawebdirect.com/ticktoc...ve_hero_ttd:v1

THB 2,700 Net for Superior room (breakfast excluded) is quite good.

Ladyallenfla Jun 4, 14 2:50 pm

Woohoo! Just received confirmation from Orbitz that after further discussions with the hotel, they will honor my reservations at the original price booked. Thank you so very much chokdee! :)

RTW1 Jun 4, 14 2:54 pm


Originally Posted by SK AAR (Post 22978487)
THB 2,700 Net for Superior room (breakfast excluded) is quite good.

It's a rather crappy hotel... Anything but the error rate is likely too much.

SK AAR Jun 4, 14 3:08 pm

I disagree. The deluxe rooms at the Lakeside Wing are quite nice. The pool area and gym at Lakeside is very good. Breakfast is medicore or above; quite a good spread and with egg station. Staff is very friendly.

Location: up to you if you consider the proximity to Jungceylon good or bad. I dare say that it is one of better choices in Patong.


All times are GMT -6. The time now is 2:20 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.