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Country Inn and Suites Austin TX $12 NYE-End of Jan.

Country Inn and Suites Austin TX $12 NYE-End of Jan.

Old Feb 16, 14, 6:30 am
  #16  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Got a pair of emails this morning from booking.com saying the rate will not be honored and that the hotel is offering a discounted rate at the 'middle ground' of 99+tax rather than the regular 119+tax. Mine had free cancellation - I wonder what the did or will do for prepaid rooms.
KennyBSAT is offline  
Old Feb 16, 14, 6:31 am
  #17  
 
Join Date: Jun 2007
Location: Georgia, USA
Posts: 194
Thanks for choosing Booking.com.
We are writing to inform you of a system error in the rates for your booking with Country Inn and Suites Austin.
We apologize on behalf of Booking.com and Country Inn and Suites Austin for this error. The actual rate for Country Inn and Suites Austin is 119USD, and not 10USD as stated on your reservation.
We ask for your understanding in reaching a middle ground. The property has confirmed that they will offer you 99 USD per night.
Please consider this offer, and contact us at your earliest convenience to confirm your acceptance. We thank you for your understanding and are available 24 hours a day to help find the best solution.
Thank you again for choosing Booking.com.
Not sure how 99 is the middle ground between 10 and 119.
animalj7 is offline  
Old Feb 16, 14, 9:05 am
  #18  
 
Join Date: Dec 2013
Posts: 1
I got the same message. Mine was not pre-paid. I live in Austin for many years. I know the location and about this Hotel. That Hotel is not $99 per night Hotel, believe me, may be $60 per night. Also, somebody needs to know the math. I wonder if all extremehoteldeals.com are same.
mdrhassan is offline  
Old Feb 16, 14, 8:47 pm
  #19  
 
Join Date: Dec 2005
Programs: DL Platinum, LT SkyClub, AGR, passport
Posts: 739
Just received a call from Bookit.com about the reservation (I made three each a week long for my family and my two brother's family.) We can keep them for $99.00 per night says it is normally $119.00 a night. I asked about a gift certificate or other discounts for a later date if we chose to cancel. No dice, just take the $99 per night or leave it! I have stayed in some nice hotels for $99 per night.....I would not take this deal at $29.99 per night.....they had me at $10 bucks a night...so after a nice long conversation with no other options, if the rate was not to be honored then cancel all reservations.
Bookit.com made it very clear that the hotel was the one who posted the wrong rate and not Bookit.com, yet the hotel was making them call all of the customers who had booked through their web site.
Wildman is offline  
Old Feb 17, 14, 7:29 am
  #20  
 
Join Date: Mar 2004
Location: Central Texas
Programs: Starwood Gold , HH Gold, Hyatt Gold, Aadvantage, Rapid Rewards CP
Posts: 1,583
I've written to Carlson corp. asking for help getting a night for my pre-paid confirmed reservation.
Frenchie Flyer is offline  
Old Feb 17, 14, 4:53 pm
  #21  
 
Join Date: Feb 2006
Location: up front or in a suite!!!!
Programs: all the big ones.. no LCCs for me
Posts: 1,002
Originally Posted by mdrhassan View Post
I got the same message. Mine was not pre-paid. I live in Austin for many years. I know the location and about this Hotel. That Hotel is not $99 per night Hotel, believe me, may be $60 per night. Also, somebody needs to know the math. I wonder if all extremehoteldeals.com are same.
this is a $50 a night hotel on its best night

$10 is probably fair market value for this hole
JoeBagodonuts is offline  
Old Feb 22, 14, 10:32 am
  #22  
 
Join Date: Mar 2004
Location: Central Texas
Programs: Starwood Gold , HH Gold, Hyatt Gold, Aadvantage, Rapid Rewards CP
Posts: 1,583
An inquiry I made to Country Inn and Suites customer service got my Carlson number added to my reservation. The hotel called me to rudely tell me to forget it and try to get me to cancel. Apparently the CS folks sent them an email and are now on to another phase.
Frenchie Flyer is offline  
Old Mar 8, 14, 6:11 pm
  #23  
 
Join Date: Mar 2004
Location: Central Texas
Programs: Starwood Gold , HH Gold, Hyatt Gold, Aadvantage, Rapid Rewards CP
Posts: 1,583
Booking.com canceled my reservation.
Frenchie Flyer is offline  

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