BRG Ascend in Chicago
#6
Join Date: Dec 2012
Programs: UA Gold, DL Silver, Hilton Gold, Marriott Gold
Posts: 21
Yep, they held my claim until the rates went up as well. It's a dirty little strategy that Choice and IHG use. I've actually had times when I make two claims within 10 mins. One gets confirmed in about a day and then I don't hear about the other one until ~3 days later - after the lower price on the other website has gone away.
#7
Original Poster
Join Date: Oct 2012
Location: SFO
Programs: Hyatt Glob; AA ExPlat; Hilton Diamond
Posts: 317
My claim was approved within 10 mins of submitting. I did submit it about 5 times because there was a bug on the website and I though it didn't go through each time.
#9
Join Date: Dec 2009
Programs: WN CP, Hyatt Plat, Marriott Gold, Carlson Gold, AA Gold
Posts: 350
Went away, and is back again today... Ironically, 2 of the Saturday's that I tried had 0 availability. Thanks Flyertalk!