Hilton Anatole Dallas- $33 USD -Executive King
Jun 28, 2013, 7:06 pm
#31
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Jun 28, 2013, 7:41 pm
#32
Join Date: Nov 2011
Posts: 6,385
Just look at the $30 Phoenician mistake rate. Did they honour? Yes, but at $130 room rate.
Jun 29, 2013, 10:44 am
#41
Join Date: Apr 2006
Location: YYC-LAS
Programs: AC Fly-Free-Forever Winner
Posts: 246
In this case, I just received my second confirmation email from from Expedia "We have confirmed your hotel reservation with the property..." Also my credit card has been charged. If Expedia confirmed with the hotel and a couple days has passed, yeah, I think Hilton will honour this $30 rate.
Jun 29, 2013, 7:37 pm
#43
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Bringing this to the attention of Hilton ensures that the deal gets killed as quickly as possible. The entire point of a hotel groups BRG program is so that their customers weed out lower prices so the hotel group can shut them down. It is incredibly selfish to the rest of the community to submit a BRG on this, all so that you can get a few points?!
Jun 29, 2013, 8:19 pm
#44
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
Interesting. I received an email 22 hours after submitting BRG claim, and they denied it. I replied back rudely that it's because they took 22 damn hours to check the claim, which is why there was time for prices to sync to where they needed to be.
Jun 30, 2013, 8:40 am
#45
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Except that their allowed time period to respond to a claim is designed to enable them to get the price adjusted on the offending website after the first BRG is approved. After the first BRG was submitted shortly after this deal was posted, it was only a matter of time before this deal was killed, after all, filing the BRG is identical to somebody calling Hilton and directly pointing out the error rate to somebody in revenue management.